---
title: Neurons for Healing Quick Action
slug: neurons-for-itsm/admin-user-help/enu/latest/neurons-for-healing-quick-action
createdAt: 2026-07-14T19:16:49.146Z
---

:::hint{type="danger"}
**Please Note:** The Neurons for Healing Quick Action is deprecated. Use the [Neurons Bot](docId\:LMf9Sf0pRhqB6pt-XixTT) Quick Action to invoke Neurons workflow.
:::

- [About the Neurons for Healing Quick Action](docId:5LmSlZIQkjG9kV4ISSqBR)
- [Parameters](docId:5LmSlZIQkjG9kV4ISSqBR)

## About the Neurons for Healing Quick Action

The Neurons for Healing action can be used to automatically invoke and execute a Neurons workflow for a target device or user from a support ticket in Ivanti Neurons for ITSM. For more information on how to configure and create a Neurons workflow: [Ivanti Neurons Workflow Integration](docId\:RmHfIEqY5D83p6L7b_0Zg)

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/XD-gkB4Dr5Au3bxjruYfc_qaneuronsforhealing.png" alt="Neurons for Healing action block" position="flex-start" size="40" initialPath="../../quick-actions-images/qa_neurons_for_healing.png" githubPath="Content/Configure/QuickActions/quick-actions-images/qa_neurons_for_healing.png" showCaption="false"}

## Parameters

To access the parameters, select the **Action Block** to display them in the **Settings** pane.

### Action Block Settings

- **Block Label**: A unique name for the block. This is useful to identify each action when you have more than one of the same action block added or cloned in the design area.
- **Workflow**: Select the workflow from the list that you created in the Neurons tenant.
- **On Success**: Select the Quick Action to run when the workflow executes successfully. You can either use an existing Quick Action or create a new Quick Action for the **On Success** field.
- **On Failure**: Select the Quick Action to run when the workflow is a failure. You can either use an existing quick action or create a Quick Action for the** On Failure** field.
- **Enter Keywords**: Keywords for searching the **Neurons** workflow.

Click **Save** to commit your settings.

### Start Block Settings

These settings are accessed by selecting the **Start Block**, refer to [Start Block Settings](docId:2Wq6ihUN2zxiR21eA3M7g).