---
title: Enabling/Disabling Chat for a Role
slug: neurons-for-itsm/admin-user-help/enu/latest/enablingdisabling-chat-for-a-role
createdAt: 2026-07-14T19:16:39.877Z
---

1. From the Configuration console, click **Build **>** Page Layouts**.
2. Select the role from the **Roles** column for which to disable the **Chat** feature.
3. In the **Page Layouts** column, locate **Social Board**, scroll to the right, and click **Advanced Options**.
4. Select or clear the **Disable Chat** check box to enable/disable **Chat** feature.
5. Click **Save**.
6. Return to the Service Desk console and refresh the browser.