---
title: Linking Related Articles to a Knowledge Article
slug: neurons-for-itsm/admin-user-help/enu/latest/linking-related-articles-to-a-knowledge-article
createdAt: 2026-07-14T19:16:23.624Z
---

In the **Related Articles** tab, knowledge articles that contain information related to other knowledge articles can be linked. Users in the Self-Service Portal automatically see the related articles when they view the main knowledge article.

### Viewing a Related Knowledge Articles

1. Log in to the Service Desk console.
2. Open the **Knowledge** workspace.
3. Open a knowledge article.
4. Click the **Related Articles** tab. The list of related articles is displayed (if any).

### Adding a Related Knowledge Article

1. Log in to the Service Desk console.
2. Open the **Knowledge** workspace.
3. Open a knowledge article.
4. Click the **Related Articles** tab.
5. Click **Link**. The list of all articles is displayed.
6. Navigate to an article, then click **Select**. The article on the list is displayed.
7. Click **Save**.

### Modifying a Knowledge Article

1. Log in to the Service Desk console.
2. Open the **Knowledge** workspace.
3. Open a knowledge article.
4. Click the **Related Articles** tab.
5. Double-click the related article to edit. The **Edit** window opens.
6. Make changes as described in .
7. Click **Save**.

### Removing a Knowledge Article

Removing a related article from the list does not delete the article from the Knowledge Base.

1. Log in to the Service Desk console.
2. Open the **Knowledge** workspace.
3. Open a knowledge article.
4. Click the **Related Articles** tab.
5. Highlight the related article to remove from the list.
6. Click **Unlink**. The article is removed from the list.
7. Click **Save**.

### Implementing Hyperlinks for Related Articles

You can edit the **Knowledge** business object to add hyperlinks to related articles.

1. From the **Configuration** console, click **Build > Business Objects** to open the **Business Objects** workspace.
2. Open the business object called **FRS\_Knowlege.IssueResolution**.
3. Click the **Forms** tab.
4. Click **IssueResolution (FRS\_Knowledge.IssueResolution.ArticleView)**. Modify this form to add a **Related Objects** field that lists all related articles as hyperlinks.
5. From the left pane, expand **Other** and click the **Related Objects List** control.
6. Select and drag the **Related Objects List** control onto the form on the right.
7. Set the height by doing the following:

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a. Highlight the **Related Objects List** control on the right.
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b. For the **Height** parameter, enter **1**.
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8. Set the hyperlink value by doing the following:

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a. Highlight the **Related Objects List** control on the right.
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a. Ensure that the **Configuration** parameter is set to **Flex Settings** .
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b. In the **Related Object** field, select **FRS\_KnowledgeAssociatedFRS\_Knowledge (FRS\_Knowledge#)**.
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c. In the **Types** pane, select at least one (or more) knowledge document type.
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d. In the **Type Configuration > Show As** drop-down list, select **Hyperlink**.
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9. Click **Save**.