---
title: Auto-Translation
slug: neurons-for-itsm/admin-user-help/enu/latest/auto-translation
docTags:
createdAt: 2026-07-14T19:16:47.031Z
---
**Role**: Administrator
**Minimum Version**: Ivanti Neurons for ITSM 2025.4.
The Auto-translation capability is a feature that enables access to AI-powered localization and auto- translation of content based on user's selected locale. It functions in the following areas:
- Localization Workbench
- Field-Level Translation
:::hint{type="info"}
You must enable the **Translation Service** toggle button to use the Auto-Translation feature. Refer [Enable Translation Service](docId\:CpCx4TaVqADkXuvFGjuAM) for more information.
:::
## Enable Auto-Translation
1. Log in to Neurons for ITSM as an Administrator.
2. Go to the Configuration console, scroll and select **AI Configuration Hub**.
3. Set **Auto-Translation** to **Active** using the toggle button.
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4. Select the **Configure** option beside the toggle button.
5. Enable AI Translate for the feature:
| Field | Description |
| --------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Localization Workbench** | Localization Workbench is an independent feature and you can now use the Auto-Translation feature to automatically translate content for the Localization Workbench. Refer [Localizing Live Data](docId:0pvM3Kq30D9jKpZmHBy_9) to know more about Localization Workbench.
To enable the feature, click the toggle button. |
| **Field level Translation** | Field Level Translation refers to the automatic translation of specific strings within an application based on the user's selected language or locale.
To enable the feature, click the toggle button. |
6. Click **Save**.
## Using AI for Auto-Translation in Localization Workbench
To enable AI to automatically translate content for the Localization Workbench, do the following:
**Prerequisites:**
Before using Auto-Translation in the Localization Workbench, ensure that the Localization Workbench feature is enabled. Refer to [Enable Localization Workbench](docId\:bJdHaCTdICk_TnpGCaAaH) for setup instructions.
1. Log in to Neurons for ITSM as an Administrator.
2. Open the Configuration console, select **Organization Profile** > **Languages**.
:::Paragraph{indent="1"}
The **Languages** workspace displays a table of language files.
:::
3. For the desired language, click **Edit** in the **Edit Live Data** column.
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4. In the **Localization Workbench and Settings** workspace, choose between **Content Strings** and **Picklist Strings**.
- For **Content Strings**, choose **Business Objects** or **Business Object Properties** from the **Select criteria by which you would like to load the data** menu.
| Field | Description |
| ------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Business Objects** | It loads and presents data according to the name of the business object you want to change. For example, you can translate data for all **Address** business objects. |
| **Business Object Properties** | It loads and presents data according to the business object property you want to change. For example, you can translate data for all business objects that are **Forms**. |
5. Select the item you want to translate from the populated live data, and click **Next**.
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6. Click **Next**.
:::Paragraph{indent="1"}
A grid will display the list of translation records.
:::
7. Select the records you want to translate using the grid selector checkbox.
8. Click the **AI Translate** button.
:::Paragraph{indent="1"}
Wait for a few seconds for the translation to process.
:::
:::Paragraph{indent="1"}
Once completed, the translated strings will appear in the **Target** column.
:::
::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/XC1QEaJhTSIpzIHmkPtQf_ai-config-auto-translation-output.png" position="flex-start" size="40" initialPath="../Resources/Images/help-images/ai-config-auto-translation-output.png" githubPath="Content/Resources/Images/help-images/ai-config-auto-translation-output.png" showCaption="false" indent="1"}
9. Review the translations, and click **Publish** to save them.