--- title: Ivanti EPMM 12.1.0.0 - Support and Compatibility slug: epmm/release-upgrade-guide/ivanti-epmm-12100-support-and-compatibility createdAt: 2026-10-29T08:18:07.701Z --- ### SAML / Identity Provider *SAML / Identity Provider supported and compatible products and components* | Product / Component | Supported | Compatible | | ----------------------------- | ----------------------------------------------------------------------------- | ------------ | | SAML /
Identity Provider | - OpenSAML 3.3.0
- ADFS
- Okta
- Ping Identity
- OneLogin | - Shibboleth | ### LDAP *LDAP supported and compatible products and components* | Product / Component | Supported | Compatible | | ------------------- | -------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------- | | LDAP | Windows Active Directory
Server OS: Windows Server 2016, 2019
IBM Domino Server
Server OS: Windows Server 2022, Version: 12.1 | Windows Active Directory
Server OS: Windows Server 2012 R2, Version 6.3
IBM Domino Server
Server OS: Windows Server 2008, Version: 8.5.2 | ### Hardware appliances *Hardware appliances supported and compatible products and components* | Product / Component | Supported | Compatible | | ------------------- | --------------------------------- | -------------- | | Hardware appliances | - M2250
- M2600
- M2700 | Not applicable | ### Maximum number of supported devices *maximum number of supported devices on each Ivanti epmm appliance* | Model | Maximum Number of Devices | Testing Standard | | ------------ | ------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | M2600, M2700 | 200,000 | The maximum number of supported devices, for each appliance, is based on a rate of 1 device registration per second. This maximum number of supported devices will change, depending on individual use cases and work load for each appliance. IPv4 is supported.
| | M2250 | 60,000 | | ### Reporting Database *Reporting database supported and compatible products and components* | Product / Component | Supported | Compatible | | ------------------- | --------- | ---------------- | | Reporting Database | 2.3.0.0 | 2.1.0.0, 2.2.0.0 | ### Sentry *Sentry supported and compatible products and components* | Product / Component | Supported | Compatible | | ------------------------ | --------- | ------------------------------ | | Ivanti Standalone Sentry | 10.0.1 | 9.20.1, 9.20.0, 9.19.1, 9.18.1 | ### Access *Access supported and compatible products and components* | Product / Component | Supported | Compatible | | ------------------- | --------- | ------------------------------------------------------------------------------ | | Ivanti Access | R60 | Not applicable, because only the latest version is available to all customers. | ### Android *Android supported and compatible products and components* | Product / Component | Supported | Compatible | | ------------------------------------------------------------------------------ | ----------------------------- | ---------------------- | | Android | 14, 13, 12, 11, 10, 9, 8.1, 8 | | | Mobile\@Work | 12.1.0.0, 12.0.0.0 | 9.3.0.0-11.12.0.0 | | Ivanti Tunnel (Android native, Android Enterprise, and Samsung Knox Workspace) | 4.12.1 | 4.12.0, 4.11.0, 4.10.0 | | Secure Apps Manager | 9.4.1.0 | 9.2.0.0 - 9.4.0.0 | | Email+ (Android AppConnect and Android Enterprise) | 4.9.0, 4.10.0 | 4.0.0-4.8.0 | | Docs\@Work (Android AppConnect and Android Enterprise) | 2.24.0, 2.25.0 | 2.17.0-2.24.0 | | Web\@Work (Android AppConnect) | 2.6.1 | 2.5.1–2.6.0 | ### iOS *iOS supported and compatible products and components* | Product / Component | Supported | Compatible | | ------------------------ | ----------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------- | | iOS | iOS 17.4, iOS 16 | iOS 15, iOS 14 | | Mobile\@Work | 12.12.01, 12.12.0 | 12.0.0–12.11.70, 12.11.80, 12.11.90, 12.11.100, 12.11.110, 12.11.120 | | Ivanti Tunnel | 4.7.2 | 4.2.0-4.7.1 | | Email+ | 4.10.0, 4.9.0 | 3.0.0–4.8.0 | | Docs\@Work | 2.26.0, 2.25.0 | 2.2.0-2.24.0 | | Web\@Work | 2.20.0, 2.19.0 | 2.0.0-2.18.1 | | Apps\@Work Container app | Not supported | - 1.1.2–1.2.0 when using Mobile\@Work 8.6.0, 9.0.1, or 9.1.0
- 1.3.0 when using Mobile\@Work 9.5.0 | | Help\@Work | Note: Help\@Work does not work on iOS 10 and newer versions. Use the TeamViewer app for Help\@Work support. | 2.0.2–2.1.1 | ### macOS *macOS supported and compatible products and components* | Product / Component | Supported | Compatible | | ------------------- | -------------------------- | ------------- | | macOS/OS X | 14 - 14.4, 13.1 - 13.5, 13 | 10.1–12.6 | | Ivanti Tunnel | 4.7.1 | 4.1.0 - 4.6.0 | ### tvOS *tvOS supported and compatible products and components* | Product / Component | Supported | Compatible | | ------------------- | --------- | ---------- | | tvOS | 16.4 | 12.4-16.1 | ### Windows *Windows supported and compatible products and components* | Product / Component | Supported | Compatible | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------- | | Windows
| - Windows 10 Pro, Windows 10 Enterprise (version 21H2)
- Windows 11 (version 22H2)
- Windows 10 LTSC, 2019, 2021
**System**: 64-bit operating system, x64-based processor | - Windows 10 Pro, Windows 10 Enterprise (versions 1703, 1709, 1809, 1903, 1909, 2004)
- Windows HoloLens (versions 1701, 1803) | | Notes
- Support for Windows management will be transitioned to Ivanti Endpoint Manager and Ivanti Neurons for MDM.
- With 1803, Apps\@Work cannot be pushed to the device because of a known Microsoft issue.
- Ivanti recommends that customers stay on the H2 branches of Windows 10 to ensure a longer support lifecycle. The -09 versions of the OS have a 30-month support lifecycle from Microsoft, while the -03 versions only have an 18-month support lifecycle. For more information, see: [https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet](https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet). | | | | Windows Apps\@Work | Ivanti Apps\@Work 10.0.0.409 | MobileIron Apps\@Work 9.6.0.262 | | Ivanti Tunnel | Not Supported | 1.2.3 | ## Supported browsers This version of Ivanti EPMM supports the following browsers: *Supported browsers* | Browser | Supported | Compatible | | ----------------- | ------------- | -------------- | | Internet Explorer | 11 | 9\*, 10\* | | Chrome | 123 | 122, 121, 120 | | Firefox | 124 | 123, 122, 121 | | Safari | Not supported | 10.1\* | | Edge | Not supported | Not compatible | | Chrome - iPad | Not supported | Not compatible | | Safari - iPad | Not supported | Not compatible | \* This configuration is not covered under the Ivanti product warranty. ## Supported browser resolutions *Supported browser resolutions* | Browser resolution | Supported | Compatible | | ------------------ | --------- | ---------- | | 800x600 | No | No | | 1024x768 | No | Yes\* | | 1280x1024 | Yes | Yes | | 1366x768 | Yes | Yes | | 1440x900 | Yes | Yes | | Higher resolutions | No | Yes | \* This configuration is not covered under the Ivanti product warranty.