---
title: Configuring an eSIM refresh cellular plan policy
slug: dmg-android/guide/configuring-an-esim-refresh-cellular-plan-policy
createdAt: 2026-10-06T07:46:35.289Z
---

An embedded SIM ("eSIM") can digitally store the information that is normally stored on a physical SIM card. Because the encrypted eSIM is not linked to a specific cellular carrier, it is easy to switch from one carrier to another.

In order to activate eSIM cellular plan profiles, configure devices to query and respond to a carrier URL that is provided by your carrier.

Examples of carrier URLs:

- Verizon: https\://2.vzw\.otgeuicc.com
- AT\&T: https\://cust-001-v4-prod-atl2.gdsb.net
- T-Mobile: https\://t-mobile.gdsb.net

**Applicable to:**

- iOS 12+ through the latest version as supported by Ivanti EPMM.
- Android 15+ through the latest version as supported by Ivanti EPMM.
- iPadOS 13+ through the latest version as supported by Ivanti EPMM.

**Related Topics:**

- You can view the eSIM ID details in the **Device Details** page. For more information, see [Advanced searching ](docId\:JCdmZNDdkJ362c30lsNhT).
- For Android devices, it is necessary to retrieve the EID of the eSIM before applying the **eSIM Provisioning** policy. For more information, see [Retrieving EID for eSIM](docId\:IdB4Otv1RBNFAqcflkB0x).

Activity related to eSIM is tracked in the logs. You can view the eSIM ID in the Device Details page; see [Advanced searching ](docId\:JCdmZNDdkJ362c30lsNhT).

:::hint{type="info"}
To delete a cellular plan for iOS, iPadOS, and Android devices, you can wipe the device. However, if you want to keep the data plan on the device, deselect the **Preserve data plan** field in the Wipe dialog box by navigating to **Devices** > **Actions** > **Wipe**.
:::

:::hint{type="info"}
For Android devices, **Wipe** action in the Ivanti EPMM will not clear the existing eSIM profile on the devices.
:::

**Procedure **

1. Go to **Policies & Configs** > **Policies**.
2. Click Add New > **eSIM Refresh Cellular Plan**.

:::Paragraph{indent="1"}
The **eSIM Cellular Plan Policy** pane appears.
:::

3. Configure the **eSIM Refresh Cellular Plan** policy settings as per the following table:

Table: eSIM Refresh Cellular Plan policy settings

| Setting                | What To Do                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| ---------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Name                   | Enter a name for the eSIM Refresh Cellular Plan policy.                                                                                                                                                                                                                                                                                                                                                                                                                |
| Status                 | Select **Active** to enable the policy, or **Inactive** to disable it.                                                                                                                                                                                                                                                                                                                                                                                                 |
| Priority               | Set the priority of cellular policies if there is more than one cellular policy.<br />If you want to place greater priority on this cellular policy than another, select **Higher than**, and then select the cellular policy over which this policy will take priority.<br />If you want to place lesser priority on this cellular policy than another, select **Lower than**, and then select the cellular policy that will be used before the one you are defining. |
| Description            | Enter a description of the eSIM Refresh Cellular Plan policy.                                                                                                                                                                                                                                                                                                                                                                                                          |
| eSIM Cellular Plan URL | Enter the eSIM cellular plan URL that will be used.<br />Example URL:<br />- https\://www\.apple.com/ipad/cellular/<br />- https\://smdp.truephone.com                                                                                                                                                                                                                                                                                                                 |
| Auto Enable eSIM       | Select the **Auto Enable eSIM** checkbox to enable the eSIM after provisioning. This option is not selected by default (applicable for Android 15+).<br />The **Auto Enable eSIM** is not applicable for managed devices in DO and EPO modes and it is not applicable for PO mode devices.                                                                                                                                                                             |

4. Click **Save**.
5. Go to **Actions** > **Apply To Label**.
6. Select the label or labels to apply from the **Apply To Label** dialog box.
7. Click **Apply**.

:::hint{type="info"}
For Android devices, eSIM policy does not enable the downloaded eSIM profile by default. Once the eSIM provisioning is successful, the device user must go to **Settings** > **Network & Internet** > **Mobile Network** (or **SIM Manager**) on the device and enable the eSIM profile.
:::

Administrators can view the provisioning status of the **eSIM Refresh Cellular Plan** policy for Android devices in **Devices & Users** > **Devices** > **Device Details** > **Policies** tab > **eSIM Policy**.