---
title: Configure a Multiple Series Analytic Metrics Chart
slug: neurons-for-itsm/admin-user-help/enu/latest/configure-a-multiple-series-analytic-metrics-chart
createdAt: 2026-07-14T19:16:26.925Z
---

**Role** : Administrator

This example shows how to create an analytic metrics chart that uses multiple series and multiple business objects to display trends.

1. Log into the Service Desk.
2. Open the **Analytic Metrics** workspace.
3. Click **Edit Mode**.

:::Paragraph{indent="1"}
The application displays the **Settings** menu.
:::

4. Go to **Settings > Manage Metrics**.

:::Paragraph{indent="1"}
The application displays the **Manage Metrics** window.
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5. On the **General** tab, enter information into the fields:
   - **Category**: Select a category from the list, or enter a new category name. For example, type **Business Value Metrics**.
   - **Name**:Enter a name for the metric. For example, type **Target Cost Saving**.
   - **Description**: Enter a description of the metric.
6. On the **Data Source** tab, enter information into the fields:
   - **Name**: Enter a name for the data set. This name appears in the **Data Source** tab.
   - **Business Object**: Select the business object from the list.
   - **Saved Search**: Select the saved search from the list.
   - **Group By**: Select how to group the data. The application displays only the first 500 items in the list.
   - **Format**:Select the grouping format, such as hour, day, month, or year.
   - **2nd Level Group By**: \[Optional] Select an additional grouping level, if needed. The application displays only the first 500 items in the list.
   - **Split in Series By**: \[Optional] Select a field to split the data into multiple series.
   - **Statistic Fields**:Select labels and fields to use as statistics. Add more fields if needed.
   - **Order by**: Select the sort order. Choose Do not sort to reset the sort order.
   - **Return up to**: Enter the maximum number of items to return.
   - **Hide Null or 0 values**: Select this option to hide records without data.

:::hint{type="info" indent="1"}
When you select or clear **Hide Null or 0 values** verify that the correct Drill Down values are configured for the associated Data Source. See [About Analytic Metrics Dashboards and Charts](docId\:MSO6rTCEwiTLuv6GEcnJG) for more information.
:::

7. Click **Add Data Source** to create a new **Data Source** tab.
8. Click **Run** to test the output.
9. Click **Save** to save your parameters.
10. In the **Manage Metrics** window, click **Close**.
11. From the toolbar, select **Drag me to Add Chart** and drop it over the dashboard.

:::Paragraph{indent="1"}
The application displays the **Select Metric and Chart Type** window.
:::

12. In the left pane, select **Target Cost Saving** (the metric you created).
13. In the right pane, select the column chart, click **Done**.

See [Chart Types](docId\:MSO6rTCEwiTLuv6GEcnJG) for **Advanced Configuration** settings.