---
title: Journals
slug: neurons-for-itam/help/enu/latest/journals
createdAt: 2026-07-06T09:08:29.915Z
---

Many of the data records in the ITAM database include a **Journal** tab where you can store related notes (and in some cases, emails).

Asset Administrators can globally configure new categories and note sources for the Journal tab that are part of a data record.

For journal notes and emails, you can specify a **Category**, which further explains the nature of the email or note that was added to a record. Some category examples for email include outgoing, incoming, or bounced. For notes, category examples include customer feedback, complaints, or follow-up.

**To create a new journal category**

1. Open the **Journal Category** workspace to see a list of all existing journal categories in your database.
2. Click **New Journal Category**. The Journal Category page displays.
3. In the **Journal Type** drop-down, select **Email** or **Notes**.
4. In the **Category** field, type the name of the new category, then click **Save**. The new category will now display under the Journal tab for all records.

For journal notes, you can also specify a **Source**, which could be email, voice mail, phone/fax, and so on.

**To create a new journal notes source**

1. Open the **Journal Notes Source** workspace to see a list of all existing journal note sources in your database.
2. Click **New Journal Notes Source**. The Journal Notes Source page displays.
3. Type a **Source**, then click **Save**. The new source will now display under the Journal tab for all records.