--- title: Default Icons for Request Offerings slug: neurons-for-itsm/admin-user-help/enu/latest/default-icons-for-request-offerings createdAt: 2026-07-14T19:16:44.122Z --- Listed below are the default images (icons) used when creating request, form, or external offerings. These images are displayed in the Service Catalog. You can use any of these images. If the image does not appear in the application, right-click the image from this table in your browser, and save to your desktop. You can then move the image into the appropriate folder for access. See [Adding Images to the List Control](docId:2zKXi4uwdTsrWVNHIuAe-) for procedures on how to use these images. | Image | Suggested Use | | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------- | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/UWlySrOAToQ6Z4gXkz-6r_accountlockoutdomain52x52.png" alt caption size="10" width="52" height="52"} | Account Lockout - Domain | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/p6iypk00QxYvt5o_fpvOK_accountlockouthr56x56.png" alt caption size="10" width="56" height="56"} | Account Lockout - HR System | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/LlKVeAdTrQqDxZZkKCev8_accountunlock60x60.png" alt caption size="10" width="60" height="60"} | Account Unlock | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/2rGJzAXxJ2SAImCeukMsu_addresschange50x50.png" alt caption size="10" width="50" height="50"} | Address Change | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/q9jjBaC57Geb9mYKpVrd0_audioconferencingservices45x45.png" alt caption size="10" width="45" height="45"} | Audio Conferencing Services | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/iPqfFoLp3IlIPEdkGtpZ-_benefitspackageclaim52x52.png" alt caption size="10" width="52" height="52"} | Benefits Package Claim | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/ie83uLwDnS-sgq9eoaWL__benefitspackageenrollment49x49.png" alt caption size="10" width="49" height="49"} | Benefits Package Enrollment | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/NpXNtKk2MiUYHdqEn4Lex_benefitspackagewaiver50x50.png" alt caption size="10" width="50" height="50"} | Benefits Package Waiver | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/VNJ1GfT06zSnnV4VjhK9r_bonusrequest61x61.png" alt caption size="10" width="61" height="61"} | Bonus Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/sLNgnS81dOtmaHGcq7a3s_cannotaccessdrivex56x56.png" alt caption size="10" width="56" height="56"} | Cannot Access Drive X | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/LavOMnjqQLzbvWu_eXSLS_conferenceroomreservation40x40.png" alt caption size="10" width="40" height="40"} | Conference Room Reservation | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/bHtfqfepl7pm0Y8MDHCRw_copyrequest49x49.png" alt caption size="10" width="49" height="49"} | Copy Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/4fm3p_MCQe_PmDAe0UyFa_createdistributionlist43x43.png" alt caption size="10" width="43" height="43"} | Create Distribution List | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/Pwp9s0BCu-LMBaFn3ZlY5_dailybackupfailure50x50.png" alt caption size="10" width="50" height="50"} | Daily Backup Failure | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/dWZEp5RVJn97FbTWZz53L_databackup49x49.png" alt caption size="10" width="49" height="49"} | Data Backup | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/59NrUMT1oH4IYm7UXiGZ0_datarestore46x46.png" alt caption size="10" width="46" height="46"} | Data Restore | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/tA5Ky6m_HvIFXhjFoa71r_desktopapplicationfailure44x44.png" alt caption size="10" width="44" height="44"} | Desktop Application Failure | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/U4qwV-NgUYkHwx9OUG9Tu_desktopcomputerloaner45x45.png" alt caption size="10" width="45" height="45"} | Desktop Computer Loaner | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/DBTONbN5R-M0WIdESGUZu_directdeposit52x52.png" alt caption size="10" width="52" height="52"} | Direct Deposit | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/KPwQMxAQSsirOUR8UEjAZ_domainpasswordreset38x38.png" alt caption size="10" width="38" height="38"} | Domain Password Reset | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/4MTC22T3NC951W14knGip_elevatorservicing34x34.png" alt caption size="10" width="34" height="34"} | Elevator Servicing | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/mfnBnv2vcP73OfWee2SJh_emailcannotopenoutlook35x35.png" alt caption size="10" width="35" height="35"} | Email - Cannot Open Outlook | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/I0wgVTO6QzQ7em5BV6i52_employeetermination41x41.png" alt caption size="10" width="41" height="41"} | Employee Termination | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/nGYeN8k3_3_c5TaYOQlQy_employeetransfer36x36.png" alt caption size="10" width="36" height="36"} | Employee Transfer | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/-xQ3Wz0RQclqdQMdfqG_X_epmsoftwareinstallationrequest61x61.png" alt caption size="10" width="61" height="61"} | EPM Software Installation Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/0hwsMGHQo2UdpvuTDAfe7_equipmentreturn38x38.png" alt caption size="10" width="38" height="38"} | Equipment Return | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/L47eAiL0_GLU_Jm2eEBHL_escalatorservicing43x43.png" alt caption size="10" width="43" height="43"} | Escalator Servicing | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/s5aLJIfhqsGvK6_7LwAOf_federaltaxexemptionupdate39x39.png" alt caption size="10" width="39" height="39"} | Federal Exemption Update | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/lDqsjbWtPGVDkfRGKECqz_frequenttravelersetup35x35.png" alt caption size="10" width="35" height="35"} | Frequent Traveler Setup | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/b98dSNXINgoPlFpa_A7GE_ftprequest38x38.png" alt caption size="10" width="38" height="38"} | FTP Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/8UQ8AhTwjbjd6o-fV1vKq_hardwareprovisioning44x44.png" alt caption size="10" width="44" height="44"} | Hardware Provisioning | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/YXm6aGr0HEB5e2yrqUlwu_heatingandcooling46x46.png" alt caption size="10" width="46" height="46"} | Heating and Cooling | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/bLJH7-AWCQUEf0-wpeQgZ_laptopcomputerloaner44x44.png" alt caption size="10" width="44" height="44"} | Laptop Computer Loaner | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/eBDu5p0VjSlY3Y6SVk_ua_leaverequest37x37.png" alt caption size="10" width="37" height="37"} | Leave Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/q22AER-qzwRb1g7-W7Q-Q_lighting51x51.png" alt caption size="10" width="51" height="51"} | Lighting | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/vPvNn_GYVnrr1kNGNfK3d_loanerequipmentrequest44x44.png" alt caption size="10" width="44" height="44"} | Loaner Equipment Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/A7rL_FrJ9QHoaL_fkOXKI_mailboxquotarequest51x51.png" alt caption size="10" width="51" height="51"} | Mailbox Quota Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/gAWL5BEWIqb5EsrVbeCRq_mobilenetworkaccess48x48.png" alt caption size="10" width="48" height="48"} | Mobile Network Access | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/iaTwJ1ylZL6S_PK3cLaGY_mobilephoneemailissue48x48.png" alt caption size="10" width="48" height="48"} | Mobile Phone - Email Issue | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/vr9wZKUe5uSDC_EQV6YoW_mobilephonerequest55x55.png" alt caption size="10" width="55" height="55"} | Mobile Phone Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/gv8TGK-VBg2uY0-v9Dq2c_multiplesoftwarerequest41x41.png" alt caption size="10" width="41" height="41"} | Multiple Software Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/jWbmlYK6aCIbicVJ-45pq_namechange42x42.png" alt caption size="10" width="42" height="42"} | Name Change | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/U3s3LNFLKmbggMDKNqFZa_newapplicationaccessrequest52x52.png" alt caption size="10" width="52" height="52"} | New Application Access Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/p4yekKU7LsGdCsjMETQ4h_newcomputerrequest48x48.png" alt caption size="10" width="48" height="48"} | New Computer Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/MkTaYUjYCD3yZTFDMeVqK_newemailaccountrequest43x43.png" alt caption size="10" width="43" height="43"} | New E-mail Account | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/9BpHfISC2SEGqP6aF0nER_newemployeesetuprequest50x50.png" alt caption size="10" width="50" height="50"} | New Employee Setup | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/dNL2KNqrTsXnFCxt600t0_newincident47x47.png" alt caption size="10" width="47" height="47"} | New Incident | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/mhh-5tii6OO5yrUGvo001_newofficeequipment46x46.png" alt caption size="10" width="46" height="46"} | New Office Equipment | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/MqYORKCwyTKic1DQR8iW8_mobilesmartphonerequest41x41.png" alt caption size="10" width="41" height="41"} | New Smartphone Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/oge8od6eXvc1jTUQP9epc_nodialtoneonmyphone42x42.png" alt caption size="10" width="42" height="42"} | No Dial Tone on my Phone | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/QMB4pKaZfke8yRVeEAt-H_officemoverequest39x39.png" alt caption size="10" width="39" height="39"} | Office Move | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/ffh-jP5rX-buNDE8hDdDm_optionalsoftwareinstallationrequest40x71.png" alt caption size="10" width="40" height="71"} | Optional Software Installation Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/wjIzsSBdF9nANhJJmSE5t_optionalsoftwaremultipleinstallationrequest63x67.png" alt caption size="10" width="63" height="67"} | Optional Software Multiple Installation Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/qoCe3Iv-2mH4eVuJcufTy_optionalsoftwareuninstallationrequest.png" alt caption size="10" width="46" height="79"} | Optional Software Uninstallation Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/zP7APh8aJF13Xd7Ou8oAr_orderbusinesscards38x38.png" alt caption size="10" width="38" height="38"} | Order Business Cards | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/ib6G6Fmzv8jDhnjlZYRje_overnightstandbyrequest43x43.png" alt caption size="10" width="43" height="43"} | Overnight Standby Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/wdDPcCvhWrhT0h5plc7t-_pcisveryslow36x36.png" alt caption size="10" width="36" height="36"} | PC is Very Slow | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/1H10sCF2UrXUMtLLEdwEa_performanceimprovementaction43x43.png" alt caption size="10" width="43" height="43"} | Performance Improvement Action | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/PJ-k0G_NlwRbxHED9Fw1e_personalinformationupdate43x43.png" alt caption size="10" width="43" height="43"} | Personal Information Update | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/R8tS3S2gq9O_X-ctKZRN__printeroutoftoner37x37.png" alt caption size="10" width="37" height="37"} | Printer - Out of Toner | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/OFf62o8sC16qVv5U8Jyay_printingrequest40x40.png" alt caption size="10" width="40" height="40"} | Printing Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/9_jy9RoJB1wFtcV45KcB6_releasequarantinedattachment40x40.png" alt caption size="10" width="40" height="40"} | Release Quarantined Attachment | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/5JZwHj_8V5_6ZtCZfTxW-_reprovisioncomputerrequest45x45.png" alt caption size="10" width="45" height="45"} | Reprovision Computer Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/z8XwdIRwpcB7cMXVq35rL_requestcomputeraccessories44x44.png" alt caption size="10" width="44" height="44"} | Request Computer Accessories | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/hzG1wxjayahuAcYMKTf9E_requestforinformationdocumentation41x41.png" alt caption size="10" width="41" height="41"} | Request for Information/Documentation | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/VzJ7EracWP6aiwkBAHgcS_requestfornewserviceoffering47x47.png" alt caption size="10" width="47" height="47"} | Request for New Service Offering | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/Yoy92kBP4B4bPQ8l4UQdl_shiftdifferentialrequest51x51.png" alt caption size="10" width="51" height="51"} | Shift Differential Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/bSz7Qcnf-45j-oZ06edkf_shippingandmailingrequest44x44.png" alt caption size="10" width="44" height="44"} | Shipping and Mailing Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/XsIbmJmwqN16ZB--whqmf_smartphonerequest43x43.png" alt caption size="10" width="43" height="43"} | Smartphone Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/vawd9zwxPm4KY7bB0H4TX_softwareinstallationrequest41x41.png" alt caption size="10" width="41" height="41"} | Software Installation Request (Legacy) | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/aIrc4Cv_l2uwT5v-ToTTC_softwareuninstallationrequestlegacy.png" alt caption size="10" width="48" height="80"} | Software Uninstallation Request (Legacy) | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/5ilokMSqGBNgDwx325tuv_systemaccessrequest42x42.png" alt caption size="10" width="42" height="42"} | System Access | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/erXzxOyZrKOh_UFl7Gi6K_tabletrequest38x38.png" alt caption size="10" width="38" height="38"} | Tablet Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/Fpn6op2VruAidOO-IApKF_timeoffrequest36x36.png" alt caption size="10" width="36" height="36"} | Time Off Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/NCbdyQQIX3hAbo0O3L897_trainingcourserequest38x38.png" alt caption size="10" width="38" height="38"} | Training Course Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/vx5TcXI1Hplso_WKtaDrD_travelrequest33x33.png" alt caption size="10" width="33" height="33"} | Travel Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/3S3e4pN5OS_GU-83WyNoB_tuitionassistancerequest42x42.png" alt caption size="10" width="42" height="42"} | Tuition Assistance Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/6OeJdfTTpS0Rxr3nJIIPx_videoconferencingservices49x49.png" alt caption size="10" width="49" height="49"} | Video Conferencing Services | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/5mmi-3MlFOZtfmAN1h3rU_voicemailproblem41x41.png" alt caption size="10" width="41" height="41"} | Voicemail Problem | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/a99enlByFgNZIEdSjN_74_vpnconnectionfailure48x48.png" alt caption size="10" width="48" height="48"} | VPN Connection Failure | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/4_ZTEdyXqDBgF1UkogOC-_websiteaccessrequest47x47.png" alt caption size="10" width="47" height="47"} | Website Access Request | | :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/VftNe2YaqNjO287i75J1T_websitemoverequest54x54.png" alt caption size="10" width="54" height="54"} | Website Move Request |