---
title: Managing operators and countries
slug: device-management-guide/android/managing-operators-and-countries
createdAt: 2026-10-06T07:48:36.017Z
---

Ivanti EPMM provides a default list of operators for users to select from during registration. You can enable or disable operators to determine whether they appear in the list of operators displayed during registration of US devices and other devices having a country code of 1.

For non-US devices, country selection is an important part of the registration process. Ivanti EPMM also provides a default list of countries enabled for registration purposes. You may need to adjust this list to enable additional countries.

This section explains how to customize displayed operators and countries.

## Enabling operators

Enabling an operator displays it in the list of operators presented to users during registration.

**Procedure**

1. In the Admin Portal, go to <font color="#323232">Services &gt;Operators</font>. By default, the Operators screen shows only Enabled operators.
2. Select <font color="#323232">Disabled</font> or <font color="#323232">All</font> from the <font color="#323232">Status</font> drop-down.
3. Select the check box next to each operator you want to enable.
4. Select <font color="#323232">Actions &gt; Enable</font>.

## Enabling additional countries for registration

A subset of countries are enabled for device registration by default. You should check this list and determine if any of your users have home countries not represented in the default list.

:::hint{type="info"}
This feature only supports country operators for the US and Canada.
:::

**Procedure**

1. In Admin Portal, go to <font color="#323232">Settings &gt; System Settings &gt; Users &amp; Devices &gt; Registration.</font>
2. Scroll to the <font color="#323232">Countries for Registration </font>section.
3. Select countries from the <font color="#323232">Disabled Countries</font> list.
4. Select the arrow button to move them to the <font color="#323232">Enabled Countries</font> list.
5. Select <font color="#323232">Save</font>.

## Disabling operators

Disabling an operator removes it from the list of operators presented to users during registration.

**Procedure**

1. In the Admin Portal, go to <font color="#323232">Services &gt;Operators</font>.
2. By default, the <font color="#323232">Operators</font> screen shows only Enabled operators.
3. Select the check box next to each operator you want to disable.
4. Select <font color="#323232">Actions &gt;</font> <font color="#323232">Disable</font>.

## Filtering operators

You can use filters to display only those operators you want to work with in the Operators screen. You can:

- Search for a specific operator
- Display operators by country
- Display operators by status

### Searching for an operator

**Procedure**

1. Enter a portion of the operator’s name in the <font color="#323232">Search by Name</font> field.
2. Select the search icon to display the matching operators.
3. Select the x that appears in the search field to return to the default display.

### Displaying operators by country

To narrow the list of operators by country, select a country from the <font color="#323232">Country</font> drop-down list.

### Displaying operators by status

To display operators by status, select from the <font color="#323232">Status</font> drop-down list. The following options are available:

- Enabled
- Disabled
- All