---
title: Display URL or HTML Content in a Workspace
slug: neurons-for-itsm/admin-user-help/enu/latest/display-url-or-html-content-in-a-workspace
createdAt: 2026-07-14T19:16:26.925Z
---

You can add a workspace to Neurons for ITSM that displays content from a URL. For example, you can display information from a monitoring application directly in a workspace.

You can also add a workspace to Neurons for ITSM that displays custom HTML content. For example, you can create a landing page for end users to see when opening your application.

## Adding a Workspace that Displays a URL

Follow these steps to add a workspace that displays a URL: 

1. From the Configuration console, click **Configure **>** Users and Permissions **>** Roles and Permissions**.
2. Select a role from the **Role Name** column. 

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The application displays the **Role Details** page.
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3. Click **Top Level Tabs**. 

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The application displays the **Top Level Tabs** page.
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:::hint{type="info" indent="1"}
To create a workspace in the Neurons for ITSM Application for a role, you create a new top-level tab in the Configuration console for that role.
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2. Click **Add New Tab**. The application displays the **Add New Tab** page.
3. Click **Url Workspace**. The application displays the **New Tab Details** page.
4. Enter information into the fields:
   - In the **Name** field, enter a name for this tab. This is the name of the new workspace.
   - Ensure that **Use Url address** is checked.
   - In the **Url** field, click **not set** and enter a valid URL. You must enter either HTTP or HTTPS.

:::hint{type="info" indent="1"}
Enter a valid URL in the URL field. If the URL is invalid, the preview displays a blank page. If you configure a URL without SSL (simple HTTP), Chrome displays an unsafe script message. If you select that badge and allow unsafe scripts, you can display the page. Other browsers may display an error message.
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5. Click **Add This Tab**.
6. Click **Save**.
7. To verify that the application displays the new tab, do the following:
   - Log into the **Service Desk Console** and open the workspace that you just created.
   - Verify that the content displays correctly.

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*Workspace That Displays a URL*
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::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/wsOF8hbyxOhArchPPBEp__supportobjectworkspaceasurl.png" position="flex-start" size="80" initialPath="../../Resources/Images/help-images/Support_Object_Workspace_as_URL.png" githubPath="Content/Resources/Images/help-images/Support_Object_Workspace_as_URL.png" showCaption="false" width="627" height="375" darkWidth="627" darkHeight="375" indent="1"}

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If the application cannot access or display the external URL, the workspace appears blank.
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## Adding a Workspace that Displays HTML Content

Follow these steps to add a workspace that displays HTML content: 

1. Log into the Service Desk console.
2. Open the **URL Workspace Content** workspace.
3. Click **New Frs\_data\_workspace**. The application displays a blank form.
4. In the **Name** field, enter a name for the HTML content.
5. In the **Details** field, enter the HTML to display in the workspace. For example, you can copy HTML from a web page and paste it into the **Details** field.

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You can include images in the HTML content. Each image must be 3 MB or smaller. Larger images can affect application performance and may cause stability issues.
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6. Click **Save**.
7. From the Configuration console, click **Configure** > **Users and Permissions** > **Roles and Permissions**.
8. Select a role from the **Role Name** column. 

:::Paragraph{indent="1"}
The application displays the **Role Details** page.
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9. Click **Top Level Tabs**. The application displays the **Top Level Tabs** page.

:::hint{type="info"}
To create a workspace for a role, add a new top-level tab in the Configuration console.
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10. Click **Add New Tab**. The application displays the **Add New Tab** page.
11. Click **Url Workspace**. The application displays the **New Tab Details** page.
12. Enter information into the fields:
    - In the **Name** field, enter a name for the workspace.
    - Uncheck **Use Url address**.
    - In the **Data Name** field, click **not set**. From the drop-down list, select the name of the HTML content that you created in step 4.
    - If you provided translated content for this HTML, click a language to see a preview of the translated content.  See [Translating HTML Content](docId\:jlx9V0A2BI-ysh11Hae9z) for information about translating the HTML content.
13. Click **Add This Tab**.
14. Click **Save**. 

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The application displays all of the top-level tabs for this workspace.
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15. To verify that the application displays the new tab, do the following:
    - Log into the Service Desk console.
    - Open the workspace that you just created.
    - Verify that the content displays correctly.

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*Workspace That Displays HTML Content*
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::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/oHeyQVodpRGrjrFda-BZ3_htmlcontent.png" position="flex-start" size="80" initialPath="../../Resources/Images/help-images/HTML_Content.png" githubPath="Content/Resources/Images/help-images/HTML_Content.png" showCaption="false" width="1405" height="561" darkWidth="1405" darkHeight="561" indent="1"}

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After you add HTML content to a workspace, you can provide translated versions for users in multiple languages.  See [Translating HTML Content](docId\:jlx9V0A2BI-ysh11Hae9z) for information.
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