---
title: Change State Transitions Reference
slug: neurons-for-itsm/admin-user-help/enu/latest/change-state-transitions-reference
createdAt: 2026-07-14T19:16:47.383Z
---

Administrators can create additional statuses to meet the business needs of your organization.

| From State       | To State         | When ...                                                                                                                                                   |
| ---------------- | ---------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------- |
| ---              | Logged           | The change is created.                                                                                                                                     |
| Logged           | Requested        | The change requester requests change by updating the status to requested (or done by quick action).                                                        |
| Logged           | Canceled         | The change requester cancels the change by updating the status to canceled (or done by quick action).                                                      |
| Proposed         |                  | Use when the change require financial approval. Attach business cases and scope of change documents when in this state.                                    |
| Requested        | Pending Approval | The Change Manager reviews the change and updates the status to pending approval, which triggers the change approval workflow (for certain change types).  |
| Requested        | Denied           | The Change Manager reviews the change and updates the status to denied.                                                                                    |
| Requested        | Canceled         | The Change Manager cancels the change request.<br />(The change cannot be canceled by the requester after it is requested.)                                |
| Pending Approval | Denied           | The change is denied by the approvers (depends on the **Get Approval** block for the approval, if all approvers must approve for a change to be approved). |
| Pending Approval | Canceled         | The Change Manager cancels the change.<br />(The change cannot be canceled by the requester after it is requested.)                                        |
| Pending Approval | Scheduled        | The change is approved.                                                                                                                                    |
| Pending Approval | Deferred         | The Change Manager defers the change.                                                                                                                      |
| Scheduled        | Implemented      | The change is implemented (all tasks completed).                                                                                                           |
| Scheduled        | Canceled         | The Change Manager cancels the change.<br />(Change cannot be canceled by the requester after it is requested.)                                            |
| Implemented      | Closed           | The change is closed. Post-implementation review is conducted.                                                                                             |
| Deferred         | Requested        | The change requester requests a previously requested change that is in deferred state.                                                                     |