---
title: Creating a Vendor
slug: neurons-for-itsm/admin-user-help/enu/latest/creating-a-vendor
createdAt: 2026-07-14T19:16:24.186Z
---

You must create vendor records before you can create an underpinning contract. Refer to [Working with Underpinning Contracts](docId\:VlTjOw5gANzKvtXCXRMW_). A vendor is a service provider outside of your organization.

1. Log in to the application as a service owner.
2. Open the **Services** workspace.
3. Open a service.
4. Click the **Vendor** tab.
5. Click **New Vendor**. The system displays the **New Vendor** dialog box.
6. Enter information into the fields.

| Field         | Description                                                   |
| ------------- | ------------------------------------------------------------- |
| Name          | The name of the vendor.                                       |
| Email Address | The email address of the vendor.                              |
| Primary Phone | The primary phone number of the vendor.                       |
| Contact       | The name of the main contact with the vendor.                 |
| Contact Email | Automatically filled in based on the contact that you select. |
| Contact Phone | Automatically filled in based on the contact that you select. |
| Address       | The street address of the vendor.                             |
| City          | The mailing city of the vendor.                               |
| State         | The mailing state of the vendor.                              |
| Zip           | The zip code of the vendor.                                   |
| Country       | The mailing country of the vendor.                            |
| Support Info  | Information about how to contact this vendor.                 |

7. Click **Save**. You can now use and link the vendor.