---
title: Exporting Data
slug: neurons-for-itsm/admin-user-help/enu/latest/exporting-data
createdAt: 2026-07-14T19:16:52.654Z
---
Follow these steps to set up a connection to the server receiving the data.
1. Access the Data Integration Wizard by going to the Configuration Console and clicking **Extend** > **Integration Tools**.
2. Click **Start** next to **Data Export**. The **Data Export Connection Manager** workspace appears. Any configured connections are listed.
*Data Export Connection Manager*
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3. Click **Add New\...**. The **Data Export Connection Setting** page appears.
*Data Export Connection Settings*
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4. Enter information into the fields.
| Field | Description |
| ---------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Connection Name | A descriptive name for your connection. |
| Location | The location type:
**FTP**: Select this option to connect to a file server and not a web server to transfer data. The FTP protocol is used to upload files from a workstation to a specified FTP server.
**Shared Folder**: Connects to a file in a shared folder. (File share is only available for on-premise deployments.) |
| Server Path | Enter the server path, such as Servername\Filepath. VPN access is required when Neurons for ITSM accesses the hosting server. When using the server name instead of an IP address, ensure that the IP address is known to Neurons for ITSM. Be sure to use a forward slash (\\). Do not include the name of the file. |
| Secure Mode | |
| SSL Encryption | Appears when **FTP** location is selected. Creates a secure connection. |
| Active Mode (might need Firewall rule for Application & Integration Servers) | |
| Data File Prefix | The beginning or entire name of the data file. |
| Authentication | |
| Login | The user name used to access the server. |
| Password | The password used to access the server. |
5. Click **Test Connection**. If your connection is set up correctly, a **Success** confirmation message appears. Click **OK**.
6. Click **Save** to save your settings. The connection appears on the **Data Export Connection** list.