---
title: IPCM Voice Activity Workflow Block
slug: neurons-for-itsm/admin-user-help/enu/latest/ipcm-voice-activity-workflow-block
createdAt: 2026-07-14T19:16:23.624Z
---

*IPCM Voice Activity Workflow Block*

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## Exit Ports

| Exit Port | Description                                                                                          |
| --------- | ---------------------------------------------------------------------------------------------------- |
| OK        | Continue to the next block.                                                                          |
| Failed    | General exit port for a failed integration action. A logical next step is to trigger a notification. |

## Properties

| Property               | Description                                                                                                                  |
| ---------------------- | ---------------------------------------------------------------------------------------------------------------------------- |
| Title                  | A unique name for the workflow block.                                                                                        |
| Voice Application Name | The name of the Ivanti Voice application.                                                                                    |
| Integration Properties | Creates integration properties. Click **Add New** to create a parameter to integrate with Ivanti Voice and Neurons for ITSM. |
| Property Name          | The name of the parameter to define.                                                                                         |
| Property Value         | The value for the parameter.                                                                                                 |

## Actions

| Button | Action                 |
| ------ | ---------------------- |
| Save   | Commits your settings. |
| Cancel | Exits without saving.  |