---
title: Query Operators and Search Fields
slug: epmm/v2-api-guide/query-operators-and-search-fields
createdAt: 2026-10-06T08:06:42.262Z
---

This chapter describes the query operators and search fields that you can use with the query parameter.

## Valid Query Operators

The query parameter supports the following operators:

| Priority | Operator           | Operation                                     |
| -------- | ------------------ | --------------------------------------------- |
| 1        | =                  | Equals and case-insensitive string comparison |
| 2        | >                  | Is greater than                               |
| 3        | >=                 | Is greater than or equal to                   |
| 4        | \<                 | Is less than                                  |
| 5        | \<=                | Is less than or equal to                      |
| 6        | "contains"         | Case-insensitive substring matching           |
| 7        | "starts with"      | Case-insensitive prefix matching              |
| 8        | !=                 | Not Equals                                    |
| 9        | "does not contain" | Case-insensitive substring exclusion          |
| 10       | "is empty"         | Is empty                                      |
| 11       | "is not empty"     | Is not empty                                  |

## Valid Search Fields

The device search fields include:

- those that are common to all
- Android-only
- iOS-only
- Windows-Phone-only
- user-related, including LDAP.

### Common Device Search Fields

Field name format:

"common.\<field\_name>"

| Field                                       | Data Type            | Sample Data                                                                | Description                                                                                                                |
| ------------------------------------------- | -------------------- | -------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------- |
| apns\_capable                               | boolean              | e43f9c41484baf6601b2e80f7390fe195df5                                       |                                                                                                                            |
| background\_status                          | string               |                                                                            | Background Status:0=Enabled, 1=Denied by User, 2=Disabled by Policy, 3=Device not supported, 4=OS not supported, 5=Unknown |
| battery\_level                              | long                 | 15<br />99                                                                 |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
| blocked\_reasons                            | array of strings     | 2                                                                          |                                                                                                                            |
| blocked                                     | boolean              | 2                                                                          |                                                                                                                            |
| cellular\_technology                        | string               | GSM                                                                        |                                                                                                                            |
| client\_id                                  | long                 | 1073741831                                                                 |                                                                                                                            |
| client\_name                                | string               | com.mobileiron                                                             |                                                                                                                            |
| client\_build\_date                         | date                 | Aug 29 2013 13:02:18                                                       |                                                                                                                            |
| client\_version                             | string               | 5.7.0.1.17R                                                                |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
| comment                                     | string               |                                                                            |                                                                                                                            |
| noncompliance\_reasons                      | array of strings     | 3                                                                          |                                                                                                                            |
| compliant                                   | boolean              | 3                                                                          |                                                                                                                            |
| creation\_date                              | date                 |                                                                            |                                                                                                                            |
| current\_country\_code                      | string               | US                                                                         |                                                                                                                            |
| current\_country\_name                      | string               | United States                                                              |                                                                                                                            |
| current\_operator\_name                     | string               | AT\&T                                                                      |                                                                                                                            |
| current\_phone\_number                      | string               | PDA                                                                        |                                                                                                                            |
| data\_protection\_enabled                   | boolean              |                                                                            |                                                                                                                            |
| data\_protection\_reasons                   | array of strings     |                                                                            |                                                                                                                            |
| device\_admin\_enabled                      | boolean              |                                                                            |                                                                                                                            |
| device\_is\_compromised                     | boolean              |                                                                            |                                                                                                                            |
| device\_space\_ids                          | array of long values |                                                                            |                                                                                                                            |
| device\_space\_name                         | string               |                                                                            |                                                                                                                            |
| device\_space\_path                         | string               |                                                                            |                                                                                                                            |
| display\_size                               | string               | 1184X768<br />768x1280                                                     |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
| eas\_last\_sync\_time                       | date                 |                                                                            |                                                                                                                            |
| ethernet\_mac                               | string               | 10DDB1F23C06                                                               |                                                                                                                            |
| home\_country\_code                         | string               | FR                                                                         |                                                                                                                            |
| home\_country\_name                         | string               | France                                                                     |                                                                                                                            |
| home\_operator\_name                        | string               | France Telecom                                                             |                                                                                                                            |
| home\_phone\_number                         | string               | PDA                                                                        |                                                                                                                            |
| id                                          | long                 | 5                                                                          |                                                                                                                            |
| imei                                        | string               |                                                                            |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
| imsi                                        | string               |                                                                            |                                                                                                                            |
| ip\_address                                 | string               | 169.254.80.80, fe80\::7091\:fe10:7d67\:ed67<br />172.16.2.123              |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
| language                                    | string               | English                                                                    |                                                                                                                            |
| language\_id                                | long                 |                                                                            |                                                                                                                            |
| lang\_country\_id                           | long                 | 5                                                                          |                                                                                                                            |
| last\_connected\_at                         | date                 | Internal business logic is used to determine which timestamp gets indexed. |                                                                                                                            |
| locale                                      | string               | en-US<br />es-US                                                           |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
| location\_last\_captured\_at                | date                 | 1383608236206                                                              |                                                                                                                            |
| location                                    | geo\_point           | 37.396003<br />-122.056255                                                 |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
| manufacturer                                | string               | Apple                                                                      |                                                                                                                            |
| memory\_capacity                            | long                 | 832.44M<br />3220754432                                                    |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
| memory\_free                                | long                 | 326.89M<br />1802539008                                                    |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
| mdm\_managed                                | boolean              | t                                                                          |                                                                                                                            |
| mdm\_tos\_accepted                          | boolean              | true                                                                       |                                                                                                                            |
| mdm\_to\_accepted\_date                     | date                 | 1418672009316                                                              |                                                                                                                            |
| model                                       | string               | iPad, 4th gen                                                              |                                                                                                                            |
| model\_name                                 | string               | Virtual Machine                                                            |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
| os\_version                                 | string               | iPhone OS 6.1.3 (10B329)<br />17<br />8.0.10327.77<br />6.1.3              |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
| owner                                       | string               | f                                                                          |                                                                                                                            |
| pending\_device\_passcode                   | string               | 123456                                                                     |                                                                                                                            |
| pending\_device\_passcode\_expiration\_time | date                 |                                                                            |                                                                                                                            |
| platform\_name                              | string               | iOS 7.1                                                                    |                                                                                                                            |
| platform                                    | string               | I                                                                          |                                                                                                                            |
| processor\_architecture                     | string               | ARM<br />armeabi-v7a<br />5<br />Intel64 Family 6 Model 58 Stepping 9      |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
|                                             |                      |                                                                            |                                                                                                                            |
| quarantined\_action                         | long                 |                                                                            |                                                                                                                            |
| quarantined\_reasons                        | array of strings     | 32768                                                                      |                                                                                                                            |
| quarantined                                 | boolean              | 32768                                                                      |                                                                                                                            |
| registration\_date                          | date                 | 1390244908000                                                              |                                                                                                                            |
| registration\_imsi                          | string               | 310260000000000                                                            |                                                                                                                            |
| registration\_uuid                          | string               | c36f759717140acf<br />AB7C0056-C1BE-4096-B630-A54376DEDA4F                 | This is from the miclient, a randomly generated UUID to identify registration information for this miclient.               |

### Android-Only Device Search Fields

Field name format:

"android.\<field\_name>"

| Field                             | Data Type | Sample Data               | Description                                                                                                                                              |
| --------------------------------- | --------- | ------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------- |
| admin\_activated                  | boolean   | TRUE                      |                                                                                                                                                          |
| attestation                       | string    | true                      |                                                                                                                                                          |
| afw\_capable                      | boolean   | true                      |                                                                                                                                                          |
| brand                             | string    | google                    |                                                                                                                                                          |
| c2dmToken                         | string    | APA91bF0OvND3ubyu...      |                                                                                                                                                          |
| codename                          | string    | REL                       |                                                                                                                                                          |
| device                            | string    | mako                      |                                                                                                                                                          |
| device\_roaming\_flag             | string    | off                       |                                                                                                                                                          |
| gcmToken                          | boolean   | non null=true, null=false |                                                                                                                                                          |
| incremental                       | string    | 573038                    | The firmware version on the device.<br />                                                                                                                |
| knox\_version                     | string    |                           |                                                                                                                                                          |
| manufacturer\_os\_version         | string    |                           |                                                                                                                                                          |
| mdm\_enabled                      | boolean   | TRUE                      |                                                                                                                                                          |
| media\_card\_capacity             | long      | 5803.04M                  |                                                                                                                                                          |
| media\_card\_free                 | long      | 5562.67M                  |                                                                                                                                                          |
| multi\_mdm                        | boolean   | FALSE                     | Indicates that there is more than one device administrator on the device.                                                                                |
| os\_build\_number                 | string    | JDQ39                     |                                                                                                                                                          |
| os\_update\_status                | string    | OK                        | Indicates whether an OS update is available. Values include: Unavailable, Available, Unsupported.<br />Status of ROM update for devices that support it. |
| platform\_flags                   | string    | 0x3                       | A flag that identifies device capabilities.                                                                                                              |
| samsung\_dm                       | string    |                           |                                                                                                                                                          |
| secure\_apps\_encryption\_enabled | boolean   | "Ready"                   |                                                                                                                                                          |
| secure\_apps\_encryption\_mode    | string    |                           |                                                                                                                                                          |
| secure\_apps\_enabled             | boolean   | "not enabled"             | Indicates whether secure apps are enabled on the device.                                                                                                 |
| security\_detail                  | string    | "0"                       | A bitmask, 32 bit hex number, representing all detected threads that have compromised the device.                                                        |
| usb\_debugging                    | boolean   | off                       |                                                                                                                                                          |
| zebra\_ota\_capable               | boolean   | true                      | Indicates whether the device is Zebra LifeGuard OTA capable.                                                                                             |

### iOS and OS X Device Search Fields

Field name format:

"ios.\<field\_name>"

| Field                           | Data Type | Sample Data                             | Description                                                                                                                                                                                           |
| ------------------------------- | --------- | --------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Activation Lock Bypass Code     | string    | JX17H-R0A7Z-E06R-X923-VUF8-81F3         |                                                                                                                                                                                                       |
| Activation Lock Is Enabled      | boolean   | false                                   |                                                                                                                                                                                                       |
| apnsToken                       | string    | e43f9c41484baf6601b2e80f7390fe195df5... |                                                                                                                                                                                                       |
| BluetoothMAC                    | string    | A88808C93459                            |                                                                                                                                                                                                       |
| BuildVersion                    | string    | 5.1                                     |                                                                                                                                                                                                       |
| CarrierSettingsVersion          | string    | 11.0                                    |                                                                                                                                                                                                       |
| Current MCC                     | string    | 310                                     |                                                                                                                                                                                                       |
| Current MNC                     | string    | 410                                     |                                                                                                                                                                                                       |
| DataRoamingEnabled              | boolean   | false                                   |                                                                                                                                                                                                       |
| data\_protection                | string    |                                         |                                                                                                                                                                                                       |
| DeviceName                      | string    | Rui's iPad                              |                                                                                                                                                                                                       |
| forceEncryptedBackup            | boolean   | TRUE                                    |                                                                                                                                                                                                       |
| HardwareEncryptionCaps          | long      | 3                                       | Hardware encryption capabilities, bitfield\:bit 0: block-level encryption, bit 1: file-level encryption.                                                                                              |
| help\_desk\_enabled             | boolean   |                                         |                                                                                                                                                                                                       |
| iCloud Backup Is Enabled        | boolean   | true                                    |                                                                                                                                                                                                       |
| iOSBackgroundStatus             | string    | 0                                       | A value the client<br />returns, indicating its status. Possible values are:<br />0=Enabled, 1=Denied by User, 2=Disabled by<br />Policy, 3=Device not supported, 4=OS not<br />supported, 5=Unknown. |
| ip\_address                     | string    | 172.16.2.123                            |                                                                                                                                                                                                       |
| iPhone ICCID                    | string    |                                         |                                                                                                                                                                                                       |
| iPhone PRODUCT                  | string    | iPad3,4                                 |                                                                                                                                                                                                       |
| iPhone UDID                     | string    | b37aea9c3883e5a0ddfadab5d82d7ea2d4...   |                                                                                                                                                                                                       |
| iPhone VERSION                  | string    | 10B329                                  |                                                                                                                                                                                                       |
| iPhone MAC\_ADDRESS\_EN0        | string    | 4CECE5D3A198                            |                                                                                                                                                                                                       |
| iPhone UserLongName             | string    | John Smith                              |                                                                                                                                                                                                       |
| iPhone UserShortName            | string    | John                                    |                                                                                                                                                                                                       |
| iPhone UserID                   | string    | BF3DDF91-3CB7-40A5-B2F4-2F0E77167113    |                                                                                                                                                                                                       |
| IsDEPEnrolledDevice             | boolean   | true                                    |                                                                                                                                                                                                       |
| IsDeviceLocatorServiceEnabled   | boolean   | true                                    | Returns MDM data when sending a request for device information on devices running iOS 7 through the most recently released version as supported by Ivanti, Inc.                                       |
| IsDoNotDisturbInEffect          | boolean   | true                                    |                                                                                                                                                                                                       |
| iTunes Store Account Hash       | string    | EPMtjvzUBKKvhUJA9VOyvrQXkJI=            |                                                                                                                                                                                                       |
| iTunesStoreAccountIsActive      | boolean   | false                                   | Indicates whether the device user is logged into an active Apple App Store account on devices running iOS 7 and OS X 10.9 through the most recently released versions as supported by Ivanti, Inc.    |
| it\_policy\_result              | long      | 1                                       |                                                                                                                                                                                                       |
| Last iCloud Backup Date         | string    | 2014-07-25 11:58:38 PM                  |                                                                                                                                                                                                       |
| ModemFirmwareVersion            | string    | 04.11.08                                |                                                                                                                                                                                                       |
| ProductName                     | string    | iPad3,4                                 |                                                                                                                                                                                                       |
| PasscodePresent                 | boolean   | FALSE                                   | Indicates whether an MDM passcode is present (TRUE or FALSE).                                                                                                                                         |
| PasscodeIsCompliantWithProfiles | boolean   | TRUE                                    | Indicates whether the passcode of the MDM data user is compliant with the passcode profile (TRUE or FALSE).                                                                                           |
| PasscodeIsCompliant             | boolean   | TRUE                                    |                                                                                                                                                                                                       |
| Personal Hotspot Enabled        | boolean   | false                                   |                                                                                                                                                                                                       |
| security\_reason\_code          | string    | 0x40000000                              |                                                                                                                                                                                                       |
| Supervised                      | boolean   | FALSE                                   |                                                                                                                                                                                                       |
| signal\_strength                | long      | 31                                      |                                                                                                                                                                                                       |
| SIM MCC                         | string    | 310                                     |                                                                                                                                                                                                       |
| SIM MNC                         | string    | 410                                     |                                                                                                                                                                                                       |
| Subscriber Carrier Network      | string    | AT\&T                                   |                                                                                                                                                                                                       |
| Voice Roaming Enabled           | boolean   | N/A<br />false<br />true                |                                                                                                                                                                                                       |
|                                 |           |                                         |                                                                                                                                                                                                       |
|                                 |           |                                         |                                                                                                                                                                                                       |
| vpn\_ip\_address                | string    |                                         |                                                                                                                                                                                                       |
| Wakeup Status                   | integer   | 0                                       |                                                                                                                                                                                                       |

### Windows Phone and Surface Device Search Fields

Field name format:

"windows\_phone.\<field\_name>"

| Field                            | Data Type | Sample Data                                              | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| -------------------------------- | --------- | -------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| dm\_client\_version              | double    | 1.3                                                      |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| network\_adapter                 | string    | Hyper-V Virtual Ethernet Adapter #2                      |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| processor\_type                  | string    | Intel(R) Ivanti EPMM(TM) i5-3570 CPU @ 3.40GHz           |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| wns\_channel\_url                | string    | https\://bn1.notify.windows.com/?token=AgYAAAC1r8nFA5Uhc |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| wp\_cert\_renew\_timestamp       | date      | 0                                                        | Optional. The time in OMA DM (Open Mobile Alliance Device Management) standard time format. This node and the SignedCertRenewTimeStamp node are designed to reduce the risk of the certificate being used by another phone. The phone records the time that the new certificate was created. Supported operation is Get.                                                                                                                                       |
| wp\_ent\_dm\_id                  | long      | 0                                                        | Optional. Character string that contains the device ID. This node and the nodes CertRenewTimeStamp and SignedCertRenewTimeStamp can be used by the mobile device management server to verify client identity, so as to update the registration record after the phone certificate is renewed. The phone signs the EntDMID with the old client certificate during the certificate renewal process, and saves the signature locally. Supported operation is Get. |
| wp\_exchange\_id                 | string    | 37D9EC65D7F9CC35AF5B8B944256361A                         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| wp\_firmware\_version            | string    | 3045.0000.1328.2046                                      |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| wp\_hardware\_version            | string    | 1.0.0.0                                                  |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| wp\_local\_time                  | date      | 2013-10-22T20:08:07.0000258-04:00                        |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| wp\_processor\_type              | long      | 0                                                        |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| wp\_signed\_ent\_dm\_id          | long      | 0                                                        |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| wp\_management\_service\_address | string    |                                                          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| wp\_mpns\_notification\_uri      | string    |                                                          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| wp\_os\_platform                 | string    |                                                          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| wp\_radio\_swv                   | string    |                                                          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| wp\_publisher\_device\_id        | string    |                                                          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| wp\_ent\_device\_name            | string    |                                                          |                                                                                                                                                                                                                                                                                                                                                                                                                                                                |

### User-Related Device Search Fields

The set of user-related device search fields include:

- local user search fields
- LDAP search fields

### Local User Device Search Fields

Field name format:

"user.\<field\_name>"

| Field          | Data Type | Sample Data            |
| -------------- | --------- | ---------------------- |
| email\_address | string    | bsmith\@mobileiron.com |

### LDAP-User Device Search Fields

LDAP-related search fields include:

- basic LDAP-related device search fields
- groups

Basic LDAP-User Device Search Fields

Field name format:

"user.ldap.\<field\_name>"

| Field     | Data Type |
| --------- | --------- |
| attr\_dn  | string    |
| dn        | string    |
| locale    | string    |
| principal | string    |
| upn       | string    |

LDAP User-Attributes Device Search Fields

Field name format:

"user.ldap.user\_attributes.\<field\_name>"

| Field                                             | Data Type        |
| ------------------------------------------------- | ---------------- |
| custom1                                           | string           |
| custom2                                           | string           |
| custom3                                           | string           |
| custom4                                           | string           |
|                                                   | string           |
|                                                   | string           |
|                                                   | string           |
|                                                   | string           |
| \<dynamically created user-attribute field names> | array of strings |

###  LDAP-Group Device Search Fields

Field name format:

"user.ldap.groups.\<field\_name>"

| Field | Data Type |
| ----- | --------- |
| dn    | string    |
| name  | string    |

### Value Enumerations

### Values for the "platform" Device Search Field

| Value         |
| ------------- |
| Android       |
| iOS           |
| OS X          |
| Windows       |
| Windows Phone |

### Values for the "platform\_name" Device Search Field

| Value             |
| ----------------- |
| Android           |
| Android 1.6       |
| Android 2.0       |
| Android 2.0.1     |
| Android 2.1       |
| Android 2.2       |
| Android 2.3       |
| Android 3.0       |
| Android 3.1       |
| Android 4.0       |
| Android 4.0.1     |
| Android 4.0.2     |
| Android 4.0.4     |
| Android 4.1       |
| Android 4.2       |
| Android 4.3       |
| Android 4.4       |
| AppleTV           |
| AppleTV 7.0       |
| BlackBerry        |
| iOS               |
| iOS 4.0           |
| iOS 4.1           |
| iOS 4.2           |
| iOS 4.3           |
| iOS 5.0           |
| iOS 5.1           |
| iOS 6.0           |
| iOS 6.1           |
| iOS 7.0           |
| iOS 7.1           |
| OS X              |
| OS X 10.7         |
| OS X 10.8         |
| OS X 10.9         |
| Web App Platform  |
| Windows           |
| Windows 10        |
| Windows 8.1       |
| Windows Phone     |
| Windows Phone 8   |
| Windows Phone 8.1 |

### Values for the "status" Device Search Field

| Enum Name             | Meaning             |
| --------------------- | ------------------- |
| ACTIVE                | Active              |
| BLOCKED               | Blocked             |
| IENROLL\_VERIFIED     | Enrollment verified |
| IENROLL\_INPROGRESS   | Enrolling           |
| IENROLL\_COMPLETE     | Enrolled            |
| INFECTED              | Infected            |
| LOST                  | Lost                |
| RETIRED               | Retired             |
| VERIFIED              | Verified            |
| VERIFICATION\_PENDING | Pending             |
| EXPIRED               | Expired             |
| WIPED                 | Wiped               |
| WIPE\_PENDING         | Wipe pending        |
| UNKNOWN               | Unknown status      |

### Values for the "owner" Device Search Field

| Name     | Meaning                          |
| -------- | -------------------------------- |
| COMPANY  | Company-owned device             |
| EMPLOYEE | Employee-owned (personal) device |

### Array Value Enumerations

### Values for the "blocked\_reasons", "noncompliance\_reasons", and "quarantined\_reasons" Device Search Fields

Each of the fields that use these values have an associated field to determine whether any reasons were set or not. For example, if a device is blocked, then the "blocked\_reasons" field has a list of reasons, and the "blocked" field is 'true'.

| Enum Name                | Meaning                                            | Hexadecimal Value |
| ------------------------ | -------------------------------------------------- | ----------------- |
| ALLOWED\_APP\_CONTROL    | Allowed app control policy is out of compliance    | 0x004000          |
| APP\_CONTROL             | App control policy is out of compliance            | 0x000040          |
| ATTESTATION\_FAILED      | Attestation failed.                                | 0x010000          |
| AUTO\_BLOCK              | Device is not registered                           | 0x000100          |
| COMPROMISED              | Device state is compromised                        | 0x000001          |
| DATA\_PROTECTION         | Data Protection is not enabled                     | 0x000008          |
| DEVICE\_ADMIN\_DEACTIVE  | Device administrator is deactivated                | 0x000800          |
| DEVICE\_OUT\_OF\_CONTACT | Phone is out of contact                            | 0x000020          |
| DISALLOWED\_APP\_CONTROL | Disallowed app control policy is out of compliance | 0x001000          |
| EXCHANGE                 | Exchange-reported                                  | 0x000400          |
| HW\_VERSION              | Hardware revision is not allowed                   | 0x000004          |
| LOGGED\_OUT              | User logged out                                    | 0x008000          |
| MANUAL                   | Device is manually blocked                         | 0x000200          |
| OS\_VERSION              | OS version is less than the supported OS version   | 0x000002          |
| PER\_MAILBOX\_LIMIT      | Device exceeds per mailbox limit                   | 0x000080          |
| POLICY\_OUT\_OF\_DATE    | Policy is out of date                              | 0x000010          |
| REQUIRED\_APP\_CONTROL   | Required app control policy is out of compliance   | 0x002000          |
| UNKNOWN                  | Unknown reason                                     | 0x400000          |

