--- title: Displaying device assets slug: epmm/getting-started-guide/displaying-device-assets createdAt: 2026-10-06T07:50:24.910Z --- Go to the Device & Users > Devices page to display the devices being managed by Ivanti EPMM. The following information displays for each device, by default. The columns are configurable. Table: Device Assets fields | Name | Description | | -------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Display Name | Displays the full name of the user registered with this phone. | | Current Phone Number | Displays the phone number. | | Model | Displays the make and model of the device.
For iOS: If you have MDM for iOS enabled and the View MDM Alerts option selected under Settings > System Settings > iOS > MDM, then entries for iOS devices that need attention will include alert icons. See “[Alerts displayed in the Devices page](docId\:MOg9fzhsQH-eNB3ZV1CPi) for information on alerts and what they mean. | | Manufacturer | Displays the name of the company that manufactures the device. | | Platform Name | Displays the operating system running on the phone as reported by the Ivanti EPMM client running on the phone. | | Home Country Name | Displays the home country for the device. | | Status | Displays the state for each device:
- Pending means that the user’s device has been registered on the Ivanti EPMM Server, but the Ivanti EPMM Client download has not yet been completed.
- Verified means that the user has confirmed that the download of the Ivanti EPMM Client should proceed.
- Active means that the Ivanti EPMM Client has been successfully downloaded and connected back to Ivanti EPMM at least once.
- Lost means that this phone has been manually marked as Lost. This status does not affect other functionality.
- Wiped means that the phone has been restored to factory defaults. | | Registration Date | Date the device registered. | | Last Check-In | Displays the elapsed time since the device was able to update profiles and configurations from Ivanti EPMM. | | Owner | Displays whether the device is owned by the company or employee. | | Operator | Displays the name of the service provider specified when the phone was registered with Ivanti EPMM. | | Serial Number | Displays the device serial number as a column in the Devices grid. | ## Configuring the Devices page display You can determine what information displays in the Devices page, such as IP address and battery level. :::hint{type="info"} The selected columns are only retained from session to session for the same user who is using the same browser. In all other situations, the columns displayed on the Devices page revert to the default columns. ::: **Procedure ** 1. In the Admin Portal, go to **Devices & Users** > **Devices**. 2. Click the gear icon at the right of the **Devices **page. 3. Check and uncheck boxes to select the device information to display on the Devices page. The information types are listed in [Device Page Fields ](docId\:MOg9fzhsQH-eNB3ZV1CPi). For example, uncheck **Display Name** to remove that column, or check **Battery Level** to add that column. The columns are added and removed from the page as you check and remove checks from the list. The columns are displayed on the Devices page in the order listed beneath the gear icon. ## Devices page information types Use the information in the following table as you set up the Devices page. Table: Device Page Fields | Information Type | Description | | --------------------------- | ------------------------------------------------------------------------------------------------------------------------------------- | | Display Name | Optional device user name (displayed by default). | | Current Phone Number | Current device phone number (displayed by default). | | Model | Device model (displayed by default). | | Manufacturer | Device manufacturer (displayed by default). | | Platform Name | Device platform name (displayed by default). | | Home Country Name | Device home country (displayed by default). | | Status | Device status, for example, Active (displayed by default). | | Registration Date | Date device registered with Ivanti EPMM (displayed by default). | | Last Check-in | Time of last device check-in (displayed by default). | | Anti-Phishing native status | Indicates the status of the anti-phishing policy on the device. | | Anti-Phishing VPN status | Indicates the status of the local phishing VPN. | | Connected | Lists whether device is currently connected (applies to Android “always connected” devices only). | | Owner | Device owner (displayed by default). | | Operator | Carrier device uses (displayed by default). | | Language | Language device uses. | | Email Address | Device email address. | | Battery Level | Device power level. | | Client Name | The Ivanti EPMM client the device uses. | | Client Version | Version of the client the device uses. | | Data Protection | Displays whether data protection is set or not for the device. | | Data Roaming Enabled | Displays whether data roaming is enabled or not for the device. | | Device Admin Enabled | List whether device administrator privilege is enabled. | | Device is Compromised | Indicates whether the device has been compromised. | | Device Locale | Lists the device locale. | | Device UUID | The device UUID. | | Ethernet | Lists the Ethernet MAC. | | IMEI | Lists the IMEI value. | | IMSI | Lists the IMSI value. | | IP Address | IP address of the device. | | iPhone ICCID | Lists the integrated circuit card identifier (ICCID) for the iPhone or iPad device, which is an international identifier for the SIM. | | iPhone MAC Address | Lists the MAC address for an iPhone device. | | iPhone UDID | Lists the Unique Device Identifier for the Apple device. | | iPhone Version | Lists the version of an iPhone. | | Device Name | Name assigned the device. | | OS Version | OS version the device uses. | | Apple Education role | Indicates whether the device has an Apple School Manager role applied to it, specifically Teacher or Student. | | Apple Education enabled | Indicates whether Apple Education is enabled on the device, meaning Apple School Manager. | ## Alerts displayed in the Devices page The Devices page alert icons table describes the alerts that may be displayed in the Device & Users > Devices page (Device column) for devices. These alert icons apply to Android and iOS devices only. Table: Devices page alert icons | Alert Icon | Alert Name | Description | Action | | --------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/JU-XBEDjEaLgR_nsdRTk3_warning.png" alt caption size="40" width="19" height="19"} | Data Protection Disabled (iOS only)
iOS Multitasking is Disabled
| Data Protection:
One of the following MDM-mandated security requirements is not being met:
- Passcode is not set
- Encryption is not fully enabled
Multitasking:
The multitasking feature for iOS is not enabled, most likely because Location Services has not been enabled on the device. | Display the tooltip for the alert icon.
For tooltip Passcode Required, inform the user that MDM mandates setting a passcode on the device.
For tooltip Restore Required, inform the user that the device must undergo a complete restore after upgrade to fully enable encryption features.
For tooltip iOS Multitasking is Disabled, confirm that Location Services is enabled on the device. On the device, enable location services for Ivanti Mobile\@Work by selecting Settings > Privacy > Location Services > Ivanti. | | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/u6NDfKCKN61nud6y1NsZD_unlock.png" alt caption size="40" width="16" height="16"} | Unlocked Device | The OS has been compromised. | If the device connects to email via ActiveSync, then block it using the Block feature in the ActiveSync Association page.
Inform the user that the device must be restored. | | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/WVnnlDnl1DhMcoE8tF6F2_apps.png" alt caption size="40" width="16" height="16"} | App Control Violation | An app control rule has been violated. | Expand the device’s Device Details panel to see specific information on the violation. See the Ivanti EPMM Apps\@Work Guide. | | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/0opDgBWfhYkBZB-VSbuw7_no.png" alt caption size="40" width="16" height="16"} | Quarantined (iOS only) | Configurations have been removed from the device due to a security violation. | For more information, see “Viewing quarantine information” in the Ivanti EPMM Device Management Guide for Apple devices | | :inlineImage[]{src="https://api.archbee.com/api/optimize/V3jJx_afLEcmDauLTrzss/HqvS0oR75Sr4GAeQUFuF4_cog.png" alt caption size="40" width="15" height="15"} | Device Administrator Not Activated (Android)
MDM Profile Removed (iOS)
| Device Administrator Not Activated:
The device administrator privilege is not activated for the Ivanti EPMM app or the Samsung DM Agent. The device administrator privilege is required for most of the device management features that Ivanti EPMM provides. For more information on the Samsung DM Agent, see “Uninstalling the Samsung DM Agent” in the Ivanti EPMM Device Management Guide for Android and Android Enterprise devices
MDM Profile Removed:
The MDM profile has been removed from the device. An MDM profile is required for the Ivanti EPMM app on iOS to operate with full functionality. | If the device connects to email via ActiveSync, then block it using the Block feature in the ActiveSync Association page.
Inform the user that the privilege must be restored. | ## Displaying more device and user information Detailed information about each device is available on the Device & Users > Devices page. To expand the device details panel, find the device in the table, and click the caret next to the check box. The device details panel expands immediately below the row. You can have multiple device detail panels open at once. To close device details, click the X in the top right of the panel, or click the caret next to the check box. When you expand the device details panel, the following displays on the left-hand side: - Health Attestation (Windows only) - Location Data (Windows only) - A link to View Logs for the Device - A link to Push/Remove Profiles (if applicable) - A link to Software Version Update - User name - User email - Image of the device - Phone number (if applicable) - Device model - OS version - Device capacity - Status - Last check-in time - Registration date - Operator - Country name - Device Space The categories and information available on the right side of the Device Details panel are shown in the following table: Table: Device Details panel | Category | Information Available | | ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Device Details | Device-specific details received from the device. For more information, see “Valid search fields” in the Ivanti EPMM V2 API Guide. | | Policies | Status of policy distribution. | | Labels | Labels applied to this device. | | Logs | Click the links to view the logs. For iOS devices, you can only view logs if MDM is enabled.
- Certificate Inventory
- Profile Inventory
- Provisioning Profile Inventory
- Managed Apps Inventory
- MDM Log (Android and iOS) | | Apps | List of apps that are installed on the device. | | iBooks | List of iBooks that are present on the device (iOS only). | | Configurations | Status of configurations distribution, e.g., Exchange, VPN, etc. | | Compliance | App control rule violations or Compliance Policy violations, if any, appear here. | | Custom Attributes | Names of custom attributes assigned to the device. You can assign custom attributes to users or devices to associate additional properties with these objects. These properties can then be used to build groups or distribute configurations. | | Restrictions | List of restrictions applied to the device. | | Comments | Added by an Ivanti EPMM administrator to record information about this device | For Android devices: - For information about details displayed relating to AppConnect for Android, see the AppConnect Guide for EPMM. For Windows 8.1 Phone devices: In addition, the following information is also displayed for dual SIM phones: - IMEI2 - IMSI2 - Roaming2 ## Adding a comment to device details The Comments tab in the device details panel enables you to add brief text to the device record. **Procedure ** 1. Click the **Comments **tab. 2. Enter the text. 3. Click **Submit **to save your changes, or Cancel to revert to the original comment. 4. The comment pane displays the date and time the comment was created or modified. ## Displaying log data for a selected device You can view log data for a particular device. **Procedure ** 1. From the Admin Portal, go to** Device & Users** > **Devices**. 2. Expand the device details panel by clicking the up arrow next to the check box. 3. Click the **View Logs for Device** link, found at the top left of the **Device Details** panel.