---
title: Adding the ESX Business Object to the CI Layout
slug: neurons-for-itsm/admin-user-help/enu/latest/adding-the-esx-business-object-to-the-ci-layout
createdAt: 2026-07-14T19:16:38.848Z
---

- [About Adding the ESX Business Object to the CI Layout](docId\:z_vteyi3fX5xS2RaD9pig)
- [Editing the CI Layout](docId\:z_vteyi3fX5xS2RaD9pig)
- [Changing Views for the CI Layout](docId\:z_vteyi3fX5xS2RaD9pig)

## About Adding the ESX Business Object to the CI Layout

If you are upgrading from Neurons for ITSM Release 2014.2 and earlier, you may receive an error when attempting to view the **ESX** business object through the **CI** workspace. You may also be unable to create a new record of type ESX since the option is unavailable. This occurs because the **CI** layout is not updated automatically during an upgrade, since there is a risk of affecting customer-specific changes to the layout.

Edit the **CI** layout to add the **ESX** business object by using the following procedures.

## Editing the CI Layout

1. From the Configuration Console, click **Build > Business Objects** to open the **Business Objects** workspace.
2. Open the **CI** business object.
3. Click the **Layouts** tab.
4. Open the **CI** layout.
5. Click **Add New Form View**.
6. Ensure that you are in the old view. If you are in the old view, the application displays a **Try our new look** icon.  For this procedure, you need to be in the old view.  If you are in the new view, click **Switch to old view** on the right.
7. In the **Form view definition for** field, click **CI** and select **CI.ESX** from the drop-down list. Click **Yes** at the confirmation message.
8. In the **Display name** field, enter **ESX**.
9. In the **Main Form** field, click **not set** and enter **CIESXHeader**.
10. To add the Action Menu for access to quick actions, do the following:

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a. Next to the toolbar, click **Edit**.
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b. In the **Toolbar Editor** dialog box, select **Action menu** from the list and drag it to the right pane of the toolbar section.
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c. Drag any other toolbar items as required, from the list to this space.
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d. Remove all of the toolbar links from the left section of the toolbar.
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e. Click **Save**.
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11. Edit the child panels by doing the following:

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a. Click **Add Child Panel**.
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b. In the **Display Name** field, click **\<Not Set>** and enter **Details**.  
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c. In the **Object** field, click **\<Not Set>**.
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d. In the dialog box, for the **Direct Relationship** field, select **CI.ESX (via to itself)**.
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e. Click **Save**.
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f. In the **Form(s)** column, click **\<Not Set>** and from the **Form Selection** dialog box, for **CI.ESX** select **CI.ESX.Details**.
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12. Click **Save**.
13. Add the following child panels by following the process in step 11.

| Display Name        | Business Object                             | Relationships                                      | List                                                              | Forms                                          |
| ------------------- | ------------------------------------------- | -------------------------------------------------- | ----------------------------------------------------------------- | ---------------------------------------------- |
| Details             | CI.ESX                                      | To Itself                                          | N/A                                                               | CI.ESX.Details                                 |
| Event               | Frs\_EVT\_Event                             | CIAssocFrs\_EVT\_Event                             | Frs\_EVT\_Event.DefaultGrid                                       | Frs\_EVT\_Event.DefaultForm                    |
| Availability Log    | Frs\_AVL\_CILog                             | CIAssocFrs\_AVL\_CILog                             | Frs\_AVL\_CILog.DefaultGrid                                       | Frs\_AVL\_CILog.DefaultForm                    |
| Guest               | GuestHostRelationship                       | HostRelationshipAssocCIComputer                    | GuestComputers                                                    | GuestHostRelationship.Guest                    |
| Cost Item           | Frs\_ITFM\_Transaction                      | CIAssocFrs\_ITFM\_Transaction                      | Frs\_ITFM\_Tranaction.DefaultGrid                                 | Frs\_ITFM\_Transaction.ManualEntryForm         |
| Cost Allocation     | Frs\_ITFM\_Recurring\_Service\_Subscription | Frs\_ITFM\_Recurring\_Service\_SubscriptionAssocCI | Frs\_ITFM\_Recurring\_Service\_Subscription.ServiceAllocationGrid | Frs\_ITFM\_Recurring\_Service\_Subscription.CI |
| Baseline Comparison | Plugin: Baseline Comparison                 |                                                    |                                                                   |                                                |

14. After you have added all of the panels, click **OK**.

## Changing Views for the CI Layout

1. From the Configuration Console, click **Build > Business Objects** to open the **Business Objects** workspace.
2. Open the **CI** business object.
3. Click the **Layouts** tab.
4. Open the **CI** layout.
5. From the **Views in this layout** section, click **gridView**.
6. Scroll to the **Navigation to other views** section and the **On request to create new object show** list.
7. Find the **CI#ESX** entry, and in the **Use this form** column click **\<Not Set>** and select **ESX (CI.ESX)** from the drop-down list.
8. Scroll to the **On request to edit or view existing objects show** list.
9. Find the **CI#ESX** entry, and in the **Use this form** column click **\<Not Set>** and select **ESX (CI.ESX)** from the drop-down list.
10. Click **Save**.