---
title: Filtering HR Knowledge by Country
slug: neurons-for-itsm/admin-user-help/enu/latest/filtering-hr-knowledge-by-country
createdAt: 2026-07-14T19:16:38.848Z
---

For information on how to create an HR Knowledge article, refer to [HR Knowledge](docId\:WJdv-TpmGfGeRQT5V5w0j).

**To add or remove a country in an HR Knowledge form**

1. Open the Document you want to work with.
2. Select **Add Country**.
3. Select your chosen country from the drop-down list.
4. Select **OK**.

:::Paragraph{indent="1"}
Your chosen country appears in the **Country **field and can be used for filtering documents.
:::

5. To remove a country, repeat the above steps selecting the country you wish to remove from the drop-down list.

**To filter HR Knowledge Articles by country**

1. Ensure that your role is **Self-Service**.
2. Select **Human Resources** in the Self-Service Portal.

:::hint{type="info"}
Filtering by country is only available for Human Resources knowledge articles and not for IT Services, Facilities or Security.
:::

3. Select **Knowledge Base**.

:::Paragraph{indent="1"}
The records visible to you are those that match your own country (as a user), and the matching country in the **Country **field. For example, if your own country is set to United States in your user details then you see all records with United States in the **Country** field.
:::

:::hint{type="info"}
If no country is set in the **Country** field of a Knowledge article, then you see all of those records as well.
:::