--- title: Patches-2026.2 slug: neurons-for-itsm-release-notes-enu-latest/patches-20262 createdAt: 2026-06-23T14:39:57.000Z --- Patches are minor software updates to fix bugs and security issues for improving stability and performance while maintaining existing functionality. ## Release 2026.2 **Release Update - August 21 -Patch #5 (2026.2.5)** | Problem ID | Title | | ---------- | ---------------------------------------------------------------------------------- | | 112885 | Workflow instances failed across multiple landscapes. | | 1971053\* | Nova layouts object matching panel: Status does not change after issue resolution. | \*Internal ID **Release Update - July 31 -Patch #4 (2026.2.5)** **Also referred to as ITSM 2026.2.6 Update** | Problem ID | Title | | ---------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | 113946 | Modern layout not working: Customer cannot access the expected features, including modern designer and use classic designer. | | 1966746\* | The Ivanti Service Management Portfolio UI V3 introduces a temporary switcher that allows administrators to use Classic UI forms while previewing UI V3 forms. The switcher is enabled by default.
For more information, refer to [Known Issues - 2026](docId\:aY-3NQM9iDdtFq_b329Yn). | | 1971053\* | Nova layouts object matching panel: Status does not change after issue resolution. | \*Internal ID **Release 2026.2.5 - Update - July 17** | Problem ID | Title | | ---------- | ------------------------------------------------------------------------------------------------------------------------------ | | 110867 | 'Day One of Each Month' schedule entry workflows are not triggering reliably. | | 111361 | Data imported into FRS\_CIComponent#Hotfix is synchronized, but old records are not removed to remain consistent with Neurons. | | 113611 | When viewing encrypted string fields, errors occur in decryption process. | | 112534 | Data Import: Licensable Software "Last Date Used" Displays Day and Month Reversed After 2026.1 Upgrade. | **Release Update - June 29 - Patch #3** The following table lists the issues resolved in Patch #3: | Problem ID | Title | | ---------- | ---------------------------------------------------------------------------------------------------------------------------------- | | 109261 | Log errors occur when message queue Journal messages are timed out. | | 110886 | ExportEmailAsXml processor intermittently failing to create or update records. | | 111484 | AITSM Business Object Summary displays incorrect date formats, swapping month and day for some months. | | 112140 | Not all devices and assets are being imported into ITSM from the Neurons tenant. | | 112487 | Integrations using Web Service calls are failing since the data/file size limit was reduced from 10 MB to 1-2 MB. | | 112622 | Staging tenant displays "Neurons Token Expired" error when the Message Queue starts processing assets. | | 113263 | Since the 2026.2 release, the Message Queue service has encountered SQL connection exceptions. | | 113361 | After regression 2026.2 release to Staging/User Acceptance Testing, HTML and CSS tags are displayed in the Workspace Subject line. | | 111533 | Entra ID import takes more than 24 hours to complete instead of the expected 1-3 hours. | **Release Update - May 26 - Patch #2** The following table lists the issues resolved in Patch #2: | Problem ID | Title | | ---------- | ----------------------------------------------------------------------------------------------------------------------- | | 112973 | ITSM collector importing Configuration Items (CIs) with the asset type software product into Neurons as device records. |