---
title: Create or Edit a Control
slug: neurons-for-itsm/admin-user-help/enu/latest/create-or-edit-a-control
createdAt: 2026-07-14T19:16:39.877Z
---

Use Controls as mechanisms to ensure adherence to policies and to assist with compliance to laws, regulations, and other authoritative standards.

:::hint{type="info"}
To create or edit a Control, you must log in to Neurons for ITSM as a **GRC Manager**.
:::

**To create a Control:**

1. Open the **Controls** workspace.
2. Click **New GRC Control** to open a blank **Control** form.
3. Enter the information into the fields as required.

:::hint{type="info" indent="1"}
Mandatory fields are marked with an asterisk.
:::

4. Click **Save**.
5. Use the **Control Indicators**, **Policies**, **Citations**, **Assessments**, Tasks, **Audits**, **Exceptions**, **Compliances**, **Mitigation Plans** and **Risks** tabs to link supporting records to the Control.

:::Paragraph{indent="1"}
Use the Control record tabs to create new records, or edit records that support the Control, such as Attestations and Control Indicators. See Create or Edit a Supporting Record for a Control.
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6. Click **Save**.

:::hint{type="info" indent="1"}
Click **Refresh** If changes you made or relevant tabs are not shown in the record after you have saved it.
:::

**To edit a Control:**

:::hint{type="info"}
When a Control record's **State** field is set to **Retired** and saved, the record is locked and cannot be edited. Check that all Control Indicators supporting the Control record require no further actions, and are in **Retired** state prior to retiring the Control record. Control Indicator records are also locked when retired.
:::

1. Open the **Controls** workspace.
2. Double-click the Control to open the details.
3. Edit the information as required.
4. Click **Save**.

## Create or Edit a Supporting Record for a Control

You can create various record types that support a Control. These records can be created directly from a Control record, or in some cases from a relevant workspace, and then linked to a Control. Supporting record types are:

- [Attestations](docId:7FOf0Sz1mP_2eUY-Nvknj)
- [Control Indicators](docId\:KmZUhG_syg6ms3UUYx8lR)
- [Citations](docId\:znI0Rx0gi4l7aDvTTOQkj)
- [Tasks](docId\:AAGM--gfm1z_ax3HR82nq)
- [Compliances](docId\:a1zanSTrXIVQyKjP0PV_j)
- [Create, Edit or Revise a Policy](docId\:mhNqTaXBGqjsJk4UaBLou)
- [Create or Edit an Assessment](docId\:RceqJC_OWOVHCIYS_tAQH)
- [Create or Edit an Audit](docId\:TGTdJ8OgQdAjk86D4LDvK)
- [Create or Edit an Exception](docId\:F2IkZcHC6OR8QSbU5OKcH)
- [Create or Edit a Risk](docId:0BMqIbcPksryDvI33UF88)
- [Mitigation Plans](docId\:AVEhXnCr3izbshr8yPmUA)

**To create a supporting record:**

1. In the **Controls** workspace, select the required Control record and double-click the entry to open it.
2. Select the relevant tab on the **Control** form.

:::hint{type="info" indent="1"}
Attestations are created by clicking **Attest** on the top row of the Control record.
:::

3. Click **New \<supporting record type>** in the selected tab to open a blank record form.
4. Enter the required values/data in the form fields. Fields marked with an asterisk are mandatory.

:::Paragraph{indent="1"}
Click the links above for information on creating each type of supporting record.
:::

5. **Save** the supporting record.

**To edit a supporting record:**

1. In the **Controls** workspace, select the required Control record and double-click the entry to open it.
2. Select the relevant tab on the **Control** form.
3. Double-click the entry in the tab list. The record form opens.
4. Edit the form fields as required.
5. **Save** the supporting record.

:::hint{type="info"}
After you create a new control request, the summary form displays all citation details in a read-only view. Users cannot modify the information from this form.
:::