---
title: Cloning a Quick Action
slug: neurons-for-itsm/admin-user-help/enu/latest/cloning-a-quick-action
createdAt: 2026-07-14T19:16:49.486Z
---

You can create an exact copy of a quick action, then easily modify any parameter.

:::hint{type="info"}
If your action(s) includes deprecated action(s), you will either be warned about limited editing functionality (CAD), or these actions won't be visible (GAD).
:::

## Cloning a Quick Action in the Classic Action Designer

1. From the Configuration console, click **Build > Automation Tools > Quick Actions** to open the **Actions Manager** workspace. The list of business objects that have quick actions appears.
2. Click **Add/Edit** to see the actions for the business object The application displays the Action Designer selection popup.
3. Select **Classic Action Designer**
4. Open an action from either the **Your Actions** or the **Create New Actions** tab.

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/03qIy2DfKWjL36WDjWJMg_clone01.png" alt="Cloning an action" position="flex-start" size="40" initialPath="../../Resources/Images/help-images/clone_01.png" githubPath="Content/Resources/Images/help-images/clone_01.png" showCaption="false" indent="1"}

5. Click **Clone** to activate the configuration interface.
6. Click the quick action name and enter a new name.

:::hint{type="info"}
Neurons for ITSM only runs the first action encountered if there are duplicate names.
:::

7. Edit any fields as required.
8. Click **Save**.

The cloned action now appears under the **Your Actions** list.

## Cloning an action in the Graphical Action Designer

1. From the Configuration console, click **Build > Automation Tools > Quick Actions** to open the **Actions Manager** workspace. The list of business objects that have actions appears.
2. Click **Add/Edit** to see the quick actions for the business object.
   The application displays the Action Designer selection popup.
3. Select **Graphical Action Designer**
4. Open an action from the **Saved Actions** tab, or drag a quick action from the **New Actions** tab onto the **Design Pane**.
5. Select the action block on the **Design Pane**
6. Click **Clone** :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/uEhgfmjbb3q4IR9pL80VC_qaguicloneactionblock.png" alt caption size="10" width="18" height="16"} on the selected block, or click the **Clone** button in the **Block** settings to create a clone on the **Design Pane**.
7. Select the cloned action on the **Design Pane**, and then select the **Common** tab in the **Settings** section.
8. Select the action name and enter a new name. Neurons for ITSM only runs the first action encountered if there are duplicate names.
9. Edit any fields as required.
10. Click **Save**. The cloned quick action now appears under the **Saved Actions** list.