---
title: Bridge logs overview
slug: device-management-guide/android/bridge-logs-overview
createdAt: 2026-10-06T07:48:37.724Z
---

This feature allows you to pull Bridge logs for individual devices for troubleshooting and diagnosing applications. The logs are sent at the next device check-in. You can wait for the next scheduled sync or perform a forced device check-in to get the logs quickly.

This topic has the following procedures:

- [Sending a request to the device](docId\:FZx-TVm-DdI2uJ-qEu30l)
- [Viewing a Bridge log](docId\:FZx-TVm-DdI2uJ-qEu30l)

## Sending a request to the device

This procedure describes how to pull logs from a device. Ivanti EPMM sends a request to the device to pull Bridge log/s at the next device check-in.

**Procedure **

1. Log in to the Admin Portal.
2. Go to **Devices & Users > Devices** and select a device.
3. Select **Actions > Windows Only > Ivanti Bridge (Windows 10 only)**.
4. Select one of the following options:
   - **Send Current Log**: requests Ivanti EPMM pull the most recent Bridge log (up to 10 MB) on the device
   - **Send All Logs**: requests Ivanti EPMM pull all Bridge logs (one zip file containing up to 11 log files) on the device
5. Select the appropriate **Send** button then **OK** after the log request is sent to the device.

## Viewing a Bridge log

This procedure describes how to view a Bridge log after a device has sent it to Ivanti EPMM.

**Procedure **

1. Log in to the Admin Portal.
2. Go to **Logs > Devices**.
3. Check Bridge and select test comments.
4. Locate the device and select the **View Output** link to see:
   - **Current Log**: opening a new tab with the log content.
   - **All Logs**: automatically saving as “output.zip” file.