--- title: About the "Other" Form Controls slug: neurons-for-itsm/admin-user-help/enu/latest/about-the-other-form-controls createdAt: 2026-07-14T19:16:45.522Z --- Listed are the **Other** controls for business object forms. :::ExpandableHeading ## Address Book Enables the user to access the address book. This control only applies to text fields. | Property | Description | | ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Control Type | Address Book | | Height | The control height (lines). | | Image | An image to associate with this control. | | Label | Address Book | | Label Expression | An expression to apply to this label, if needed. For example, on the **KnowledgeSelfService** form, the following expression has been added to the **Details** cells: **$(("Article ID: " + KnowledgeNumber))**. This adds the label **Article ID** to the label and the Knowledge Base number assigned to this record. | | Label Style Rule | Choose a style for the control label. | | Style | Choose a style from the drop-down list. See [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf). | | Style Rule | See [About Using Expressions in Styles](docId\:elLMerq8EvcXvIOQlGH32). | | Tab Index | The order in which users can tab into this field. | | Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. | | Width | The control width (ems). | ::: :::ExpandableHeading ## Attachments Allows attachments to be added, listed, and viewed on the form. | Property | Description | | ------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Can add | Specifies if users can add attachments to the record. | | Can delete | Specifies if users can delete attachments from the record. | | Can paste | Specifies if users can paste content from the clipboard as an attachment. | | Configuration | **Flex Upload settings**: Enables configuration of the attachment display settings applied to flex uploads shown in the **Details** tab of a record.
Selecting the **Flex Upload settings** displays the **Attachment Display Settings** dialog where the following fields and controls are configured:
- **Field 1/2**: Select items from the drop-down lists to append to the attachment displayed in a record (example: Created by, Modified on - appends the name of the attachment creator and the date it was attached).
- **Allow editing file name**: Enables editing of an attachment file name once attached to a record.
- **Enable to add URL**: Displays the **New URL** attachment function in the** Details** tab. | | Control Type | Attachments | | Height | The control height (lines). | | Label | The text to appear on the field or control label. | | Label Expression | An expression to apply to this label, if needed. For example, on the KnowledgeSelfService form, the following expression has been added to the **Details** cells: **$(("Article ID: " + KnowledgeNumber))**. This adds the label **Article ID** to the label and the Knowledge Base number assigned to this record. | | Label Pos | The label position. | | Label Style Rule | The field label style. Choose a style or enter an expression. | | Max files | Specifies the maximum number of files allowed to be attached to a record. For example, to have no more than ten files be attached, enter **10**. Enter at least **1** to enable file upload. | | MaxHeight | Optional. The maximum height (in pixels) of the control. | | MinHeight | Optional. The minimum height (in pixels) of the control. | | Relationship | The related field. Choose from the drop-down list. | | Size in | How to measure the size. Choose either KB or MB. | | Style | See [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf). | | Style Rule | See [About Using Expressions in Styles](docId\:elLMerq8EvcXvIOQlGH32). | | Tab Index | The order in which users can tab into this field. | | Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. | | Width | The control width (ems). | ::: :::ExpandableHeading ## Cancel Button Adds a **Cancel** button to the form. | Property | Description | | ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Control Type | Cancel Button | | Height | The control height (lines). | | Image | An image to associate with this control. | | Label | Cancel | | Label Expression | An expression to apply to this label, if needed. For example, on the **KnowledgeSelfService** form, the following expression has been added to the **Details** cells: **$(("Article ID: " + KnowledgeNumber))**. This adds the label **Article ID** to the label and the Knowledge Base number assigned to this record. | | Style | See [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf). | | Style Rule | See [About Using Expressions in Styles](docId\:elLMerq8EvcXvIOQlGH32). | | Tab Index | The order in which users can tab into this field. | | Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. | | Width | The control width (ems). | ::: :::ExpandableHeading ## CI Tree Viewer Adds controls for structuring configuration items within a CI map, including the capacity to link, unlink, and view the configuration items in upstream or downstream displays. | Property | Description | | ----------------------- | ---------------------------------------------------------------------- | | Cell Layout | The layout of the cell. | | Cell Vertical Alignment | Specifies how the cells should align. | | Column Span | The number of columns the control should span. | | Row Span | The number of rows the control should span. | | Section Break | Specifies if there is a section break. | | Tab Index | The order in which users can tab into this field. | | Style | See [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf). | | Style Rule | See [About Using Expressions in Styles](docId\:elLMerq8EvcXvIOQlGH32). | ::: :::ExpandableHeading ## Command Button Button executes a specific command, such as running a report or a quick action. | Property | Description | | ------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Action | Optional. Choose a quick action to be performed when a user clicks the button. | | Causes Validation | Specifies if this button causes validation.  Select either **true** or **false**. | | Control Type | User interface command button. | | Disabled Expression | Create an expression, or choose from the drop-down list. | | Height | The control height (lines). | | Image | An image to associate with this control. | | Label | The text to appear on the field or control label. | | Label Expression | An expression to apply to this label, if needed. For example, on the **KnowledgeSelfService** form, the following expression has been added to the **Details** cells: **$(("Article ID: " + KnowledgeNumber))**. This adds the label **Article ID** to the label and the Knowledge Base number assigned to this record. | | Quick Action | Choose a quick action from the drop down list. | | Quick Action | Choose a quick action from the drop-down list. | | Style | See [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf). | | Style Rule | See [About Using Expressions in Styles](docId\:elLMerq8EvcXvIOQlGH32). | | Tab Index | The order in which users can tab into this field. | | Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. | | Width | The control width (ems). | ::: :::ExpandableHeading ## Expression Text Certain fields might need an expression for calculating a value or use a counter to automatically increment a tracking number contained within. | Property | Description | | ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Control Type | Read-only Expression | | Height | The control height (lines). | | Label | The text to appear on the field or control label. | | Label Expression | An expression to apply to this label, if needed. For example, on the **KnowledgeSelfService** form, the following expression has been added to the **Details** cells: **$(("Article ID: " + KnowledgeNumber))**. This adds the label **Article ID** to the label and the Knowledge Base number assigned to this record. | | Label Pos | The label position. | | Style | See [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf). | | Style Rule | See [About Using Expressions in Styles](docId\:elLMerq8EvcXvIOQlGH32). | | Tab Index | The order in which users can tab into this field. | | Value Expression | | | Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. | | Width | The control width (ems). | ::: :::ExpandableHeading ## ExternalLoginViewer Allows the viewing of the external login and associated authentication provider information. For example, this is visible on the **Employee** form. | Property | Description | | ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Add Button Text | The text that appears in the button. | | Allow Adding | Specifies if you can add child items to the list. | | Allow Paste | Specifies if you can paste values. | | Allow Removing | Specifies if you can remove child items from the list. | | ChildFieldList | The name of the child field list. | | Control Type | The control type. Enter **Child Object Viewer**. | | Empty Text | The text that appears when no values have been entered into the field. | | Enable Border | Specifies if there is a border around the control. | | Label | The text to appear on the field or control label. | | Label Expression | An expression to apply to this label, if needed. For example, on the **KnowledgeSelfService** form, the following expression has been added to the **Details** cells: **$(("Article ID: " + KnowledgeNumber))**. This adds the label **Article ID** to the label and the Knowledge Base number assigned to this record. | | Label Pos | The label position. | | Max Item Count | The maximum number of child items allowed on the list. | | Read Only Rule | Specifies if this is a read-only rule.
**Never**
**Always**
**Expression**: Enter an expression in the Expression Editor. | | RelatedTableRef | The reference to a related table. | | RelationshipTag | | | Tab Index | The order in which users can tab into this field. | | Visible Expression | Specifies if the expression is visible. | | Width | The control width (ems). | ::: :::ExpandableHeading ## Grid Shows the controls for a list. | Property | Description | | ------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Control Type | Grid | | Enable Grid Border | Show a border around the list. | | Enable Row Select | Choose **True** to enable users to select the entire row when the click an item on the list. | | Enable Row Stripes | Choose **True** to show rows. | | Grid Name | Enter a unique name for the list. | | Grid Relation | Enter the relation to the list. | | Grid Style | Choose from the drop-down list: Normal, List. | | Hide Grid Header | Choose **True** to hide the list header. | | Label | The text to appear on the field or control label. | | Label Expression | An expression to apply to this label, if needed. For example, on the **KnowledgeSelfService** form, the following expression has been added to the **Details** cells: **$(("Article ID: " + KnowledgeNumber))**. This adds the label **Article ID** to the label and the Knowledge Base number assigned to this record. | | Label Pos | The label position. | | Max Rows | The maximum number of rows generated for the list. | | Pager Style | Choose the style to indicate the next page from the drop-down list.
**Normal**: Shows arrows
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**"More" link**: Shows the word **More** as a link.
**Hidden**: No controls appear. | ::: :::ExpandableHeading ## Label Adds a static or dynamic label to a form. | Property | Description | | ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Control Type | Label | | Height | The control height (lines). | | Label | The text to appear on the field or control label. | | Label Expression | An expression to apply to this label, if needed. For example, on the **KnowledgeSelfService** form, the following expression has been added to the **Details** cells: **$(("Article ID: " + KnowledgeNumber))**. This adds the label **Article ID** to the label and the Knowledge Base number assigned to this record. | | Label Style Rule | An expression to be applied to this style, if needed. You can define what existing style (bold, header, etc.) to apply to a control based on a condition. | | Style | See [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf). | | Style Rule | See [About Using Expressions in Styles](docId\:elLMerq8EvcXvIOQlGH32). | | Tab Index | The order in which users can tab into this field. | | Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. | | Width | The control width (ems). | ::: :::ExpandableHeading ## Picture Add images to the form, such as buttons or company logos. | Property | Description | | ------------------ | ------------------------------------------------------------------------------------------------------------ | | Control Type | Image | | Image | An image to associate with this control. | | Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. | ::: :::ExpandableHeading ## Progress Bar Define a progress bar for tracking purposes. For example, you can add a progress bar to track escalations for an incident. | Property | Description | | ------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------- | | 1st Esc DateTime | Enter an expression for the first escalation date and time. For example, enter **$(\[link\:ResolutionEscLink]L1DateTime)**. | | 1st Esc Enabled | Empty. | | 1st Esc Passed | Enter an expression for when the first escalation has passed. For example, enter **$(\[link\:ResolutionEscLink]L1Passed)**. | | 2nd Esc DateTime | Enter an expression for the second escalation date and time. For example, enter **$(\[link\:ResolutionEscLink]L2DateTime)**. | | 2nd Esc Enabled | Empty. | | 2nd Esc Passed | Enter an expression for when the second escalation has passed. For example, enter **$(\[link\:ResolutionEscLink]L2Passed)**. | | 3rd Esc DateTime | Enter an expression for the third escalation date and time. For example, enter **$(\[link\:ResolutionEscLink]L3DateTime)**. | | 3rd Esc Enabled | Empty. | | 3rd Esc Passed | Enter an expression for when the third escalation has passed. For example, enter **$(\[link\:ResolutionEscLink]L3Passed)**. | | Breach DateTime | Enter an expression for the escalation breach date and time. For example, enter **$(\[link\:ResolutionEscLink]BreachDateTime)**. | | Breach Passed | Enter an expression for when the escalation breach has passed. For example, enter **$(\[link\:ResolutionEscLink]BreachPassed)**. | | Clock State | Enter an expression for the clock state. For example, enter **$(\[link\:ResolutionEscLink]ClockState)**. | | Control Type | Color bar indicator | | Height | The control height (lines). | | Label Style Rule | An expression to be applied to this style, if needed. You can define what existing style (bold, header, etc.) to apply to a control based on a condition. | | Label Width | Enter the number of pixels for the width of the label. | | Start Date | Enter the start date. | | Style | See [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf). | | Style Rule | See [About Using Expressions in Styles](docId\:elLMerq8EvcXvIOQlGH32). | | Tab Index | The order in which users can tab into this field. | | Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. | | Width | The control width (ems). | ::: :::ExpandableHeading ## Related Objects List Show a list of related object records, which in turn can be accessed by the user. | Property | Description | | ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Configuration | Flex settings | | Control Type | Related Objects List | | Height | The control height (lines). | | Label | The text to appear on the field or control label. | | Label Expression | An expression to apply to this label, if needed. For example, on the **KnowledgeSelfService** form, the following expression has been added to the **Details** cells: **$(("Article ID: " + KnowledgeNumber))**. This adds the label **Article ID** to the label and the Knowledge Base number assigned to this record. | | Label Pos | The label position. | | Label Style Rule | An expression to be applied to this style, if needed. You can define what existing style (bold, header, etc.) to apply to a control based on a condition. | | Style | See [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf). | | Style Rule | See [About Using Expressions in Styles](docId\:elLMerq8EvcXvIOQlGH32). | | Tab Index | The order in which users can tab into this field. | | Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. | | Width | The control width (ems). | ::: :::ExpandableHeading ## Response Target Shows incident response time in relation to target response time. The states are: - **blank**: The incident record has been created recently. Response window still open. - **met**: Response was on time. - **breached**: No response, or late. | Property | Description | | ------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------- | | Breach DateTime | Enter the value for the breach date and time. | | Breach Passed | Enter the value for the breach passed date and time. | | Clock State | Enter the value for the clock state. | | Control Type | Response target | | Height | The control height (lines). | | Label Style Rule | An expression to be applied to this style, if needed. You can define what existing style (bold, header, etc.) to apply to a control based on a condition. | | Label Width | Enter a value for the label width. | | Start Date | Enter a value for the start date of the response. | | Style | See [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf). | | Style Rule | See [About Using Expressions in Styles](docId\:elLMerq8EvcXvIOQlGH32). | | Tab Index | The order in which users can tab into this field. | | Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. | | Width | The control width (ems). | ::: :::ExpandableHeading ## Schedule A schedule control for creating a **ScheduleEntry** business object related to the form's business object. You can schedule items at daily, weekly, monthly and annual intervals using UTC time. For example, if this control is on a **Change Window Object** form, two business objects are created upon completing the form, **Change Window** and **ScheduleEntry**. | Property | Description | | -------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------- | | Control Type | Schedule | | Height | The control height (lines). | | Name of Relationship with Parent | | | Label Style Rule | An expression to be applied to this style, if needed. You can define what existing style (bold, header, etc.) to apply to a control based on a condition. | | Schedule Type Changed Field | | | Style | See [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf). | | Style Rule | See [About Using Expressions in Styles](docId\:elLMerq8EvcXvIOQlGH32). | | Tab Index | The order in which users can tab into this field. | | Use Timezone Control | **True**: The control is constricted to the user's time zone.
**False**: The user's time zone is not used. | | Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. | | Width | The control width (ems). | ::: :::ExpandableHeading ## Social Share Button Button to allow a user to access the Social Board. | Property | Description | | ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Action | Optional. Choose a quick action from the pop up list to be performed when a user clicks the button. | | Control Type | Social Share Button | | Height | The control height (lines). | | Label | The text to appear on the field or control label. | | Label Expression | An expression to apply to this label, if needed. For example, on the **KnowledgeSelfService** form, the following expression has been added to the **Details** cells: **$(("Article ID: " + KnowledgeNumber))**. This adds the label **Article ID** to the label and the Knowledge Base number assigned to this record. | | Label Style Rule | An expression to be applied to this style, if needed. You can define what existing style (bold, header, etc.) to apply to a control based on a condition. | | Style | See [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf). | | Style Rule | See [About Using Expressions in Styles](docId\:elLMerq8EvcXvIOQlGH32). | | Tab Index | The order in which users can tab into this field. | | Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. | | Width | The control width (ems). | ::: :::ExpandableHeading ## Software Installation Allows the user to select combinations of available configuration items and software. | Property | Description | | ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Control Type | Software Installation | | Height | The control height (lines). | | Label | The text to appear on the field or control label. | | Label Expression | An expression to apply to this label, if needed. For example, on the **KnowledgeSelfService** form, the following expression has been added to the **Details** cells: **$(("Article ID: " + KnowledgeNumber))**. This adds the label **Article ID** to the label and the Knowledge Base number assigned to this record. | | Label Style Rule | An expression to be applied to this style, if needed. You can define what existing style (bold, header, etc.) to apply to a control based on a condition. | | Owner Expression | | | Package Expression | | | Style | See [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf). | | Style Rule | See [About Using Expressions in Styles](docId\:elLMerq8EvcXvIOQlGH32). | | Tab Index | The order in which users can tab into this field. | | Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. | | Width | The control width (ems). | ::: :::ExpandableHeading ## Tree Grid Shows the information as a tree list. | Property | Description | | -------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Control Type | Tree Grid | | Field Name | | | Height | The control height (lines). | | Label | The text to appear on the field or control label. | | Label Expression | An expression to apply to this label, if needed. For example, on the **KnowledgeSelfService** form, the following expression has been added to the **Details** cells: **$(("Article ID: " + KnowledgeNumber))**. This adds the label **Article ID** to the label and the Knowledge Base number assigned to this record. | | Label Pos | The label position. | | Read Only Expression | | | Required Expression | | | Style | See [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf). | | Style Rule | See [About Using Expressions in Styles](docId\:elLMerq8EvcXvIOQlGH32). | | Tab Index | The order in which users can tab into this field. | | Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. | | Width | The control width (ems). | ::: :::ExpandableHeading ## URL Button A button that opens a URL. | Property | Description | | ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Control Type | URL Button | | External | | | Height | The control height (lines). | | Image | An image to associate with this control. | | Label | The text to appear on the field or control label. For example, **Go To Parent**. | | Label Expression | An expression to apply to this label, if needed. For example, on the **KnowledgeSelfService** form, the following expression has been added to the **Details** cells: **$(("Article ID: " + KnowledgeNumber))**. This adds the label **Article ID** to the label and the Knowledge Base number assigned to this record. | | Style | See [Using Highlighter Styles](docId\:eaLZqHhX4c-_6SP-xMVRf). | | Style Rule | See [About Using Expressions in Styles](docId\:elLMerq8EvcXvIOQlGH32). | | Tab Index | The order in which users can tab into this field. | | URL | The URL the user accesses when clicking the button. | | Visible Expression | Accepts the expression $(true) to make the expression control visible, or $(false) to hide it from the user. | | Width | The control width (ems). | ::: See [Creating a Form](docId\:JYLKXqCbBNaYk66grC2ty) to configure a form and [Adding Related Business Object Lists to a Form](docId\:oBPhKBk1HrNyYvf75DoyU) for examples.