---
title: Completing a Milestone
slug: neurons-for-itsm/admin-user-help/enu/latest/completing-a-milestone
createdAt: 2026-07-14T19:16:36.977Z
---

You cannot set the status of a milestone to complete, or 100%, until all of the tasks under it have their status complete. If you try to update the status of a milestone to complete or enter 100% in the **% Done** field, the system displays an error message stating that the tasks under it are not all in the complete status.

If you created the milestone from a template, you cannot set the status of the milestone to complete or 100% if the approval is in pending status. The system does not create the associated tasks for the next milestone sequence until the status of the milestone is complete.

To complete a milestone that you created manually (that is, a milestone that was not created from a release template):

1. Sign in to Neurons for ITSM as a Release Manager.
2. Open the **Release** workspace.
3. Open the release record for which you want to create a milestone.
4. Select the **Schedule** tab.
5. Values of the **% Done** field for all of the associated tasks for the milestone should be set to **100%**. To do this:

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a. Select the milestone.
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b. Enter **100** in the **% Done** field.
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c. In the **Actual End Date** field, enter the date of the milestone completion.
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d. Click **Save**.
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