---
title: Unlock
slug: device-management-apple/unlock
createdAt: 2026-10-06T07:47:34.953Z
---

Unlocking the device passcode is supported as follows:

:::hint{type="info"}
IMPORTANT: The Unlock feature is not supported on macOS devices. You can, however, unlock an macOS device using a different process described in [Unlocking a macOS device](docId\:hH-ngyGYiym2oGf6JFpve).
:::

**Procedure **

1. Go to<font color="#323232"> Device &amp; Users</font> > <font color="#323232">Devices</font>.
2. Select the check box(es) for the device.
3. Click<font color="#323232"> Actions &gt; Unlock Device</font>.