---
title: Adding Security Incident Object to Ticket Sharing and Synchronization
slug: neurons-for-itsm/admin-user-help/enu/latest/adding-security-incident-object-to-ticket-sharing-and-synchronization
createdAt: 2026-07-14T19:16:26.925Z
---

Add the Security Incident business object to the Ticket Sharing and Synchronization (TSS) feature.

**To add the Security Incident business object to TSS:**

1. Sign in to Neurons for ITSM as an Administrator. Open the Business Objects workspace.
2. Select **New Business Object**.

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a. For the **Business Object Name**, enter ivnt\_SecurityIncident.
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b. For the **Business Object Name Display Name**, enter Security Incident.
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Both names can be verified in the **Configuration Console **>** Build **>** Business Objects **>** Security Incident**.
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c. Save.
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3. The **Fields **tab should be updated and include a number (currently 149). If the tab is not updated, click **Refresh **or click on the **Fields **tab.

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You can also run the **Create fields for BO** Quick Action manually if needed by clicking **Action Menu → Connector** (for example, to update the fields list if new fields were added later to the Security Incident business object).
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4. Click the **Comment Business Object** tab. Click **New Comment BO**.

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In the **Comment Business Object** field, select **Journal Notes**. Leave the **ParentBOLink **unchanged.
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5. Click **Save**.
6. To check that the operation succeeded, open the **Ticket Sharing and Synchronization** workspace. Click** New Ticket Sharing and Synchronization** and pull down the options available in the **Business Object Name** field. Security Incident should now be available.