--- title: Configuration Menu Index slug: neurons-for-itsm/admin-user-help/enu/latest/configuration-menu-index createdAt: 2026-07-14T19:16:32.462Z --- This topic lists the **Settings** menu items in the Configuration Console and the related documentation. You can access other workspaces in the Configuration Console from the **Search Objects** dialog box. Home: [Consoles and Portals in Neurons for ITSM](docId\:Smb3UJBacliyHqj_y2EfQ) :::ExpandableHeading ## Configure - Users and Permissions - Groups: [Using Contact Groups](docId\:pcaWziZtefJxFvX3XbR7l) - Roles: [Setting up Roles](docId\:GT7R35F7DhfuezwDybAAO) - Roles and Permissions: [Assigning Business Object Permissions](docId\:GT7R35F7DhfuezwDybAAO) - Teams: [Working with Teams](docId\:rHIuXkfVZigdX2BDot3xu) - Users: [Working with Users](docId\:hjM9GZw7GALxNcR-GTzI8) - Organization Profile - Account Information: [Entering Account Information](docId\:UaG7AWdkQfZKwgHl_ZOjI) - Application Setup: [Setting Up the Application](docId\:IZzWdgowQyqp2Q-YsgYXS) - Business Hours: [Setting Up Hours of Operation](docId:_Qp9OyhXNF2bF5FnN2NEX) - Currencies: [Working with Currencies](docId:5pb7MjGuGBk8dIlTLTX56) - Departments: [Working with Departments](docId\:Am8z_jc47oZRYk085CHv4) - Employment Types: [Creating an Employment Type](docId\:mmqqfU7U71GtnEIPrl_pe) - Languages: [Setting Up Languages](docId\:lvpBgqv5Z08McUzY43kY3) - Org Chart: [Working with Organization Charts](docId\:DP6AXyPcR0bNK8cLa2DkE) - Organizational Units: [Defining Your Organization](docId\:Ew-e_5M1sD3HKS6dAA_vC) - Child Tenants: [Creating a Child Tenant](docId\:e3bSA6q7b49cRCw6YSzdh) - Supporting Organizations: [Working with Supporting Organizations](docId\:tNTmP8jOm9tKyiR2wosC4) - Time Zone: [Working with Dates, Times, and Time Zones](docId:5WBiKeKjgGBTk_eFY2jmy) - Security Controls - Allowed File Extensions: [Working with Attachment Types](docId\:F2BRlKzLiGLkWD1PioVDv) - API Keys: [Working with the Web API](docId:_OZoh1eZV8cBamg2ho320) - Authentication Providers: [Working with ADFS/SAML](docId\:M7_6Vn8mFOE0h9E8bU-a3) - External Logins: [Viewing a List of Users with External Logins](docId\:vH4FFvwQfqQ-WZCP_b3QJ) - Security and Session: [Setting Up User Login](docId\:vH4FFvwQfqQ-WZCP_b3QJ) - Communication Templates - Communication Manager: [Working with the Communication Manager](docId\:kD2wdiRuObfBwvRG3XNTF) - Score Card Configs: [Using the Score Card](docId\:aKiq_9qFL8un6UwguKbiS) - Surveys: [Setting Up Surveys](docId\:HY8y2upkmCUCFgUUA55NL) - Email Configuration Manager - Mail Boxes: [Working with Email Inboxes](docId\:K6b1oBRpcm0J2-HaH-h-z) - Servers: [Working with Email Servers](docId:7fGorhTnkWyMDm4n94geG) - Cache Management: [Clearing the Cache from ITSM](docId\:ZSEFpHW8sU4_z7xB1n4T0) - Announcements: [Working with Announcements](docId\:HY7MTIJubHSwom5fApc4K) - Alerts: [About Alerts](docId\:rMoDUcp0c-QjuSZPGNaVs) ::: :::ExpandableHeading ## Build - Automation Tools - Escalation Schedules: [Creating an escalation](docId\:Q3G9UQ4wSAJ0mPHtiljnT) - Metadata Validation Config: [Working with Metadata](docId\:HCyGo3Qn4VdSxxCUnJwgG) - Metadata Validation Run: [Working with Metadata](docId\:HCyGo3Qn4VdSxxCUnJwgG) - Metadata Auto Fix: [Working with Metadata](docId\:HCyGo3Qn4VdSxxCUnJwgG) - Object Matching Lists: [Viewing Object Matching Lists](docId\:BD1UOx58Y-RPvlr33t5sU) - Object Templates: [Using Business Object Templates](docId\:IfPbzXVtjdWPhMkNrH9_J) - Rapid Reports: [Using RapidReports](docId\:zY3nQ7ZiLPCDdZ2nv6FxR) - Quick Actions: [Using Quick Actions](docId\:qc7S-YrFjJGp1yBk_v-1s) - Saved Searches: [Configuring Saved Search](docId\:if9NGeA_Fjd66k7hXk5yD) - Watch Lists: [Using the Watch List](docId\:WvxD_TdljQ5qaFIc9YJXv) - Business Objects: [Working with Business Objects](docId\:FC0gpHjLgvAGjrOZ0S9gD) - Object Explorer: [Viewing Layouts](docId\:oTBi_5wcgpj_esB7P7NlS) - Validation Business Objects: [Using Validation Business Objects](docId:0Y8N6CNcV7_uUeg068u59) - Workflow - Workflow Instances: [About Workflows](docId\:YknNKMOv2vTIOWTA7Xn5w) - Workflows: [About Workflows](docId\:YknNKMOv2vTIOWTA7Xn5w) - Charts and Graphs - Calendars: [Creating a Calendar](docId\:uM4P4lk5cgO5E3EF9ldPl) - Gantt Charts: [Creating a Gantt Chart](docId\:FKMZ7LKDttBnIp53vW1yt) - Dashboards: [Working with Dashboards](docId\:gXhuD4TC-pF2lGHuSckyI) - Counters: [Using Counters](docId\:OlKE_5-AXeqr-HqIJyEae) - Global Constants: [List of Global Constants](docId\:dgB4V84eDR0Axvy7MLnNF) - Stored Values: [About Stored Values](docId:3cvH1pH04UTcCpknrVjub) - Mobile Layouts: [Configuring Mobile Layouts](docId\:tqKVl7o5Ch_r0MPqrEQoS) - Page Layouts: [Using Layouts](docId\:FUVWVQr6w3D1sXQeOgPyX) - Pick Lists: [Using Pick Lists](docId\:m0dQgjWoHw5tBwRbrjUmJ) - Reports: [Working with Reports and Report Management](docId\:dZownSac2plizfAwtoTRj) - Search Tools - Saved Searches: [Configuring Saved Search](docId\:if9NGeA_Fjd66k7hXk5yD) - Filter Searches: [Working with Filter Panels for Searching](docId\:i8FRbT31FPz_h9H9nrzJa) - Full-Text Indexes: [About the Full-Text Index Language](docId\:VRDz4PZbA-x3Tzkhct483) - User Interface Styles - List Settings: [Working with Lists](docId:5sKNnbWACOg7KX6hEE5ts) - Highlighter Styles: [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf) - Style Editor: [Style Editor](docId:4zC6JkBITfZ-f6mH1mHnp) - Self Service - Home Page: [Configuring the Self-Service Portal](docId\:d38247FbpZtWcWAmr8BsJ) - Tabs: [Changing the Tabs on the Self-Service Portal](docId\:d38247FbpZtWcWAmr8BsJ) - Configure Access: [Configuring Request Offering Access](docId\:xpFxpAw7l0bgEtUE7y7r1) - Literals: [Using Literals](docId\:p2uBsNmhfJa5hSFTdWDdU) - Stored Expressions: [About Stored Expressions](docId:3_Fv2X0FrOyo3J5BuaK6J) - HEAT Development Project - Projects: [Using the Ivanti Neurons for ITSM Development Project](docId\:LUKWwirN8rLJziEA6n14h) - Transaction Details/ Sets: [Managing Transaction Sets](docId\:LN-OzQ-XpdwT0lOokEfwh) - HEAT Development Package - Packages: [Managing Packages](docId\:xFNOUPMwh2dQneCimXo0A) - Large Packages (Beta): [Importing large packages](docId\:pgfZ4f8q3LDEQ9hiaNWao) - Webhooks Manager: [Working with Webhooks](docId\:pB7DBeP-mAbxFa2dXyKsG) ::: :::ExpandableHeading ## Extend - Integration Tools - Data Import Connections: [Configuring Data Import Connections](docId\:z8kDIsU8GjFwJeWThqcUk) - Data Export Connections: [Exporting Data](docId\:FEHFWxnttuwbfv1dXs4rF) - Integration Log: [Viewing the Integration Log](docId\:HIvhYuYWfe49Q_OC95h4u) - Integration History: [Viewing the Integration Status and History](docId:5IAdS1vLkBiBhFonUAtnr) - Integration Queue: [Viewing the Integration Status and History](docId:5IAdS1vLkBiBhFonUAtnr) - LDAP Import Log: [Viewing the LDAP Import Log](docId\:arVx0VEHu8mGAk7vjM3TL) - LDAP Settings: [Configuring LDAP Settings](docId\:cu-xe1esQwc_MZ5p2w2CE) - Remote Host Connections: [Using the Run Program for the Remote Host](docId\:GnCEZTrAMzlrGkk1ZICuW) - Trusted Agent Connections: [Configuring Trusted Agent for LDAP Connections](docId\:wFPurW9Ip9CEtaLCzxUQl) - Trusted Agent Monitoring: [Trusted Agent Monitoring and Logging](docId\:YGE08xVtsChFzydIgjB73) - Web Service Connections: [Working with Web Service Script Integration](docId:_lWxVA3flkQbDhYfjbuD_) - WSDL and Script Repository: [Working with the WSDL and Script Repository](docId\:aKzLSh4V8yz-QwDCiBL4J) - Voice Integration - Activity Call Results: - Agent Skills: [Configuring Agent Voice Settings](docId\:chjiPpgshiF-jGQDqUtOO) - Hybrid Configuration: [Hybrid Configuration](docId:8Yk-1ymOlmvP2Dj5QKozt) - Skills: [Assigning Skills to a User](docId:8IrZ1U3CARN4Ucn1jzEAz) - Skill Groups: [Creating Skill Groups](docId\:dyEocjeryfgy0dbYBXNcU) - Synchronization Status: [Synchronizing the Voice Status](docId\:dyEocjeryfgy0dbYBXNcU) - HEAT DSM Integration: [About DSM](docId\:yTVglqqhuhN70Qs8oV_4u) - SAP Integration: [Configuring SAP® Integration](docId\:vyeFaA4NFaMywsaTD_OF-) - HEAT Discovery: Getting Started with Discovery - HEAT API: [Working with the Web API](docId:_OZoh1eZV8cBamg2ho320) ::: :::ExpandableHeading ## Monitor - Application Logs - CMDB Baseline Log: [Viewing the CMDB Baseline Log](docId:3v6AGQtuWTXC0ghnsZUg9) - Integration Log: [Viewing the Integration Log](docId\:HIvhYuYWfe49Q_OC95h4u) - LDAP Import Log: [Viewing the LDAP Import Log](docId\:arVx0VEHu8mGAk7vjM3TL) - Logging Configuration: [Viewing the Logging Configuration](docId\:Sm4xXhcHP2z7C-EQv8_0j) - Service Log: - Run Program History: [Using the Run Program / Export History Workspace](docId\:GnCEZTrAMzlrGkk1ZICuW) - Transaction Audit Log: [About the Transaction Audit Log](docId\:hNP3ZoMj8NR9-Ts12PjWn) - System Audit History: [Accessing the Audit History](docId\:SuEj5xmlYduoz68LbFgAE) - Patch Logs: [Viewing the Patch Log](docId\:Uj6Lw58gU62Y_8RtX8bOM) - Scheduled Jobs: [About the Schedule Entry and Scheduled Jobs Workspaces](docId\:oLY9B8aK4f7dBrbYMCIkF) - Security History: [Working with Security History](docId\:vH4FFvwQfqQ-WZCP_b3QJ) :::