---
title: Adding a Connector Service
slug: neurons-for-itsm/admin-user-help/enu/latest/adding-a-connector-service
createdAt: 2026-07-14T19:16:41.134Z
---

Add Connector Service information for Jira or ADO so the Ticket Sharing and Synchronization (TSS) service can find it.

1. Sign in to Neurons for ITSM as an Administrator. Open the Connector Service workspace.
2. If the required service (Jira or ADO) is not listed, select **New Connector Service**.
3. In the **Service Name** field, enter **ADO **or **Jira**.
4. Click** Save**.
5. In the Credential Parameters tab, ensure the following parameters are selected:
   - **Service URL**
   - **Username**
   - **Password**
6. In the **Supported Operations** tab, select the following options:

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**Push Comments added in HEAT to Service**
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**Pull Comments added in Service to HEAT**
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**Push Attachments added in HEAT to Service**
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**Pull Attachments added in Service to HEAT**
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7. Click** Save**.

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The newly created Connector Service is now available in TSS.
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