---
title: Classic UI Enhancements
slug: neurons-for-itsm/admin-user-help/enu/latest/classic-ui-enhancements
createdAt: 2026-07-14T19:16:28.719Z
---

**Role**: Administrator.

**Minimum Version**: 2023.4.

## Key Enhancements

1. **Rounded Corners Styling**
   - **UI Controls**: Rounded corners applied to all UI controls for a smoother, more modern appearance.
   - **List View**: The Priority and Ticket Progress columns are visually emphasized with rounded corners.
   - **Toolbar and Labels**: Buttons, tabs, and controls are now styled with rounded edges. The Priority, Response, and Resolution labels are also visually enhanced with rounded corners.
2. **Enhanced Journal Entry**
   - **Updated Icons: **New icons for journal types such as Email and Notes for better clarity and distinction.
3. **Customer Image in Incident View**
   - **Incident Header Form**
     - Displays the **Customer Image** for quick identification.
     - Highlights the **Customer Name**, **Priority**, and **Incident Summary** for easy access to key information.
4. **Spark UI theme**:
   - **New Role**: Introduced the AdminAUSpark role, which can be assigned to users to access the Spark UI theme.
   - **Key Features:**
     - **Form View**: Cells are now highlighted for improved visibility.
     - **List View**: Selected incidents are highlighted with a blue background for better distinction.

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**Impacted Business Objects**

- **Incident**
- Service Request
- Change
- Task
- Problem
- CI / Hardware & Software Assets

**To change the form and list elements of a business object to have rounded corners on fields:**

1. Login as ISM application.
2. From the Configuration console, click **Build **>** Business Objects**.
3. Select the Business object for which rounded corners needs to be implemented.
4. Go to **Layouts** > Click on the layout for which rounded corners must be enabled.
5. In the **View in the layout** section, select **formView **>**Edit** next to the **Main Form:** name.
6. Drag the Command button to Form.
7. Click **Control Properties** and change label expression to read *$(GetGlobal("RoundedCornersStyling"))*.
8. **Save** the form.

To verify, log in to the and navigate to an Incident record or list view to see the rounded corners.

## Availability for Customers

**For Customers On-boarded from version ITSM 2023.3 or greater versions:**

Customers on-boarded from version ITSM 2023.3 or greater versions will have these enhancements available by default.

**For Customers Onboarded prior to ITSM 2023.3 Version:**

Customers onboarded prior to ITSM 2023.3 can import the custom package for the ITSM Classic UI Enhancements via the [marketplace](https://marketplace.ivanti.com/xchange/64b5b48e2ee9d6e08c3e6724/solution/6745766a28bb05fac029ae86).

This package introduces new forms, list and layouts, which can be customized by the customer for their existing configurations.

:::hint{type="info"}
The package must be applied in the STG/UAT environment first and validated before deploying to PRD.
:::