---
title: Accessing the Audit History
slug: neurons-for-itsm/admin-user-help/enu/latest/accessing-the-audit-history
createdAt: 2026-07-14T19:16:47.031Z
---

The audit history is an administrative tool that shows metadata changes. It does not show actual record changes.

Updating the following processes triggers an audit event:

- ID of individual recording the update.
- Date and time of the action.
- Type of action.

:::hint{type="info"}
When multiple records are deleted at once, a single record is added in Audit History.
:::

## Accessing and Filtering the Audit History

1. From the Configuration console, select **Monitor > System Audit History** to open the **System Audit History** workspace. The application displays the list of audit events.
2. Use these filters to customize the audit history view:

| Field     | Description                                                                                                                         |
| --------- | ----------------------------------------------------------------------------------------------------------------------------------- |
| Entity    | The metadata object name as stored in the database.                                                                                 |
| Min. Date | A range for the audit history filter by adding a date. By default, the audit history displays changes recorded in the last 30 days. |
| Max. Date | A range for the audit history filter by adding a date.                                                                              |
| Author    | Employee name. Select from the drop-down list.                                                                                      |
| Operation | An operation performed on this business object or record. Can be all, insert, update, or delete.                                    |
| Type      | A Neurons for ITSM metadata set.  Select from the dropdown list.                                                                    |

3. Select **Search** to generate the new audit history.
4. Select **View** next to an audit entry to view details.