---
title: Adding Multiple Actions to a Quick Action
slug: neurons-for-itsm/admin-user-help/enu/latest/adding-multiple-actions-to-a-quick-action
createdAt: 2026-07-14T19:16:44.790Z
---

By default, an action is created with one action. But sometimes you might want to create a more complex action that involves multiple actions.

## Adding Multiple Actions in the Classic Action Designer

1. From the Configuration console, click **Build > Automation Tools > Quick Actions** to open the **Actions Manager** workspace. The list of business objects that have actions appears.
2. Click **Add/Edit** to see the actions for the business object. The application displays the Action Designer selection popup.

:::hint{type="info"}
If your action(s) includes deprecated action(s), you will either be warned about limited editing functionality (CAD), or these actions won't be visible (GAD).
:::

3. Select **Classic Action Designer**
4. Select the **Your Actions** tab to view a list of actions.
5. Select an action from the list. The **Action Configuration** interface appears.

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/r0g3SA76BoPeCkL4_J4-U_quickactionedit.png" alt="Action configuration buttons" position="flex-start" size="40" initialPath="../../Resources/Images/help-images/quick_action_edit.png" githubPath="Content/Resources/Images/help-images/quick_action_edit.png" showCaption="false" indent="1"}

6. From the button area, click **Append action**, then choose the action type from the drop-down list. Fields associated with the action type appear in the configuration area. The **Add new action** drop-down list appears.
7. Enter data and configure in the new action fields as required.
8. To add more new actions, click the add icon :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/bbE1CtFyhKToU1d7T-s98_addblue.png" alt caption size="10" width="16" height="12"} then enter data in the fields as required.

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/dk8cQRQw4R4NesDyZMb8m_quickactionremovelist.png" alt="Adding more actions to a composite action" position="flex-start" size="40" initialPath="../../Resources/Images/help-images/quick_action_remove_list.png" githubPath="Content/Resources/Images/help-images/quick_action_remove_list.png" showCaption="false" indent="1"}

9. After you have added all actions and fields, click **Save**.

:::hint{type="info"}
To remove an action from the list, click **Remove from List** on the right side of the action.
:::

## Adding Multiple Actions in the Graphical Action Designer

1. [Open the Graphical Action Designer](docId:2Wq6ihUN2zxiR21eA3M7g).
2. Select the Quick Action from the **Saved Actions** list. The action block (or blocks if it is a composite action) are displayed on the Design Board.
3. Select an action from the **New Actions** list and drag it onto the Design Board.

:::hint{type="info"}
If your action(s) includes deprecated action(s), you will either be warned about limited editing functionality (CAD), or these actions won't be visible (GAD).
:::

4. Select the action block you want to link from, hover the mouse pointer over the **Link** icon :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/NjKSwsGmAIGeLDaSXPruN_qaguilinkactionblock.png" alt caption size="10" width="24" height="24"}, and then drag the link to the action block you want to link to. A link is displayed linking the two action blocks.

:::hint{type="info"}
Links are added in the desired order of workflow as shown by the arrow on the link. For example, in the diagram below the **Update a record** action runs, followed by the **Send an email** action.
:::

::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/2o3qFnU0ObN-Rxgh2mH4B_actiongraphicaldesignerlink.png" alt="Order that actions run in" position="flex-start" size="40" initialPath="quick-actions-images/action_graphical_designer_link.png" githubPath="Content/Configure/QuickActions/quick-actions-images/action_graphical_designer_link.png" showCaption="false" indent="1"}

5. Enter data and configure the new action block fields as required.
6. Configure any existing action blocks if required as a result of adding the new action, including the **Start Block** fields if relevant.
7. To add more actions, select them one at a time from the **New Actions** list, and then drag and drop onto the Design Board.
8. After you have added, linked and configured all of the required action blocks and fields, click** Save**.

:::hint{type="info"}
To delete a link, select it and click **Remove Link** :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/9nlrdUxHbLonHX__W7m-H_qaguideletelink2actionblock.png" alt caption size="10" width="24" height="24"}.
To remove an action from the Design Board, select it and click **Delete Action Block** :inlineImage[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/CsbkCQFhaH_bSzuPMR-2v_qaguideleteactionblock.png" alt caption size="10" width="24" height="24"}. This also deletes any links from/to the action block.
:::