---
title: Example: Using the Insert Child Object Action
slug: neurons-for-itsm/admin-user-help/enu/latest/example-using-the-insert-child-object-action
createdAt: 2026-07-14T19:16:45.522Z
---

You can use the **Insert Child Object** action to create a child business object for a business object. For example, you can define an action to create a new task business object each time a change is set to logged.

See [Insert Child Object Action](docId\:zuVlMIgpIoYIJHiOme1hn).

:::hint{type="info"}
Some of the field names given in this topic may differ in the Graphical Action Designer.
:::

1. From the Configuration console, click **Build > Automation Tools > Quick Actions** to open the **Actions Manager** workspace. The list of business objects that have actions appears.
2. Click **Add/Edit** for the business object. The application displays the Action Designer selection popup.
3. Select one of the following designers:
   - **Graphical Action Designer**.
   - **Classic Action Designer**.
4. Click the **Create New Actions** tab (Classic Action Designer), or **New Actions** tab (Graphical Action Designer).
5. Select the action type:
   - In the Graphical Action Designer, drag the **Create a Child Record** action type onto the Design Board.
   - In the Classic Action Designer, click the **Insert Child Object** action type to open the **Insert Child Object** configuration page.

:::hint{type="info"}
For information on using the Graphical Action Designer, see [Using the Graphical Action Designer (GAD)](docId:2Wq6ihUN2zxiR21eA3M7g).
For information on using the Classic Action Designer, see [Using the Classic Action Designer (CAD)](docId:6UzT0q86Wu3yk3cxZJoAr).
:::

6. Enter information into the fields.

| Field                    | Description                                                                                                                                                                                                                                                                                                                                                                                                  |
| ------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Enter action name        | A unique name for this action.                                                                                                                                                                                                                                                                                                                                                                               |
| Enter action description | An optional description.                                                                                                                                                                                                                                                                                                                                                                                     |
| Enter category           | The category. Select from the drop-down list.                                                                                                                                                                                                                                                                                                                                                                |
| Publish to               | The roles that need access to this action.                                                                                                                                                                                                                                                                                                                                                                   |
| Child Object             | The child business object. Select from the list. Fields from the task form appear as selections under the field name rows.                                                                                                                                                                                                                                                                                   |
| Web UI parameters        | Generally for internal use only.<br />Only used to post the child business object to the Social Board. This field takes only one expression: \{socialshare\:true, elementId: $(elementId)}.<br />For example, in the **Incident** business object, this field is used in the **Post Social Message Associated with Incident** action (see [Incident Actions (Uncategorized)](docId\:siSre2-Hl8t5Vv_5bYPTR)). |

7. Enter information into the fields to set the default values to appear in the default task.

:::Paragraph{indent="1"}
For example:
:::

| Field       | Value                |
| ----------- | -------------------- |
| Field Name  | Choose **Status**.   |
| Field Value | Choose **Archived**. |

8. Click **Add**. In the new line, enter:

| Field       | Value                                   |
| ----------- | --------------------------------------- |
| Field Name  | Choose **Summary**.                     |
| Field Value | Enter **New Task for $(ChangeNumber)**. |

9. Click **Add**. In the new line, enter:

| Field       | Value                                                   |
| ----------- | ------------------------------------------------------- |
| Field Name  | Choose **Owner Team** to assign the new task to a team. |
| Field Value | Choose a team from the drop-down list.                  |

10. Click **Add**. In the new line, enter:

| Field       | Value                                                          |
| ----------- | -------------------------------------------------------------- |
| Field Name  | Choose **LastModBy** to update the **Last Modified By** field. |
| Field Value | Enter **$(CurrentLoginId())**.                                 |

11. Click **Add**. In the new line, enter:

| Field       | Value                                                     |
| ----------- | --------------------------------------------------------- |
| Field Name  | Choose **LastModBy** to update the **Modified On** field. |
| Field Value | Enter **$(CurrentDateTime())**.                           |

12. Click **Save**.
