---
title: Entering Account Information
slug: neurons-for-itsm/admin-user-help/enu/latest/entering-account-information
createdAt: 2026-07-14T19:16:40.719Z
---

This is where you set the default account information to use throughout the Neurons for ITSM application, including your default time zone and currency.

:::hint{type="info"}
This is the first step in the application setup process. For more information about the entire process, including how to access this page, refer to [Setting Up the Application](docId\:IZzWdgowQyqp2Q-YsgYXS).
:::

The following are the steps to enter your account information:

1. From the Configuration console, click **Configure > Organizational Profile > Application Setup**.
2. Click **Your Account**. The application displays the **Application Setup - Organization Information** page.

:::Paragraph{indent="1"}
*Application Setup - Organization Information Workspace*
:::

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/QbJxLziBYugyZUcedl7_7_enteraccountinformation.png" alt="The Application Setup - Organization Information workspace." position="flex-start" size="80" initialPath="../../Resources/Images/Configure/EnterAccountInformation.png" githubPath="Content/Resources/Images/Configure/EnterAccountInformation.png" showCaption="false" width="1095" height="558" darkWidth="1095" darkHeight="558" indent="1"}

3. Enter information into the fields.

| Field                                                                      | Description                                                                                                                                                                                                                               |
| -------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| What is the name of your company?                                          | The name of the tenant organization.                                                                                                                                                                                                      |
| What is the preferred time zone for outbound email for your organization?  | The time zone for outgoing email. This time zone is the default used in email actions related to the application, such as quick actions. Refer to [Working with Dates, Times, and Time Zones](docId:5WBiKeKjgGBTk_eFY2jmy).               |
| What is the preferred date/time format to display dates in outbound email? | The date/time format for outgoing email. This is also the default format used in reports and dashboards.                                                                                                                                  |
| What is the preferred currency symbol to display in the application?       | The currency symbol to use. You can set a single currency for the tenant. The selected currency appears in the **Request Offering** and **Service Catalog** workspaces. Check **Display currency symbol** to display the currency symbol. |
| What are the standard hours of operation?                                  | The hours of operation for the tenant organization. Enter the days, times, and time zone. Also refer to [Setting Up Hours of Operation](docId:_Qp9OyhXNF2bF5FnN2NEX).                                                                     |

4. Click **Next** to save your settings and go to the next page. Refer to [Adding Customer Information](docId\:p0Kvb2e8VcQ_5mdXW0TC_).

## Modifying Account Information

1. From the Configuration Console, click **Configure > Organizational Profile > Account Information**.
2. Make changes as needed. Refer to [Entering Account Information](docId\:UaG7AWdkQfZKwgHl_ZOjI).
3. Click **Save**.