---
title: Creating Hours of Operation Schedule
slug: neurons-for-itsm/admin-user-help/enu/latest/creating-hours-of-operation-schedule
createdAt: 2026-07-14T19:16:43.403Z
---
1. From the Configuration console, click **Configure > Organization Profile > Business Hours**.
2. Click **Add New**. The application displays the **Add Hours of Operation** page.
3. Enter information into the fields.
| Field | Description |
| ------------------- | --------------------------------------------------------------------------------------------------------------------------------------------- |
| Name | A unique name for the hours of operation schedule. |
| Whole day | Applies the schedule for 24-hour day. |
| Overnight | Adds this service as an overnight (after business hours) service. |
| Start | The start and end time of your operation (not applicable if you select **Whole day**).
|
| End | |
| Time Zone | Your time zone. |
| Recurrence pattern | The number of occurrences. Select the pattern options according to the chosen interval. Select the interval (daily, weekly, monthly, yearly). |
| Range of recurrence | The start and end date ranges for this schedule.
No end date
End after (enter number) occurrences
End by (enter date) |
:::hint{type="info"}
Hours of operation cannot span over multiple days.
:::
4. Click **Save**. The application displays the yearly calendar with active days highlighted in blue.