---
title: Adding a Multisort Button to the List Toolbar
slug: neurons-for-itsm/admin-user-help/enu/latest/adding-a-multisort-button-to-the-list-toolbar
createdAt: 2026-07-14T19:16:39.538Z
---

The Multisort feature is not applicable by default to all business objects. For those business objects where the Multisort button is not visible by default, you can add it to the List view toolbar.

Following are the steps to add the **Multisort** button to the list toolbar. This example uses the **Incident** workspace:

1. From the Configuration Console, click **Build **>** Business Objects**.
2. Select the business object for which you wish to add the **Multisort** button. This example uses **Alert** business object.
3. Click the **Layouts** tab.
4. Open a layout associated with your business object. This example uses **Alert**. The **Edit Layout: Alert** page is displayed.
5. Click **gridView** from the **Views in this layout** section. The **Edit Layout: Alert List View Editor** page is displayed.
6. Click **Edit** on the right-hand side of the **Toolbar** section.

:::Paragraph{indent="1"}
*Edit Layout Page*
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::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/_2N941e0SSusWd4VYbZeB_editiconintoolbareditor.png" alt="Image of the Edit Layout page." position="flex-start" size="40" initialPath="../../Resources/Images/Common/EditIconInToolbarEditor.png" githubPath="Content/Resources/Images/Common/EditIconInToolbarEditor.png" showCaption="false" width="757" height="244" darkWidth="757" darkHeight="244" indent="1"}

7. In the Toolbar Editor, drag and drop the **Multisort** option on the toolbar section.

:::Paragraph{indent="1"}
*Drag the Multisort Option*
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::Image[]{src="https://api.archbee.com/api/optimize/parib0MC3hVoUNdfQdnac/MsyQyjIEyI7-H3DYOAuve_toolbareditor-multisort.png" alt="Drag the Multisort option to the toolbar section." position="flex-start" size="40" initialPath="../../Resources/Images/Common/ToolbarEditor-Multisort.png" githubPath="Content/Resources/Images/Common/ToolbarEditor-Multisort.png" showCaption="false" width="751" height="498" darkWidth="751" darkHeight="498" indent="1"}

8. Click **Save**.
9. To verify the changes:

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a. Return to the Service Desk console.
:::

:::Paragraph{indent="1"}
b. Open the **Alert** workspace and verify that the **Multisort** icon displays. You may need to refresh the browser.
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:::hint{type="info"}
Multisort also works on hidden columns. Even if you hide certain columns, you can still use multisort on them, although you cannot see the column in the list.
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