--- title: Ivanti Secure Access Client Connection Status slug: enu/client/windows/kv4GJ3gzWZyUyc9p1YTDv docTags: createdAt: 2026-08-19T14:10:45.526Z --- Ivanti Secure Access Client displays the status of a connection in the connections pane and in the system tray. The connections pane can show the following states: | New-UX | Classic UI | Description | | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/nDdCuI4HJoF1c1gyZm_LE_connecting.png" alt caption size="10" width="45" height="44"} | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/K5ZJnO2HLD8uDUsh1-HO3_g033424.gif" alt caption size="10" width="20" height="20"} | Connecting. A connection stays in this state until it fails or succeeds. | | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/19SkJ2F6JRE8n86_RnvzH_nu-suspend.png" alt caption size="10" width="46" height="43"} | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/e-58iStmAs-_GmWqzf1p9_g033470.gif" alt caption size="10" width="20" height="20"} | Suspended. | | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/Iq4I3S7AywoD9qdl400Uv_connectingerror.png" alt caption size="10" width="37" height="39"} | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/CC1uwwsirw2Mg4BpLWqkT_g033423.gif" alt caption size="10" width="20" height="20"} | Connected with issues. | | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/eCBN-eLgYEOCOe8SGpRee_notconnected.png" alt caption size="10" width="40" height="43"} | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/Sdtp6YNOY9P2DVPZqwtR3_g033426.gif" alt caption size="10" width="20" height="20"} | Connection failed. | | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/ZtdrcPD8w7q1sSZSCaD5x_connected.png" alt caption size="10" width="24" height="24"} | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/5_e7VaLte4oM1S7EDHybV_g033422.gif" alt caption size="10" width="20" height="20"} | Connected. | | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/TjQgIBsiZ5-qzSuBm513R_g033453.gif" alt caption size="10" width="20" height="21"} | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/TjQgIBsiZ5-qzSuBm513R_g033453.gif" alt caption size="10" width="20" height="21"} | Connected to the local network but no Internet access available. Public WiFi locations often deploy a captive portal that requires the user to enter authentication information or to accept terms of service before network access is granted. Ivanti Secure Access Client detects the presence of captive portals and does not initiate a connection to a Ivanti Secure Access Client server until Internet access is granted. | A single system tray icon indicates the status of all active Ivanti Secure Access Client connections. You can right-click the system tray icon to control Ivanti Secure Access Client connections, to open the Ivanti Secure Access Client interface, or to exit from Ivanti Secure Access Client. The following table shows the connection status indicated by the system tray icon. | Tray Icon | Description | | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/1RBuZ34ZA0jmOLpWYnll0_pulsemenubaricongrayscaled.png" alt caption size="10" width="76" height="76"} | No connection. | | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/Iw7psyPR82GiTXdPbWV8j_pulsemenubariconcolored.png" alt caption size="10" width="76" height="76"} | Connecting. A connection stays in this state until it fails or succeeds. | | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/2j-8bQ91OoPRrQZTpPE8M_pulsemenubarsuspended.png" alt caption size="10" width="76" height="76"} | Suspended. | | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/D1vGqrrhqilgAdKW-5_xg_pulsemenubarztaconnectedissues.png" alt caption size="10" width="76" height="76"} | Connected with issues. | | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/xF0vLhTppde__7rnmagrI_pulsemenubarerror.png" alt caption size="10" width="75" height="75"} | Connection failed. | | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/6nhIj0hsdGt0bT2Y9Il0M_pulsemenubarconnected.png" alt caption size="10" width="76" height="76"} | Connected. | | :inlineImage[]{src="https://api.archbee.com/api/optimize/wxZG1KsS4xNkVZYoiu_o9/exlmpqGuBl3EYiTiRn6Zj_pulsemenubarcaptiveportal.png" alt caption size="10" width="75" height="75"} | Connected to the local network but no Internet access available. Public WiFi locations often deploy a captive portal that requires the user to enter authentication information or to accept terms of service before network access is granted. Ivanti Secure Access Client detects the presence of captive portals and does not initiate a connection to a Ivanti Secure Access Client server until Internet access is granted. | ### Related Documentation - [Use the Ivanti Secure Access Client Tray Icon and View Connection Status](docId\:FV4X309mKtf36BP-9wmZS) - [Access Local Network Resources (Suspend Connection)](docId\:ZYH77qpFEq9ZH68jyRSpW)