---
title: Run Web Service Quick Action
slug: neurons-for-itsm/admin-user-help/enu/latest/FEOC-run-web-service-quick-action
createdAt: 2026-07-14T19:16:44.790Z
---

The application provides several options for using web services with Quick Actions.

- Use the Run Web Service Quick Action for SOAP web services.
- Use the Run Web Service Quick Action for REST API web services when you need to use simple authentication.
- Use the [Web Request Quick Action](docId\:DBkjmt27xWkLAH73d9ARo) for REST API web services with Authorization Headers.
- **Graphical Action Designer**: [Run Web Service Quick Action](docId\:LADGHBmRhoNbwRd-23Nww)

The **Run Web Service **Quick Action obtains information from a web service using SOAP. Use the process described in [Working with Web Service Script Integration](docId:_lWxVA3flkQbDhYfjbuD_) to use a web service to work with data from an external application. [Example: Resetting a Password Using the Run Web Service Action (CAD)](docId\:a7ZtVpgERSbBFH6I2_wuV).

## Parameters

Configure parameters for the web service.

- **Enter action name**: A unique name for the action.
- **Enter action description**: Optional. A description of what the action does.
- **Enter category**: Optional. Select a category from the dropdown list.
- **WSDL URL**: The URL of the WSDL document. Click **Load Service Definition** to import the settings in the document. This is the equivalent to the service reference in the web service script.
- **Service Name**: The service to use. This is equivalent to the web service list.
- **Operation Name**: The operation (method) to use. This is equivalent to the method list.
- **Basic Authentication**: Specifies if basic authentication is used, which means that you must supply a user ID and password.
- **Domain Name**: Enter the domain name.
- **User ID**: Enter a valid user name or ID.
- **Password**: Enter a valid password for the user ID.
- **WS Parameter**: Automatically displayed by the application. The name of the web service parameter that is mapped to the values in the current context business object.
- **Type**: Automatically displayed by the application. The type associated with the web service parameter.
- **Source Value**: Automatically displayed by the application. The source value associated with the web service parameter.
- **Target Field**: Automatically displayed by the application. The target field associated with the web service parameter.
- **Store Error Message**: If there are web service errors, the application stores it in this field.