---
title: Modifying the Vote Approval Go To Button
slug: neurons-for-itsm/admin-user-help/enu/latest/modifying-the-vote-approval-go-to-button
createdAt: 2026-07-14T19:16:42.704Z
---

Before HEAT Release 2014.3, users would click **Go to** on the **Approval** form, which would open the grandparent business object (such as service request, change, or knowledge) in a new browser window or tab, causing multiple instances of the application to be open simultaneously. As of HEAT Release 2014.3, the record opens a new tab within the application in the current window. Users upgrading from older versions might need to manually configure this button to work as needed.

These procedures only apply to users upgrading to HEAT Release 2014.3 and not to new users.

Manually configuring this feature consists of three phases:

- [Step 1: Creating a Quick Action](docId\:aLc-qFOJD7ZZZ6U3cl8e1)
- [Step 2: Updating the Form](docId\:aLc-qFOJD7ZZZ6U3cl8e1)
- [Step 3: Testing the Process](docId\:aLc-qFOJD7ZZZ6U3cl8e1)

## Step 1: Creating a Quick Action

1. Create a **UI Action** quick action. Refer to [UI Action Quick Action](docId:1txfL5vsrr_tLQHyJc35F).
2. Enter the following values:

| Field        | Value                                                                                                                                                                                                          |
| ------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Name         | Go to grandparent.                                                                                                                                                                                             |
| Scope        | ObjectWorkspace                                                                                                                                                                                                |
| Command Id   | Search                                                                                                                                                                                                         |
| Confirmation | null (do not include any quotes)                                                                                                                                                                               |
| Command Data | `{ 'ObjectType':'$(PrimaryParentObject)#', 'SearchCriteria':[ {'ObjectId':'$(PrimaryParentObject)#','FieldName':'RecId','Condition':'=', 'FieldValue':'$(PrimaryParentRecId)'} ], 'FillSearchPanel':'false' }` |

3. From the **Publish** drop-down menu, choose **All**. This allows all available roles to execute the quick action.
4. **Save**.

## Step 2: Updating the Form

1. From the Configuration Console, click **Build **>** Business Object** to open the **Business Objects** workspace.
2. Open the **Approval Vote Tracking** business object.
3. Click **Forms**.
4. Click **FRS\_ApprovalVoteTracking**. The **Approval Vote Tracking** form page appears.
5. Delete the **Go to** button.
6. Drag a **Command Button** onto the form in its place. (Refer to [About the "Other" Form Controls](docId\:FxFq9tHrWZIreNpI8YGNP)).
7. Enter the following values:

| Field  | Value                                                              |
| ------ | ------------------------------------------------------------------ |
| Action | Choose the **Go To Grandparent** quick action you created earlier. |
| Label  | Go to                                                              |
| Width  | 6 em                                                               |

:::Paragraph{indent="1"}
The remaining values can stay as they are.
:::

## Step 3: Testing the Process

From the **Approval Vote Tracking** form of a record, click **Go To**. The grandparent record should open in a new tab within the application and not in a new browser window or tab.