---
title: If Workflow Block
slug: neurons-for-itsm/admin-user-help/enu/latest/if-workflow-block
createdAt: 2026-07-14T19:16:46.675Z
---
###
The **If** workflow block allows a Boolean decision to be made between literal, system function, and global values. Depending on the outcome, the exit port can connect to a different block, creating a different path within the workflow. The exit ports in this block allow for paths based on true and false returns.
*If Workflow Block Properties*
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## Exit Ports
| Exit Port | Description |
| --------- | ------------------------------------------------------------- |
| True | Where the workflow proceeds if the field expression is true. |
| False | Where the workflow proceeds if the field expression is false. |
## Properties
| Property | Description |
| ----------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Title | A unique name for the workflow block. |
| Description | A summary description of the workflow or its starting point. |
| AND / OR | The first operator to apply. |
| Field | A field as an operand from the drop-down list |
| Operator | An additional operator to apply. Select from the drop-down list.
**Equal to**: The value in **Field** matches the value in **Criteria**.
**Not Equal to**: The value in **Field** does not match the value in **Criteria**.
**Begin with**: The value in **Field** starts with the value in **Criteria**.
**Contains**: The value in **Field** contains the string value in **Criteria**.
**Does Not Contain**: The value in **Field** does not contain the string value in **Criteria**.
**Is Empty**: **Field** does not contain any values.
**Is Not Empty**: **Field** contains something (is not empty).
|
| Value | The value. Select from the drop-down list |
## Actions
| Button | Action |
| -------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------- |
| :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/v1Pc4eQutsHDouKiALj1F_add.png" alt caption size="10" width="20" height="16"} | Adds an expression to the workflow block. |
| :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/x0Gj5FGSYrXBu80Fr8i50_delete.png" alt caption size="10" width="19" height="16"} | Removes an expression from the list. |
| Save | Commits your settings. |
| Cancel | Exits without saving. |