--- title: Ivanti EPMM upgrade information slug: epmm/release-upgrade-guide/ivanti-epmm-upgrade-information createdAt: 2026-10-06T07:44:58.393Z --- For detailed instructions on how to upgrade Ivanti EPMM using this upgrade information, see the *[Ivanti EPMM System Manager Guide](https://help.ivanti.com/mi/help/en_us/core/11.x/sys/LandingPage.htm)*. - [Ivanti EPMM upgrade readiness checklists](docId\:biqze5pnQpcTC5ATM1026) - [Check disk space availability](docId\:biqze5pnQpcTC5ATM1026) - [Ivanti EPMM upgrade paths](docId\:biqze5pnQpcTC5ATM1026) - [Ivanti EPMM upgrade URL](docId\:biqze5pnQpcTC5ATM1026) - [Backing up Ivanti EPMM](docId\:biqze5pnQpcTC5ATM1026) Read [Before you upgrade](docId\:yZFe0HBCgdJzxO_95_keQ). ## Ivanti EPMM upgrade readiness checklists This section provides checklists to help you successfully complete the upgrade process for Ivanti EPMM and Sentry software. The checklists include: ### Pre-Upgrade checklist Before you upgrade, we encourage you to do a pre-upgrade checklist. Pre-upgrade checklist | Check | Tasks | References | | ----- | ------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | | Prepare and plan for downtime | - Ivanti EPMM (1 - 3 hours)
- Sentry (5 - 20 minutes) | | | Review relevant documentation | See Ivanti EPMM product documentation. | | | Check certificates | - iOS Enrollment, Portal HTTPS, Client TLS certificates
When using mutual authentication, the Portal HTTPS certificate must be a publicly trusted certificate from a well-known Certificate Authority. For details, see [Mutual authentication between devices and Ivanti EPMM](https://help.ivanti.com/mi/help/en_us/CORE/11.x/dmgi/DMGfiles/Mutual_authentication_be.htm) in the Ivanti EPMM Device Management Guide for iOS and macOS devices.
- MDM Certificate (check a month before expires)
- Local CA
Knowledge Base article: [Renewing an expired local CA certificate.](https://forums.ivanti.com/s/article/How-to-Renew-an-Expired-Local-CA-Certificate-2209) | | | Check disk space for upgrade | - Ensure to have 40GB of free disk space available for 12.x.x.x upgrades.
See [Check disk space availability](docId\:biqze5pnQpcTC5ATM1026) in this document for details on how to perform this check. | | | Check Boot partition | Verify you have at least 85MB free for /boot. | | | Ensure there is enough disk space | - Old File System (2 GB /mi and 5 GB /mi/files)
- New File System (10 GB /mi)
- If there is insufficient storage, increase the available disk space. See this [VMware knowledge base (KB) article](https://kb.vmware.com/s/article/1006371) and this [VMware KB article](https://kb.vmware.com/s/article/1004047) for information. Note that these are third-party articles hosted by VMware, whose locations are subject to change. Contact Ivanti Support if you need shell access to the Ivanti EPMM VM. | | | Check for new system requirements | - Minimum 80 GB hard drive
- If there is insufficient storage, increase the available disk space. See this [VMware knowledge base (KB) article](https://kb.vmware.com/s/article/1006371) and this [VMware KB article](https://kb.vmware.com/s/article/1004047) for information. Note that these are third-party articles hosted by VMware, whose locations are subject to change. Contact Ivanti Support if you need shell access to the Ivanti EPMM VM.
- Call Ivanti support if issues persist when physical appliances and VMs have the minimum required disk space configured. | | | Review your backup and high availability options | - Physical backup: built in backup
- VMware backup: VDMK backup, snapshot
- High Availability: confirm HA version 2.0 | | | Set up your proxy configuration (if required) | Manually set the upgrade URL and use HTTP instead of HTTPS. | | | Prepare test devices | - Client: Get clean test devices, open client and check-in, check iOS log.
- Ivanti EPMM: Note the watchlist and label numbers. | ## Ivanti EPMM and Ivanti Sentry Compatibility Matrix The supported and compatible versions continue to benefit from seamless interoperability while gaining improved security for between Ivanti EPMM and Ivanti Sentry connection. See the following table for the Ivanti EPMM and Ivanti Sentry compatibility matrix. | Ivanti EPMM \| Ivanti Sentry | 10.4.0 | 10.4.1 | 10.5.0 | 10.5.1 or 10.5.2 | 10.6.0 | 10.6.1 or 10.6.2 | 10.7.0 or 10.7.1 | 10.8.0 | | ------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | 12.10.0 | — | — | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="19" width="192" height="154"} NF | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | | 12.9.0.0 | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="19" width="192" height="154"} NF | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | | **12.8.0.1**
**12.8.0.2**
**12.8.0.3** | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="19" width="192" height="154"} NF | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | | 12.8.0.0 | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="19" width="192" height="154"} NF | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | — | — | — | | **12.7.0.1**
**12.7.0.2** | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="19" width="192" height="154"} NF | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | | 12.7.0.0 | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="19" width="192" height="154"} NF | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | — | — | — | | 12.6.1.1 | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | — | | **12.6.0.0** | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | — | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="27" width="192" height="154"} | — | — | — | **Legends**: - :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/FdXHY8MFVSlxezAgbJzk9_tick-mark.png" alt caption size="19" width="192" height="154"} = Supported - **NF** = Non-FIPS deployments only :::hint{type="info"} In FIPS mode, make sure port 9443 is available for secure communication between Ivanti EPMM and Ivanti Sentry services. ::: ## Check disk space availability Before you upgrade, check disk space availability. - Atleast **40GB** of disk space must be available for **12.x.x.x** upgrade to be successful. If the disk space is not available, contact Ivanti Technical Support before proceeding with the upgrade. For more information, see [KB article](https://forums.ivanti.com/s/article/Core-Upgrade-Increase-Boot-Partition-to-1GB-if-Avail-Space-is-less-than-35MB). Use one of the following methods to check disk space availability: ### The CLI command: show system disk The following sample output shows the available disk space in the last line. It is 15M in this example. CORE(12.1.0.1a-6)@host.company.com#show system disk Filesystem Size Used Avail Use% Mounted on /dev/sda3 181G 20G 153G 12% / tmpfs 16G 4.0K 16G 1% /dev/shm /dev/sda1 95M 76M 15M 84% /boot ## Upgrade considerations After the pre-upgrade planning, we recommend you review the following considerations: *upgrade considerations* | Check | Considerations | References | | ----- | ---------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | | DB Schema and Data | Run pre-validation check after downloading the repository from System Manager. If this task fails, contact Ivanti Support. | | | Understand the stages | - Download vs. Stage for installation
- Reboot when the system displays:
Reboot to install https\://\:8443/upgrade/status | | | Leverage CLI upgrade commands (as appropriate) | See [Ivanti EPMM Command Line Interface Guide](https://help.ivanti.com/mi/help/en_us/core/11.x/cli/LandingPage.htm). | | | Understand scenario options | Single server
High availability—Option 1: little downtime:
- Upgrade secondary
- Upgrade primary
High availability—Option 2: zero downtime:
- Upgrade secondary
- Failover to secondary
- Upgrade primary
- Re-establish sync
Download guide: Ivanti EPMM High Availability Management Guide
Review section: [High Availability (Undefined variable: Primary.Powered) Software Upgrade Procedures](https://help.ivanti.com/mi/help/en_us/core/11.x/ha/HighAvailMgmt/HA_Core_software_upgrade.htm) | | | Monitor the upgrade | - Log into the Admin Portal
- Select Logs > Audit Logs > expand "Extended filters" and set "states" to "Waiting XML generation pending"
- Monitor upgrade status using:
https\://\:8443/upgrade/status | | | Additional reboot | Due to a kernel upgrade, an additional reboot is performed when you upgrade. It may take longer than expected for Ivanti EPMM to become available on the network. | | | Ports | HTTPS/ port 443 is the default port for fresh installations, but upgraded environments keep the previous port open, for example, port 8080. | ### Post-Upgrade checklist After completing the upgrade, we recommend the following verification checklist. *Post-upgrade checklist* | Check | Tasks | References | | ----- | --------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | | Testing and troubleshooting | 1. Log into the System Manager
2. Select Maintenance > Software Updates > Software Version
3. Verify that the new version is listed
4. DO NOT re-boot the system once the upgrade process has begun
5. Call Ivanti Support for further investigation | | | Verify services | - Log into the Admin Portal
- Select Services > Overview
- Click Verify All | | | Verify devices | - Register a new device
- Re-enroll/check-in existing devices | | | HA system cleanup | - Set secondary back to secondary
- Confirm sync | ### The System Manager The System Manager > Maintenance > System Storage menu shows you how much Ivanti EPMM system storage you are using, and how much is still available. 1. In the System Manager, go to Maintenance > System storage. 2. Click More Details next to the System Storage bar that shows percent used. 3. In this example, the available disk space is 190M. ::Image[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/XkP6ItzcIocmW4r6GhSK0_systemstoragediskavailable.jpg" position="flex-start" size="100" width="1246" height="413" initialPath="../Resources/Images/SystemStorageDiskAvailable.jpg" githubPath="Release and Upgrade Notes/Resources/Images/SystemStorageDiskAvailable.jpg" darkWidth="1246" darkHeight="413" showCaption="false" indent="1"}