---
title: About Form Controls
slug: neurons-for-itsm/admin-user-help/enu/latest/about-form-controls
createdAt: 2026-07-14T19:16:48.817Z
---

A control is a form item that can be individually selected and configured. Few of the form controls are text boxes, drop-down lists, buttons, labels, and image.

Controls are divided into the following categories:

- **Field controls**:  Includes all fields defined for a business object. A field control consists of a physical control such as a date box, DateTime box, label, Boolean check box, number box, radio button, text box, or time box with a label. The field type determines the kinds of controls that can be used for each field.

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For example, the **Urgency **field has been added to an incident form called** Incident.DataEntry**. The application stores a value entered in the **Urgency **field on the** Incident.DataEntry** form in the **Incident **business object.
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- **Relationship controls**: Display link fields data. A link field is a special application field that stores the **RecID **and category for a record to identify and link records in a business object relationship. When you create a parent-child object, you must create any associated link field such as ParentLink, manually. A link field control consists of a physical control (either a link control or a label menu) with a label.

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For example, the **IncidentDetails **form includes a** Customer Name** field allowing you to search through the display names returned from the **Employee **business object. When you select a name, the application automatically populates the rest of the customer information.
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- **Other controls**: Enhance the functionality or aesthetics of a form. These controls include controls and graphical elements such as buttons, free-floating labels and images.

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For example, the **Incident.Brief** form includes a pair of lists displaying recently updated tasks and recent activities.
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See [About the "Other" Form Controls](docId\:FxFq9tHrWZIreNpI8YGNP) for more details.
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