---
title: Locate
slug: device-management-apple/locate
createdAt: 2026-10-06T07:47:34.972Z
---

:::hint{type="info"}
iOS devices use cell towers to locate the device. This feature is not supported on Mac OS devices.
:::

Most registered phones can be located on a map using cell tower IDs. When locating a device via cell tower IDs, Ivanti Mobile\@Work records tower data until the next time data is synchronized between Ivanti Mobile\@Work and Ivanti EPMM. See “Sync policies” in Getting Started with Ivanti EPMM for information on changing the Sync Interval setting. Using the Force Device Check-in in the Admin Portal or in Ivanti Mobile\@Work will result in immediate synchronization.

**Required role**

The <font color="#323232">Privacy Control\: Locate device </font>role is required to use this feature.

**Procedure**

1. Go to Device & Users > Devices.
2. Select the check box for the device.
3. Select Actions > More Actions > Locate.
4. Select the phone icon on the map to display the date and time stamp of the last known location of the phone.

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