--- title: Logging in or Accessing Records Using URLs slug: neurons-for-itsm/admin-user-help/enu/latest/logging-in-or-accessing-records-using-urls createdAt: 2026-07-14T19:16:24.186Z --- **Role**: Administrator. You can log into Neurons for ITSM directly by using a URL. This method allows you to: - Log in automatically - Open specific workspaces - Retrieve specific records You can use URLs in: - Emails - Browser address bars - Embedded links in web pages or intranet portals to access Neurons for ITSM with or without authentication. Refer to [Configuring anonymous user in Neurons for ITSM](docId\:qszNqts-564gnYNH20G2T). **How URL-Based Access Works** A URL can: - Authenticate a user through an identity provider - Assign a role - Open a workspace - Execute a command (for example, search or load a record) :::ExpandableHeading{isOpen="true"} ## URL syntax and definitions In the use case examples, the URL syntax is as follows: `https://tenant_URL/Login.aspx?` `ProviderName=authentication_provider_name` `&Role=role` `&Scope=workspace` `&CommandId=command` `&ObjectType=table_name` `&CommandData=IncidentNumber,%3D,0,10647,string,AND|` Use an ampersand (&) in between syntax elements. The syntax elements after the URL can be in any order. | Syntax | Description | | | ---------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------- | | *https\://tenant\_URL/Login.aspx?* | Specifies the URL for your tenant to access Neurons for ITSM.   This is usually followed by /Login.aspx?. | | | `ProviderName=`*`authentication_provider_name`* | Specifies the name of the identity provider as named in the authentication provider record. | | | Role=*role* | Specifies the login role for the user. Supported roles:
Self Service
Self Service Mobile
Service Desk Manager
Service Desk Analyst
Administrator
testanonymous

Use the role name (not display name). If the user does not exist in the application, the application creates the user according to the default role specified for the authentication provider.

Optional:
If a user is only assigned to one role, the application automatically uses the default role.
If the user is assigned to more than one role, the application uses the role information stored in the cookies on the application. | | | Scope=*workspace* | Specifies the business object workspace to access after log in. Values:
ObjectWorkspace
SelfService
SelfServiceMobile | | | **Command Id** | **Description** | **Supported Roles** | | LoadRecord - | Opens a specific record using its Record ID (RecID).
The **Load Record** option uses the RecID to open the associated record directly. The **Search** option finds records that match a specified value, such as an incident owner or incident summary. If multiple records match the search criteria, the matching records are displayed in the list view. | Self Service, Self Service Mobile, Administrator, Service Desk Analyst, testanonymous\* | | Search | Searches for one or more records matching specified criteria. | Self Service, Self Service Mobile, Administrator, Service Desk Analyst, Service Desk Manager, testanonymous\* | | OpenMyItem | Opens a user's item or request. | Self Service, Self Service Mobile, Administrator, testanonymous | | ShowKnowledgeArticle | Opens a specific knowledge article. | Self Service, Self Service Mobile, Administrator, Service Desk Analyst, Service Desk Manager, testanonymous | | Open | Opens a workspace, catalog item, record, or object. | Self Service, Self Service Mobile, Administrator, testanonymous\* | | NewIssue | Creates a new issue. | Self Service, Self Service Mobile, Administrator, testanonymous\* | | ShowAll | Displays all available items or requests. | Self Service, Self Service Mobile, Administrator | | NewServiceRequest | Creates a new service request. | Self Service, Self Service Mobile, Administrator | | NewServiceRequestByOfferingId | Creates a service request using a specific offering ID. | Self Service, Self Service Mobile, Administrator, testanonymous\* | | NewExternalRequest | Creates a new external request. | Self Service, Self Service Mobile, Administrator, testanonymous\* | | LoadServiceRequestDraft | Opens a saved service request draft. | Self Service, Self Service Mobile, Administrator, testanonymous\* | | SearchOffering | Searches for a service offering. | Self Service, Self Service Mobile, Administrator, Service Desk Analyst, Service Desk Manager | | CreateRecord | Creates a new record for a business object. | Self Service, Self Service Mobile, Administrator | | ShowArticle | Opens a specific article or item. | Self Service, Self Service Mobile, Administrator | | ShowRequest | Opens a specific request record. | Self Service, Self Service Mobile, Administrator | | New | Creates a new record, request, or object based on context. | Self Service, Self Service Mobile, Administrator, testanonymous\* | | ObjectType=*table\_name* | Specifies the table name in the database. Must be followed by %23 which is the URL encoding for #. Can be any of the following:
Incident
Problem
Change
FAQ
Task | | | \&CommandData=*Field\_Name, Condition,Condition\_Type,Field\_Value, Field\_Type, Join\_Rule\|* | Comma separated values. Contains the following items in order:
Field name, for example, the owner or subject (summary)
Condition
Condition type
Field value
Field type
Join rule
Object ID | | | Condition | Escaped string.
= Equal to
!= Not Equal to
> Greater than
\< Less than
>= Greater or Equal
\<= Less or Equal
-> Begin with
\{} Contains
!\{} Does Not Contain
0 Is Empty
!0 Is Not Empty
() In List
!() Not In list
>\< In range | | | ConditionType | By field = 0
By text = 1 | | | JoinRule | AND
OR | | | Escaped condition strings | escape('=') "%3D"
escape('>') "%3E"
escape('\<') "%3C"
escape('=') "%3D"
escape('!=') "%21%3D"
escape('>') "%3E"
escape('\<') "%3C"
escape('>=') "%3E%3D"
escape('\<=') "%3C%3D"
escape('->') "-%3E"
escape('\{}') "%7B%7D"
escape('!\{}') "%21%7B%7D"
escape('0') "0"
escape('!0') "%210"
escape('()') "%28%29"
escape('!()') "%21%28%29"
escape('>\<') "%3E%3C" | | ::: :::hint{type="info"} The \*testanonymous role can access only those workspaces and request offerings for which administrators have provided access. ::: :::ExpandableHeading{isOpen="true"} ## Access App links and Universal Links in ITSM mobile apps Starting with release 2026.3, the ITSM mobile apps for Android and iOS support App Links and Universal Links. When a user select supported HTTPS ITSM cloud domains, the link opens directly in the ITSM app if it is installed. If the app is not installed, the link opens in the device's default web browser. If the user is not signed in, the app prompts the user to sign in and then opens the selected item. If the user is signed in but connected to a different server URL, the app displays a dialog that allows the user to: - Sign in using the required server URL or - Open the item in a web browser. ::: :::ExpandableHeading{isOpen="true"} ## Accessing records and workspaces Specific owner In this example, the user is directed to the Neurons for ITSM login page. After logging in, the **Incident** workspace shows records in which the administrator or the specified user is the incident owner. `https://tenant_URL/Login.aspx?` `Scope=ObjectWorkspace` `&CommandId=Search` `&ObjectType=Incident%23` `&CommandData=Owner,%3D,0,username,string,AND|` Summary Containing Specific Text In this examples, the user is directed to the Neurons for ITSM login page. After logging in, the **Incident** workspace shows records in which the **Summary** field contains the specified words for an example "Printer not working". `https://tenant_URL/Login.aspx?` `Scope=ObjectWorkspace&` `CommandId=Search>` `&ObjectType=Incident%23>` `&CommandData=Summary,%7B%7D,0,Printer not working,string,AND|` Using a Specific Role In this example, the user is directed to the Neurons for ITSM login page. After logging in, the incident record referenced in the URL appears. In this example, the record ID is 10475. `https://tenant_URL/Login.aspx?` `&Role=role` `&Scope=ObjectWorkspace` `&CommandId=Search` `&ObjectType=Incident%23` `&CommandData=IncidentNumber,%3D,0,10475,string,AND|#` ::: :::ExpandableHeading{isOpen="true"} ## Open a Specific Workspace Using a Specific Role Example: 1 - This example shows opening a record in the Object Workspace in Service Desk role. `https://tenant_URL/Login.aspx?` `ProviderName=authentication_provider_name` `&Role=ServiceDeskManager` `&Scope=ObjectWorkspace` `&CommandId=Search` `&ObjectType=Incident%23` `&CommandData=IncidentNumber,%3D,0,10647,string,AND|` Example: 2 - This example shows opening a record in the Self Service Mobile portal in Self Service Mobile role. `https://tenant_URL/Login.aspx?` `ProviderName=authentication_provider_name` `&Scope=SelfServiceMobile` `&Role=SelfServiceMobile` `&CommandId=OpenMyItem` `&ItemType=Incident` `&ItemId=49C31F151AE8433797C12A867108D28E` In the above examples, the application directs the user to the login page of the provider where the user is logged in as a Service Desk Manager and Self Service Mobile. After logging in, the application redirects the user to the incident record that is referenced in the URL. If the user is not a Service Desk Manager or Self Service Mobile, the application logs the user in as the default role, which is admin. If the user is not an administrator, the application displays the role selection page. Using Self Service Role `https://tenant_URL/Login.aspx?` `ProviderName=authentication_provider_name` `&Role=SelfService>&Scope=SelfService` `&CommandId=Search` `&ObjectType=Announcement%23` `&CommandData=Status,%3D,0,Published,string,AND|#` In this example, the application redirects the user to the Neurons for ITSM home page from the identity provider page and logs the user into Neurons for ITSM in the Self Service role. The Self-Service Portal displays the **Announcements** workspace with the published announcements. Opening a Specific Record in a Specific Workspace in the Self Service Portal `https://tenant_URL/Login.aspx?>` `ProviderName=authentication_provider_name` `&Scope=SelfService>&Role=SelfService>` `&CommandId=OpenMyItem` `&ItemType=Incident` `&ItemId=49C31F151AE8433797C12A867108D28E` In this example, the application directs the user to the Neurons for ITSM home page from the identity provider page and logs the user into Neurons for ITSM in the Self Service role. The Self-Service Portal displays the **My Items** workspace with the incident record specified in the URL. To open the same record in the Self-Service Portal using your identity provider, from a link sent via a **Send Email** quick action or any link embedded in the quick action definition, use this syntax: `$(ServerURL())/Login.aspx?` `ProviderName=authentication_provider_name` `&Scope=SelfService>&Role=SelfService` `&CommandId=OpenMyItem` `&ItemType=Incident` `&ItemId=$RecId` Confirm access from your identity provider page. Opening a Specific Workspace in a Specific Role `https://tenant_URL/Login.aspx?` `ProviderName=authentication_provider_name` `&Role=SelfService` `&Scope=SelfService` `&CommandId=Search` `&ObjectType=Announcement%23` `&CommandData=Status,%3D,0,Published,string,AND|#` In this example, the application redirects the user to the Neurons for ITSM home page from the identity provider page and logs the user into Neurons for ITSM in the Self Service role. The Self-Service Portal displays the **Announcements** workspace with the published announcements. Opening a Specific Record in a Specific Workspace in the Self Service Portal> `https://tenant_URL/Login.aspx?` `ProviderName=authentication_provider_name` `&Scope=SelfService` `&Role=SelfService` `&CommandId=OpenMyItem` `&ItemType=Incident` `&ItemId=49C31F151AE8433797C12A867108D28E` In this example, the application directs the user to the Neurons for ITSM home page from the identity provider page and logs the user into Neurons for ITSM in the Self Service role. The Self-Service Portal displays the **My Items** workspace with the incident record specified in the URL. To open the same record in the Self-Service Portal using your identity provider, from a link sent via a **Send Email** quick action or any link embedded in the quick action definition, use this syntax: `$(ServerURL())/Login.aspx?` `ProviderName=authentication_provider_name` `&Scope=SelfService` `&Role=SelfService` `&CommandId=OpenMyItem>&ItemType=Incident` `&ItemId=$RecId` Confirm access from your identity provider page. ::: ## Logging In Using URLs with Authentication After you have configured authentication providers in Neurons for ITSM, users can log into Neurons for ITSM in various ways. Refer to [Working with ADFS/SAML](docId\:M7_6Vn8mFOE0h9E8bU-a3). :::ExpandableHeading{isOpen="true"} ## Access ITSM from the provider sign-in page In this example, the user is redirected to the Neurons for ITSM home page from the identity provider page and is logged into Neurons for ITSM in the default role specified in the authentication record. `https://tenant_URL/Login.aspx?` `ProviderName=authentication_provider_name` ::: :::ExpandableHeading{isOpen="true"} ## Sign in through your identity provider You must already have an account with the third-party identity provider, for example, Google, Yahoo, Okta, and so on. You must have set up the authentication provider in Neurons for ITSM, as described in [Setting Up Users for Authentication](docId:-yZjkgNedHw5lWRvlNLXF). You can log into Neurons for ITSM via your identity provider page using your external login authentication. If the user is not in the application, the application can create an employee record from a URL sent via email if you have selected auto provisioning in the identity provider record configuration. The application creates the user in the specified role, team, and status that you set up in the auto provisioning section of setting up identity providers. 1. Open the Neurons for ITSM login page. The links to the authentication providers you define appear. 2. Click the relevant provider link to go to the authentication provider login page (for example, Okta). The login page for your identity provider appears. 3. Enter your login name for the authentication provider. The Neurons for ITSM application login page appears, listing the roles assigned to you. 4. Select a role and click **Continue** to open the application. ::: ::::ExpandableHeading{isOpen="true"} ## Sign in through an embedded link You must have an account with the third-party identity provider, for example, Google, Yahoo, Okta, and so on. For a sample ADFS configuration and SAML configuration using Okta, refer to [Working with ADFS/SAML](docId\:M7_6Vn8mFOE0h9E8bU-a3). You must have already set up the authentication provider in Neurons for ITSM, as described in [Working with ADFS/SAML](docId\:M7_6Vn8mFOE0h9E8bU-a3). 1. In your web page, enter the following: :::Paragraph{indent="1"} `` ::: :::Paragraph{indent="1"} `

Welcome to My Sample Application

` ::: :::Paragraph{indent="1"} `

Click the following link` ::: :::Paragraph{indent="1"} `HEAT Software Neurons for ITSM Login` ::: :::Paragraph{indent="1"} `

` ::: :::Paragraph{indent="1"} `` ::: :::Paragraph{indent="1"} Replace the title with the link that the user will click to go to the provider page. ::: 2. Click the link to view your account provider page. 3. From your account provider page, log into Neurons for ITSM. :::: ::::ExpandableHeading{isOpen="true"} ## Get a Record Identifier You can get the unique record identifier (RecID) in the following ways: - Enter the following Microsoft SQL query in your server: :::Paragraph{indent="1"} `select Business_Object_name.RecId from Business_Object_name where` ::: :::Paragraph{indent="1"} `Business_Object_name.Business_Object_namenumber='record_number'` ::: :::Paragraph{indent="1"} For example, to get the RecID of an incident record, for example, incident record 10002, enter: ::: :::Paragraph{indent="1"} select Incident.RecId from Incident where Incident.IncidentNumber='10002' ::: - In the **Quick Action Edit** window, click the **Insert a Field** tab, then click the **Fields** folder of a business object. Scroll down to where you see RecID, then drag and drop it into a **Send Email** quick action, for example. :::Paragraph{indent="1"} When the email is sent as defined by a business rule, for example, the RecID is included in the email. ::: :::: ::::ExpandableHeading{isOpen="true"} ## Accessing Neurons for ITSM from a Customer Website :::hint{type="note"} The ability to present IvantiNeurons for ITSM within an iFrame is available only for on-premises customers. Due to the security risks associated with iFrame, if a web page contains event handlers that do not perform proper origin validation, a web page, or script from any origin, can communicate with it. If you are an on-premise customer, you need to understand the inherent risks associated with iFrame before enabling it in your environment. ::: The following example describes how you can embed a link to the Neurons for ITSM login page in your intranet. 1. Open the page (with a text editor) where the login page reference needs to be embedded. 2. Create an iframe with the source pointing to *https\://tenant\_URL/saaslogin.aspx*. 3. In the query string, provide appropriate parameter values for the following (these are the only query string parameters that you can use): - **refererURL**: The URL to which the user is redirected after logging out of Neurons for ITSM. - **bg**: The background color for the login page. :::Paragraph{indent="1"} For example: ::: :::Paragraph{indent="1"} `https://tenant_URL/saaslogin.aspx?refererURL=` `http://www.`*`company_name`*`.com&bg=white` ::: :::: ::::ExpandableHeading{isOpen="true"} ## Monitor and Log HTTP Traffic Using Fiddler Fiddler is a third-party application that is used to capture and analyze network traffic for troubleshooting issues with HTTP and HTTPS communication. It helps to diagnose and resolve performance or connectivity problems by providing insights into the data exchanged between your application and the network. To configure Fiddler: :::hint{type="info"} Make sure to close all applications generating HTTP traffic, except the application that must be captured for network traffic. ::: 1. Download, install [Fiddler](https://www.telerik.com/download/fiddler) application, and then launch it. 2. To enable decrypt SSL traffic, do the following: 1. Open the **Fiddler** and go to **Tools** >** Options**. 2. In the **Options** window, select the **HTTPS** tab, select the Decrypt **HTTPS** traffic checkbox, and click **Yes** when prompted. 3. In the **Security Warning** window, click **Yes** to install the certificate. 4. To add the certificate to the **Machine Root list**, click **Ok**. The confirmation window appears. 3. To start the capture process, open the application and navigate to the location where the issue occurs. 4. Perform the actions that causes the issue to capture the relevant network traffic. 5. To stop the capturing process, press** F12** key or go to **File** >** Stop Capturing Traffic**. 6. To save the captured traffic, go to **File** > **Save** > **All Sessions**. Choose the required directory and save the file in **.saz** format, using the naming convention format (MachineName\_MMDDYYYY.saz). 7. To save the file, click **Yes**, when the privacy note appears. 8. If required, compress the file before attaching it to your support case or emailing it to the assigned Support Analyst. :::: :::ExpandableHeading{isOpen="true"} ## Access URLs using Anonymous role For a knowledge article: `https://tenant_URL/Login.aspx?` `Scope=SelfService` `&Role=testanonymous` `&CommandId=ShowKnowledgeArticle` `&Id=$RecId` For an example: `https://tenant_URL/Login.aspx?` `Scope=SelfService` `&Role=testanonymous` `&CommandId=ShowKnowledgeArticle` `&Id=A5407509EC9747E6BA1CC754E079B1D5` For FAQ: `https://tenant_URL/Login.aspx?` `Scope=ObjectWorkspace` `&Role=testanonymous` `&CommandId=Search` `&ObjectType=FAQ%23` `&CommandData=RecID,%3D,0,$RecId,string,AND|#` For an example: `https://tenant_URL/Login.aspx?` `Scope=ObjectWorkspace` `&Role=testanonymous` `&CommandId=Search` `&ObjectType=FAQ%23` `&CommandData=RecID,%3D,0,203F2655F6A8403D8160C49C01709073,string,AND|#` ::: :::ExpandableHeading{isOpen="true"} ## Access URL using Admin Role All Incidents when customer is Admin `https://tenant_URL/Login.aspx?` `Role=role` `&Scope=ObjectWorkspace` `&CommandId=Search` `&ObjectType=Incident%23` `&CommandData=LoginId,%3D,0,Admin,string,AND|` All Incidents when Owner is Admin `https://tenant_URL/Login.aspx?` `Role=role` `&Scope=ObjectWorkspace` `&CommandId=Search` `&ObjectType=Incident%23` `&CommandData=Owner,%3D,0,Admin,string,AND|#1349251100591` ::: :::ExpandableHeading{isOpen="true"} ## Accessing URLs using Specific Conditions Incident with Incident Number=10001 `https://tenant_URL/Login.aspx?` `Role=role` `&Scope=ObjectWorkspace` `&CommandId=Search` `&ObjectType=Incident%23` `&CommandData=IncidentNumber,%3D,0,10001,string,AND|#` All Incidents with VIP Set to True or False Boolean value has to be 1 or 0 passed VIP is true: https\://tenant\_URL/Login.aspx? Role=role \&Scope=ObjectWorkspace \&CommandId=Search \&ObjectType=Incident%23 \&CommandData=IsVIP,%3D,0,1,Boolean,AND| VIP is false: https\://tenant\_URL/Login.aspx? Role=role \&Scope=ObjectWorkspace \&CommandId=Search \&ObjectType=Incident%23 \&CommandData=IsVIP,%3D,0,0,Boolean,AND| Incident with CreatedDateTime Greater Than 1/1/12 https\://tenant\_URL/Login.aspx? Role=role \&Scope=ObjectWorkspace \&CommandId=Search \&ObjectType=Incident%23 \&CommandData=CreatedDateTime,%3E,0,1/1/2012,date,AND| With OpenRecord Option - Search with RecID https\://tenant\_URL/Login.aspx? Scope=ObjectWorkspace \&CommandId=LoadRecord \&ObjectType=Incident%23 \&CommandData=RecId, 2A33CC809D96404F84B25A7780FD8F3A https\://tenant\_URL/Login.aspx? Role=role \&Scope=ObjectWorkspace \&CommandId=LoadRecord \&ObjectType=Change%23 \&CommandData=RecId%2c7A0217065C074AC58195846CEF80F1A8 ::: :::ExpandableHeading ## Access records by using URLs To view all Published Announcements https\://tenant\_URL/Login.aspx? Role=role \&Scope=ObjectWorkspace \&CommandId=Search \&ObjectType=Announcement%23 \&CommandData=Status,%3D,0,Published,string,AND|# To Open Incident 10450 https\://tenant\_URL/Login.aspx? Scope=ObjectWorkspace \&CommandId=LoadRecord \&ObjectType=Incident%23 \&CommandData=RecId%2c2941423B6DD74476AC81159E103BCC49 Log In as a Service Desk Analyst and Open Incident 10450 https\://tenant\_URL/Login.aspx? Scope=ObjectWorkspace \&Role=ServiceDeskAnalyst \&CommandId=LoadRecord \&ObjectType=Incident%23 \&CommandData=RecId%2c2941423B6DD74476AC81159E103BCC49 Log In as a Service Desk Manager and Open Incidents with Priority Equal to 5 https\://tenant\_URL/Login.aspx? Role=ServiceDeskManager \&Scope=ObjectWorkspace \&CommandId=Search \&ObjectType=Incident%23 \&CommandData=Priority,%3D,0,5,string,AND|# Log in as a Service Desk Manager and Open Incidents with Priority Not Equal to 5 https\://tenant\_URL/Login.aspx? Role=ServiceDeskManager \&Scope=ObjectWorkspace \&CommandId=Search \&ObjectType=Incident%23 \&CommandData=Priority,%21%3D,0,5,string,AND|# Find Incidents with Active Status https\://tenant\_URL/Login.aspx? role=ServiceDeskManager \&Scope=ObjectWorkspace \&CommandId=Search \&ObjectType=Incident%23 \&CommandData=Status,%3D,0,Active,string,AND|# Open a Task https\://tenant\_URL/Login.aspx? Scope=ObjectWorkspace \&CommandId=Search \&ObjectType=Task%23Assignment \&CommandData=AssignmentID,%3D,0,10946,string,AND|# Log In as a Service Desk Analyst and Search for Task 10946 https\://tenant\_URL/Login.aspx? role=ServiceDeskAnalyst \&Scope=ObjectWorkspace \&CommandId=Search \&ObjectType=Task%23Assignment \&CommandData=AssignmentID,%3D,0,10946,string,AND|# Log In as a Service Desk Analyst and Open Task 11291 by its RecID https\://tenant\_URL/Login.aspx? role=ServiceDeskAnalyst \&Scope=ObjectWorkspace \&CommandId=LoadRecord \&ObjectType=Task%23Assignment \&CommandData=RecId%2c76C4321537DE46A194F5C226EC2D83F6 Log In as a Service Desk Analyst and Search for Task 11291 by Searching for its Parent ID 15577 https\://tenant\_URL/Login.aspx? Role=ServiceDeskAnalyst \&Scope=ObjectWorkspace \&CommandId=Search \&ObjectType=Task%23Assignment \&CommandData=ParentObjectDisplayID,%3D,0,15576,string,AND|# Use the Next Direct Links to Access Task Entries Task is an assignment: https\://tenant\_URL/Login.aspx? Role=role \&Scope=ObjectWorkspace \&CommandId=Search \&ObjectType=Task%23Assignment \&CommandData=AssignmentID%2c%3d%2c0%2c%24%2810496%29%2cstring%2cAND|# For example: https\://tenant\_URL/Login.aspx? Role=role \&Scope=ObjectWorkspace \&CommandId=Search \&ObjectType=Task%23Assignment \&CommandData=AssignmentID,%3D,0,10946,string,AND|# Task is a work order (which represents the external task and is only accessible to administrators): https\://tenant\_URL/Login.aspx? Role=role \&Scope=ObjectWorkspace \&CommandId=Search \&ObjectType=Task%23WorkOrder \&CommandData=WorkOrderID%2c%3d%2c0%2c%24%2810496%29%2cstring%2cAND|# Task is computer provisioning: https\://tenant\_URL/Login.aspx? Role=role \&Scope=ObjectWorkspace \&CommandId=Search \&ObjectType=Task%23ComputerProvisioning \&CommandData=ProvisionRequestID%2c%3d%2c0%2c%24%281025%29%2cstring%2cAND|# :::