---
title: DSM Sync Workflow Block
slug: neurons-for-itsm/admin-user-help/enu/latest/dsm-sync-workflow-block
createdAt: 2026-07-14T19:16:31.206Z
---

Use the **DSM Sync** workflow block to synchronize the Ivanti DSM application data to Neurons for ITSM.

*DSM Sync Workflow Block Properties*

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## Exit Ports

| Exit Port | Description                                                                                          |
| --------- | ---------------------------------------------------------------------------------------------------- |
| OK        | Continue to the next block.                                                                          |
| Failed    | General exit port for a failed integration action. A logical next step is to trigger a notification. |

## Properties

| Property                | Description                           |
| ----------------------- | ------------------------------------- |
| Title                   | A unique name for the workflow block. |
| Synchronization Action  | The synchronization action.           |
| Exception Message Field | The exception message field.          |

## Actions

| Button | Action                 |
| ------ | ---------------------- |
| Save   | Commits your settings. |
| Cancel | Exits without saving.  |