---
title: What is the self-service user portal?
slug: device-management-guide/android/what-is-the-self-service-user-portal
createdAt: 2026-10-06T07:48:38.060Z
---

The Ivanti EPMM self-service user portal (SSP) is a platform that device users can use to manage their own devices. Access to the SSP gives users the ability to perform device management tasks, which:

- Distributes mobile device management
- Gives your users more control of their devices
- Adds efficiency to device registration by saving administrators’ time as well as wait time that device users might experience.

As an administrator, you have the following responsibilities:

- Consider how changing device ownership from company-owned to employee-owned or vice-versa may impact:
  - The policies and configurations that are applied to the device.
  - The apps that are available through Apps\@Work.
  - iBooks that are available on iOS devices.

Devices are impacted when they check-in with Ivanti EPMM, depending on the labels their devices have applied to them.

- Define which users have access to which device management actions by assigning Roles. See [Assigning user portal device management roles](docId\:NxAPn60Wbw3vR3S9Ku2nB).
- Provide your users with the information they need to use the user portal. See [Using the self-service user portal](docId\:vUwEISU0gOfAoNiQXcZ8N).

Tasks and information are grouped into two sections:

- Administrators: [Setting up the self-service user portal](docId\:h3nUpes4eD8oSJpATQqME)
- Client users: [Using the self-service user portal](docId\:vUwEISU0gOfAoNiQXcZ8N)