---
title: Grouping Records by Column Header
slug: neurons-for-itsm/admin-user-help/enu/latest/grouping-records-by-column-header
createdAt: 2026-07-14T19:16:40.719Z
---

You can group records by their column header and then drill down to view the count of records within the selected group.

1. Log in to the application.
2. Open a workspace. In this example, open the **Incident** workspace.
3. Hover over the column header that you wish to group by. The filter icon :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/hmNqS54A68tKOrX1DCrdE_filter.png" alt caption size="10" width="21" height="15"} is displayed.
4. Click the filter icon :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/hmNqS54A68tKOrX1DCrdE_filter.png" alt caption size="10" width="21" height="15"} beside the column header. In this example, the **Customer** column header.
5. Select **Group By This Field**.

:::Paragraph{indent="1"}
All the records in the column are grouped by customer and the count indicates the number of records for each state.
:::

:::Paragraph{indent="1"}
*Records grouped by Customer*
:::

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/Nq4yaR1kATTSN-N9NxI3c_groupedbycustomer.png" alt="Records grouped by customer" position="flex-start" size="40" initialPath="../../Resources/Images/Common/GroupedByCustomer.png" githubPath="Content/Resources/Images/Common/GroupedByCustomer.png" showCaption="false" width="512" height="290" darkWidth="512" darkHeight="290" indent="1"}

6. Click any of the status rows to view details of each record in that state.
7. To clear the grouping of records, click the filter icon :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/hmNqS54A68tKOrX1DCrdE_filter.png" alt caption size="10" width="21" height="15"} of the column header and clear the **Show in Groups** checkbox.

:::hint{type="info"}
You cannot group records in columns that have text fields with an unlimited number of characters allowed.
:::