---
title: Force Device Check-In
slug: device-management-apple/force-device-check-in
createdAt: 2026-10-06T07:47:34.976Z
---

You can use the Force Device Check-in feature to force the device to connect to the Ivanti EPMM. You might use this feature if Ivanti Mobile\@Work has not connected for some time, or you want to override a long sync interval to download updates.

You can use this feature to troubleshoot Ivanti EPMM operations.

:::hint{type="info"}
The <font color="#323232">Force Device Check-in </font>feature on the Admin Portal does not sync the policies and settings related to AppConnect. The app check-in interval on the AppConnect global policy controls updates to those policies and settings. See the AppConnect Guide for EPMM. However, in the Ivanti Mobile\@Work for iOS app *on the device*, the <font color="#323232">Check for Updates </font>option *does* sync the policies and settings related to AppConnect.
:::

This feature is supported on macOS devices.

**Procedure**

1. Go to <font color="#323232">Device &amp; Users &gt; Devices</font>.
2. Select the check box for the device.
3. Select <font color="#323232">Actions</font>.
4. Select <font color="#323232">Force Device Check-in</font>.