---
title: Defining Change Types for Your Organization
slug: neurons-for-itsm/admin-user-help/enu/latest/defining-change-types-for-your-organization
createdAt: 2026-07-14T19:16:37.488Z
---

The Change Enablement feature requires that you establish the types of changes your organization addresses.

1. Log in as an Administrator and open the Configuration console.
2. From the **Settings** pane, select **Configure** > **Organizational Profile** > **Application Setup**.
3. In the **Application Setup** workspace, select **Change Management** to display the **Application Setup - Change Enablement** page.

## Defining the Change Types for Your Organization

1. From the **Application Setup - **Change Enablement, click **Classification**. The application displays the **Application Setup - Classification** page.
2. Define the types of changes within your organization. Administrators may use all Change types. The default types are:
   - Standard: Change type used only by the Admin. A low-risk, pre-approved change that follows a standard procedure. Use the change request template to automate your standard changes.
   - Minor: A change with minor impacts that requires few resources and minimal review.
   - Significant: A change with significant impact that requires significant resources and peer review.
   - Major: A change with major impact that requires many resources, extensive planning, and special approval.
   - Emergency: An emergency change that must be introduced immediately; emergency changes require special processing.

     :::hint{type="info"}
     In addition to Administrators, the Change Manager, Service Desk Analyst, and Service Desk Manager roles can use the Emergency Change type.
     :::
3. Rename Change types to fit your organization:
   1. Click **Rename**.
   2. Enter a new name. You also may add a new description if you want.
   3. Click **Save**.
4. To add a new Change type:
   1. Click **Add Change Type**
   2. Enter a name for the new Change type and a description.
   3. Click **Save**.
5. To enable a Change type, check the box preceding its name.
6. To disable a Change type, uncheck the box.

   :::hint{type="info"}
   You cannot delete Change types, but you can disable them.
   :::