---
title: Managing Stored Values
slug: neurons-for-itsm/admin-user-help/enu/latest/managing-stored-values
createdAt: 2026-07-14T19:16:34.538Z
---

## Using the Stored Values Workspace

The **Stored Values** workspace is used to create, delete, and edit stored values. You can access it from the **Build** list in the **Configuration** console.

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## Creating Stored Values

1. From the **Configuration** console's **Build** list, select **Stored Values**.
2. From the **Stored Values** workspace, click the **Add** icon.
3. Enter the specific details for the stored value:
   - **Name**: Give the stored value a descriptive name.
   - **Data Type**: Set the data type returned for the stored value (find a list of Stored Values data types in [About Stored Values](docId:3cvH1pH04UTcCpknrVjub)).
   - **Value**: Enter the value that should be stored and returned when the stored value is called.
     - If your stored value will be used globally (for example, in a dashboard) do not mark it as user specific.
     - **User Specific**: A user-specific stored value returns a value that is specific to the user calling the stored value.
     - **Session Persistent**: The stored value retains the user-specific value entered between login sessions.

       :::hint{type="info"}
       - Stored values can only be session persistent when they are set as user-specific; however, session persistence is not a requirement of being user specific.
       - Stored values always display the default value when viewed in the Stored Values workspace regardless of the user or the stored value's session persistence. The stored value returns the user-specific value an expression calls the value for that user.
       :::

:::Paragraph{indent="1"}
Click the **Save** icon.
:::
::::

:::ExpandableHeading
## Editing Stored Values

The Administrator edits stored values from the **Stored Values** workspace.

1. Open the **Configuration** console and select **Stored Values** from the **Build** list.
2. Use the column headings to sort and filter the stored values and find the one you want to edit.
3. Double-click the field you want to edit and make your changes.
4. Click the **Save** icon.
:::

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## Deleting Stored Values

The Administrator can delete stored values from the **Stored Values** workspace.

1. Open the **Configuration** console and select **Stored Values** from the **Build** list.
2. Use the workspace column headings to sort and filter the stored values and find the one you want to delete.
3. Click the **Delete** icon.

   :::hint{type="info"}
   You can't delete a stored value if it is in use anywhere in Neurons for ITSM.
   :::

   - On the pop-up window, click **Yes** to confirm deletion.
   - If the stored value is in use, Neurons for ITSM shows an error message. Click **See More ...** to see where the stored value is in use.

     ::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/cNbdEFB99a_9CfJo44Q7J_stored-value-delete-error.png" size="94" alt="System displays where stored values are in use." isUploading="false" initialPath="i/stored-value-delete-error.png" githubPath="Content/Reference/Stored Values/i/stored-value-delete-error.png" width="944" height="252" showCaption="false" darkWidth="944" darkHeight="252"}
4. Click the **Save** icon.
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